Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jun 14, 2026
Guest UserThe hotel has maintained a classic style and is very convenient.
I however want to advise management to clean the chairs in the restaurant. The backs of most seats where the head rests are dirty and need cleaning.
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Price per night from:IDR 1,763,319
Posted on Apr 6, 2026
Guest User
How should I put it? The area isn't a wealthy one, so it's not as convenient as a rich neighborhood. I didn't go out at night, worried about children begging. As for the hotel, it's a bit old, but still quite clean and tidy.
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Price per night from:IDR 2,200,129
Posted on Apr 7, 2026|Superior Room - 1 Bed
Guest UserI recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience.
First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression.
On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered.
The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to.
On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel.
I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.
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Price per night from:IDR 627,077
Posted on Apr 16, 2026
Mr. Paul Yang
The hotel is pretty good, and the location is excellent, with lots of restaurants nearby, Starbucks, and the university all within close proximity. The room facilities look a bit dated, probably because the hotel is older. The service, however, is great and very welcoming.
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Price per night from:IDR 970,093
Posted on Nov 26, 2025
Guest User
Overall cleanliness was good, but some details weren't cleaned thoroughly enough.
1) Hair in the room 2) Floating debris in the kettle 3)
Btw, All the staff were very patient, and the food was quite good.
I'll come again next time, I really like it here.
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Price per night from:IDR 1,736,521
Posted on Jun 19, 2026
Nick S.It's a 30-minute Grab ride from the airport if there's no traffic. The hotel is in a historical building, and you can really feel its grandeur in the lobby, hallways, and staircases. However, while it's near the coast, the surrounding area isn't very clean, so I wouldn't recommend walking around. A 5-minute Grab ride to Robinson Place will get you everything you need: a supermarket, a drugstore, and restaurants. The pool on the 4th floor has a great view and is easy to use as it's not crowded. The breakfast buffet is about average. Intramuros is also about a 5-minute Grab ride away.
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Price per night from:IDR 996,891
Posted on May 21, 2026
NomadPaoloWe used this as our home base in Binondo since we needed a desk to do some work.
We love staying here since the location is right in the heart of China Town on Ongpin St and the staff are amazing.
The hotel also has Menti, their restaurant on the rooftop.
The food is great. It’s difficult to d
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Price per night from:IDR 803,945
Posted on Oct 27, 2025|Superior Room
Ben-HurReview for Rosa Garden Hotel: 5/5 Stars
I had an amazing stay at Rosa Garden Hotel, and I would highly recommend it to anyone looking for a top-notch experience. From the moment I arrived, I was impressed by how spacious and well-maintained the property is. The hotel strikes the perfect balance between luxury and affordability, making it an ideal choice for both short and extended stays.
Room: My room was large, clean, and incredibly comfortable—perfect for unwinding after a busy day. The modern amenities were all top-notch, and the bed was so cozy I almost didn’t want to leave!
Staff: The service was exceptional. Every team member I interacted with was friendly, helpful, and attentive to all my needs. You can tell the staff genuinely cares about providing a great experience for guests.
Facilities: The hotel offers everything you could need—whether it's a relaxing spot in the garden or the delicious food at the on-site restaurant. The whole place had a welcoming, peaceful atmosphere that made it feel like a home away from home.
Location: Conveniently located, the hotel is close to popular attractions while still providing a quiet, relaxing retreat.
All in all, my stay was flawless. I had absolutely no issues, and everything exceeded my expectations. Rosa Garden Hotel is truly a gem, and I’ll definitely be staying here again. Highly recommended for anyone seeking comfort, quality, and value.
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Price per night from:IDR 415,371
Posted on Mar 29, 2026|Executive Deluxe Room
Mel Harvey CondrillonMy stay at Manila Lotus Hotel was a pleasant and comfortable experience. The staff were very accommodating and welcoming, always ready to assist with any requests, which made the stay even more enjoyable.
The hotel’s location is very convenient, especially for travelers who want easy access to key spots around Manila like the US Embassy - 10mins walk. It’s close to restaurants, shopping areas, and tourist attractions, making it a great base for exploring the city.
The room was clean, well-maintained, and provided a relaxing atmosphere after a long day out. It felt safe and comfortable, which is something I truly value when traveling.
Overall, Manila Lotus Hotel offers great value for money with its excellent service, strategic location, and cozy accommodations. I would definitely recommend it to anyone visiting Manila and would gladly stay here again.
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Price per night from:IDR 466,288
Posted on Jan 30, 2025|Executive Queen Room
Guest UserLocation is good , just few minutes walk to the key site seeing location. I spent one night only, the next day can start to move around the city inside the walls.
If you don’t want to walk , simply hop on the cycle or rent a bamboo bike 😉
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Price per night from:IDR 487,726