When | booked this room in the description was the word 'accessable' was in the description, this means it is a wheelchair accessable room, I, by lack of a correct description booked this room, as all of these rooms are right by reception I did not get a good nights sleep, too many people in and out at all hours, I had asked for a quiet room, I was told that if I wanted to change rooms I would have to pay an extra £5.00, this I agreed to, unfortunatly there were no other rooms available, when I asked why the room had not been described at wheelchair accessable which I would not have book as I am not disabled and would not book that room as a genuine disabled person may have wanted it. I was told it was down to political correctness. Woke rubbish strikes again, for goodness sake it is what it is, its wheelchair accessable, as I misunderstood the description so could a genuine disabled person and would possibly not have booked this room thinking it didn't have the right facilities in it!!
- Guest User
Thank you to all the team at Redwings Lodge
Who look after you so well ,they treat you like family and always with smiles .
Again everything very clean and in good order and this is a an old building so not an easy task .
The bed comfy ,lovely linens and fluffy towels , tea coffee available in room and more if you run out .
Everything you need outside ,cafes ,eateries pubs and shops .
Buses to Birmingham Center and Solihull with its train station .
So it’s got everything and much more at a reasonable price .
Again Thank you all , till next time .
- Guest User