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Overall, it's good. The room is relatively large and the facilities are good. However, the decoration of the hotel is a bit noisy. Another drawback is that the door of the shower room is not fully closed. Water comes out when taking a shower. There are also shower gel bottles for the two rooms we booked. The head that you press down is all broken. The hotel should check the facilities regularly.

I spent a couple of nights in this hotel and to my surprise the atmosphere matches the (visual) story the website tells. It's a relief compared to many other hotels I've stayed in. It's almost as if you're in some classy exotic holiday hotel. The Botanic gardens right outside the hotel make up for the lack of atmosphere of the area... although the location very near the North train station is very convenient. The informally clothed staff are young, very friendly and energetic. The bar at the top floor of the hotel is a nice surprise! One of the Barista guys went out of his way to tell me about many details of the hotel and its philosophy, gave tips of where to go and what to see... all the while busy preparing mean coffees. (Scruffy beard, earring... Petey?) If you need to stay in Brussels for business (or pleasure of course) I can only imagine it must be a relief that some hotel chains do understand how to make you feel at home. (I'm regretting now not stealing the nice mug from the room!)

Just come home from a short two night stay at the hotel and everything was positive. Reception was down a few steps but there's a lift down for anyone who struggles with step. Check in was smooth and took less than 2 minutes . The room was very nice two single beds spaced quite close but if you are staying with friends or family this isn't an issue. Bathroom was clean and large with a bath and shower shower gel and shampoo was supplied attached to the wall in the shower. Free water daily stocked into the room fridge and also free coffee for the coffee machine. The later check out of 12 was a bonus and the hotel are happy to store luggage should you be on an evening flight. The hotel has a nice bar and all staff are friendly . The only issue would be because its such a large hotel the lifts are always busy we had to walk down the stairs from the 10th floor a few times which is a lot of steps so anyone on a higher floor just be warned if you aren't too good at walking. The area around the hotel is pretty nice a bit like a business district but venture a few streets behind and it gets a bit grim and becomes a bit more shady just a warning to have your wits about you if going that way .

Playfully decorated hotel, a short-medium walk from the main square. Has a number of amenities downstairs which are done really well, although the layout is a little bit funky. Stayed as IHG diamond member on points redemption and was upgraded to a more spacious room, which was very nice. Check in staff were great. Quiet room with little noise from outside, comfortable bed and pleasant furniture layout/selection. Large water bottled provided on arrival (in room). Aircon and WIFI both worked great. The only reason I've rated this as 4 instead of 5 is the placement of the shower in my room was bizarre - it was on the wall at the side / corner of the bath instead of at the end of the bath like usual, which made showering a somewhat clumsy experience - but it worked nevertheless! The rest of the bathroom was great. I enjoyed my visit and would stay again for sure.

We stayed at this hotel from 24-27 September 2022 for my husband’s birthday weekend. The location is convenient, front desk staff are helpful and the breakfast is generous. However, 3/4 of my packet of cigarettes were pinched from a packet that was in my husband’s jacket pocket in the room while we went for breakfast and someone had tried to access the safe which resulted in it getting locked out. I wrote a similar review on booking.com who we booked the hotel through but the hotel clearly wants only good reviews and so this didn’t make it there.Rating to reflect the concerns around the stealing. Expect hotels to do through checks on their staff and make sure they don’t steal from guests.

I have had the opportunity to stay in a good amount of hotels throughout Europe but the Uptown Brussels was one of the most delightful. The creativity of the rooms was exciting and a fresh new look compared to the modern hotel room. Its prime location made exploring the city a breeze The service was impeccable. Highly recommended. I heard they will be opening the Cardo soon with new outlets and activities, I cant wait to come back and see the difference.

This hotel really does deserve a review. I travelled solo to Brussels for a weekend and was looking locally and finding hotels were really costly. I did some research and come across this hotel and was really impressed. The location is great, it’s right by Starbucks and Rogier Metro. Also it’s by the main high street full of zara, hnm and other stores which leads the the grand place and other tourist areas The hotel staff were friendly, polite and willing to help. It was clean and large with lots of space and tables. If you’re looking for a basic budget friendly hotel this is it. It’s inline with premier inn, ibis etc. It’s literally opposite the indigo and Hilton which was a lot higher in price. The room itself was a large and it was a big bed with fresh sheets. They had a large bathroom and provided you with soap, cotton buds and shower cap and fresh towels daily. Also a coffee machine with coffee, tea, sugar and I thought this was an extra touch not expected. Huge desk space if you’re there for work and it had abit go an Art Deco feel which I liked. There was a few things like marks on the wall and few stains on the carpet but not to the point it ruined the room or really was even that noticeable. It was also safe and the only way in and out was with a keycard. Staff were friendly as well, couldn’t fault them

Satisfied

We booked several rooms for a group and in general the hotel and the rooms looked amazing but sadly that was just the looks. The beds are way too soft, the lights are not working properly: you cannot turn on the lights in the bathroom if the lights in the room are not on. Plus the lights turn on and off whenever they like and without any reason. Sometimes you cannot just turn them on. The water is also like this: you either shower with boiling water or ice cold water, there is nothing in between. I would definitely not recommend this hotel and probably the three stars are like two…

Nice I recommend