Steigenberger Alcazar Map, Address, Transportation & Nearest Stations and Airport

we went to the royal savoy in February , it was a very lovely and luxurious holiday can't fault it in any way, a special thank you to roma the gentleman at the pool bar and ahmed atef the lifeguard they were amazing nothing was too much trouble and roma knew our choice of drinks and what time we liked them he went above and beyond duty thank you for making us feel so special also a thank you the Abdullah the club car gentleman he was so kind and courteous and always happy to help , my only one gripe hence the 4 stars is the tirrana buffet restaurant the waiters there i had problem with we used to always sit near the window area and for some reason none of the 4-5 waiters wanted to serve me with drinks we went there 3 times and each time it was like a 15 minute wait to be even asked if we wanted drinks once they started arguing amongst themself because the waiter called the other waiter who was on our table section didn't want to come as he was too busy ogling the younger girls so they started shouting amongst themselves at my table it was unprofessional and uncomfortable , and he actually snapped at me at what i wanted i actually felt like reporting him to the manager but thought sod it he might lose his job and i didnt want that either also the food in Tirana buffett is very lacking and needs more variety as was hard to find something at lunchtimes otherwise it was best holiday ever and definitely will be back soon

I adore this hotel. Making plans to come back 20 days in may. Breakfast is flawless. Service is flawless. Rooms are immaculate impeccable and gorgeous. Staff goes out of your way and every capacity to help all their clients. Food on the other hand is a bit pricey. There is a place where you can walk about 350 m from the hotel that has like a food court with upscale restaurants. So I advise to go there for lunch and dinner if your breakfast is not included. The only problem I would say with this hotel is that the reef is not perfection. Water was cold of course I was in there in the month of December. I find zero flaws with this hotel. They have a guard dog for sniffing bombs and they even treat the dogs well. I adore this hotel it is one of the most beautiful hotels I have ever stayed at in my entire life!

I am very surprised that this hotel has such high ratings. It definitely doesn't deserve such ratings. After staying twice at Rixos Premium Belek, I hoped that there was such a thing as Rixos quality, but unfortunately this hotel successfully dissuaded me from this belief. Almost everything is wrong with Rixos Seagate Sharm El Sheikh. Let me start by noting that there are actually two hotels separated by a highway. Closer to the sea there is the proper Rixos Premium, on the other side of the road - Rixos Aqua. I was not informed about this when I booked my stay and ended up in the Aqua part, which is newer, but the rooms are also slightly cheaper. The staff assured me that shuttle buses run between both parts every 10 minutes, passing under the expressway. They do run, but not always every 10 minutes and often during rush hours they are overcrowded and you have to wait for the next one. It is poorly organized and is a major inconvenience. We spent the second half of our stay in a room in Rixos proper. Compared to this, the rooms in Aqua are larger and newer, but have a lot of construction defects, while those in the second part are smaller and already worn out. There are also mosquitoes in the rooms, which the staff can't really deal with because the repellent in the socket doesn't work on them. However, what is the worst in this hotel is the food. The quality of the food is very low, everything is either dry, under-seasoned, tasteless. There seems to be plenty of food and a very large selection, but there is nothing tasty. You can actually skip breakfast altogether. Considering Rixos in Belek, this is a huge disappointment for me, because the food there was delicious. There are also several a la carte restaurants. We have been to 5 of them and apart from the French one, the rest are useless. The same quality of food as in generally available restaurants. After one of these dinners, I got sick. The hotel has several swimming pools, but there are too few sun loungers. When going to the swimming pool at 9-10 a.m. there is no way to find a free sun lounger. Everything is booked and the staff allows it. My daughter once got up at 7 a.m. to reserve a sun lounger. Then the towel services at the swimming pools open. Of the dozen or so double sun loungers near our room, she found the last one available. The rest were already taken with bathroom towels, not pool towels. There are many bars, including those at receptions, open until late at night, but despite a large selection of cocktails and alcohol, including wines, many items are unavailable. You need to find a good bartender, because many of them make cocktails contrary to the rules and they have a completely different taste. Some bartenders can also ignore customers. Regarding the Aquapark, the coolest slide was closed, and all the others required sliding on special pads. If you were to slide down normally on your butt, you could injure yourself due to poorly connected elements of the slide. Among th

Great hotel! Clean, new, super service