Guest User
March 27, 2024
Arrived at 1pm no one on reception and waited 8mins for someone to show up. In the room No Info folder/sheet for checkout time, or if room serviced daily, or how to work TV/sky or info on local shops/petrol station for supplies etc. Metal kettle inside covered in Lime, Calcium & Rust, request replacement told nothing avail had to use pot to boil water for hot drinks. Bathroom shower floor lino bubbly spongy under foot due to split in lino, black fixed wall showerhead clogged white with Lime & Calcium hence poor shower water pressure coming thru, ceiling vent clogged with dust, main light faulty, could not use & mirror light surround rusty. Lounge, heater vent clogged with dust, only artwork memorial picture of deceased NZ author, lounge chair springs/support strapping completely shot. Bedroom, bed ok, pillows hard. Overall dated furniture and decor, needs some TLC & artwork. On the plus side bedding clean/fresh, carpet clean/fresh & kitchen area clean & well presented. Unfortunately, when checked out & offered feedback on room being serviced without advance notice the reaction was defensive and a little hostile. Not sure why but being in the service industry myself I did not expect this reaction. Overall poor experience would not recommend this motel.