Since it is the beginning of the rainy season , we were greeted at our car by Veronica with umbrellas in hand! Escorted to the main check in , which is NOT the building that has Reception on it. Another gentleman was waiting with the juice as mentioned in many other’s reviews. Was given a quick rundown on the property - had to take picture on phone , was not provided hand held map- and then escorted to room. The room was gorgeous ! Large , warm tones , awesome view with private balcony over looking the jungle with views of the Whales tail. The bathroom was quite large with noted “flintstone” decor . Basically rocks - which feel good on the bottom of you feet. Had a very hard time figuring out the hot water - in our room - The Trogon - the trick is down down on handles . But you will have to wait a while for the water to get warm . CR does like their rain shower heads …… Note no AC at this property . Every room had high ceiling fans and then extra fans that you could place directly on you at night - yet every things ends up a little damp. Slept okay with fan directly on me. Full Breakfast included with many choices . Dinner a little on pricey side -$80 for 2 persons with only one drink. Went for hike on property - 1.4 hour . A few places to stop and look at view , takes you down near the water’s edge. You can walk to beach or waterhole , but did not have time to do that. Wi-Fi in rooms and common areas . Large overlook with rocking chairs - I think this was my favorite part of this location. The location has a pool, but feels remote from the rooms although it really is close .