Phyllis Court Club Map, Address, Transportation & Nearest Stations and Airport

The overall environment of the hotel built in 1901 is quite satisfactory. Quiet country style, Marlow has boats to play, 40-50 minutes drive from Windsor Castle and Bicester respectively, Uber is not easy to use in the countryside, you must use the local taxi cooperated by the hotel. Although this is a quiet and comfortable place with rich heritage, the service is quite old-fashioned. When I ordered food for my children, I wanted to give them more choices, so I ordered two staple dishes. My husband and I don’t like hotel meals very much. So I ordered an all-you-can-eat meal, but the waiter said behind our backs that we were weird, children ordering so many adults would not eat anything... I think it is because we are foreigners that they discriminate against them. The conversation at the front desk is also eccentric. In short, it is very conservative and old-fashioned, focusing on quietness. Also, the rooms are old and tripping.

Relaxing stay, for my wife and I for our Christmas b break. We go back every yr.

Very satisfied with the hotel, the location is excellent, and the hotel service staff are very friendly, especially the restaurant manager Hulya, a Turkish girl.

UK team meeting hosted at the hotel for 3 days. Excellent service, and a terrific location. Our visitors from abroad loved the views of the river. Facilities were top notch, and particularly noted that we had none of the usual connectivity issues when speaking to team members worldwide. A number of the team stayed at the hotel and I’ve had very favour feedback.Special thanks to Isabel, Federica and general manager Anne for looking after us for the week.

A suitable location for the family to get together. The rooms were comfortable and recently renovated. We ate in restaurant and the food was tasty and the menu varied. The spa was popular with everyone in our group. The grounds and lake are beautiful. The most important thing we believe was the fantastic staff, particularly the reception team but all the way throughout the hotel. IHG should be proud of their team there.

Good location, five minutes walk from Reading Railway Station. The entrance is a street garden. Opposite is the office building. The room was on the back floor and looked like a new one, but it didn't taste much. The room is large, the bathroom is large, and it is very comfortable. Breakfast is not bad, there are not many options, but it tastes good. There is a parking lot.

We stayed at the Great House to celebrate a wedding anniversary and overall the hotel didn't disappoint. Check in was easy and our room was ready earlier than expected which is always a bonus. Our room was beautifully decorated with lovely touches such as pots of sweets, free water and some lovely classic touches such as the old phone. We had a river view room which is a bit of a stretch as you have to see over some rooftop vents to see it but that cant be helped and was very nice. The room was absolutely spotless and the bathroom in particular is very high spec which you would expect in a boutique hotel like this. The bathroom was incredibly hot but not a problem at all and a fan had been provided if it was or if the main room became too hot. We were woken up by a fire alarm which went on for about 15 seconds at about 9am and certainly was a bit of a shock and incredibly loud (which is a good thing in an alarm!) but wasn't ideal. The staff didn't mention anything but an apology would have been nice but we didn't raise it so maybe they weren't aware of the problem. The only other problem which we did raise was the service in the Coppa Club which is where breakfast is served. We ate there twice during our stay and both times encountered issues with service. We wouldn't have returned but felt obliged as Breakfast was included. Considering how lovely the hotel is and the service provided is superb it is a shame it is slightly tarnished by the next door restaurant. Overall would definitely recommend staying here and certainly didn't see any of the parties that some people complain about. Hopefully will be back soon.