104 Reviews
Ramada by Wyndham Bowling Green
Bowling Green|0.12km from Ely Drugs of Bowling Green
This was by far the worst hotel I have ever stayed in. I expected so much more from a property by Wyndham. I took many photos that I would be happy to share. The lobby entrance was clean although it smelled strange and the staff did fine but there was only one frost desk clerk and he was stuck on the phone and unable to check us in for about 12 minutes. After checking in and receiving directions on how to enter the hotel I was appalled at how the hallways looked and smelled. It was apparent that this hotel was in great disrepair. Broken light fixtures, repairs done improperly so there were different colors of paint everywhere and holes in the walls and carpets, the smell was so horrible the only way I could describe it was a mix of mold, old cigarettes' and trash. Once I finally reached my room, a king suite, the blatant disregard for cleanliness continued. Mold and rot falling out of the shower ceiling, dirt, hair and other debris all over the floors, tile around the jacuzzi tub was molded, furniture was broken, several different colors of paint on the walls, broken sliding glass door to the central outdoor area where the pool was located which was also full of trash and beer cans and the pool clearly hadn't been cleaned in some time. Visible dirt on the bottom. There was about 5 different bottles of conditioner, but no shampoo. Last but not least, when I tried to flush the toilet it wouldn't operate properly so I proceeded to remove the top of the toilet to find it was full of trash. I made this room reservation at the last minute and it was nonrefundable otherwise I would have walked straight out. I have spent many years working in hotel and I can't believe how terrible this property was. It should be shut down immediately and the owners should be charged fee's by Wyndham due to their major lack of owner/management as this will leave a terrible impression on anyone who enters this property. I was too concerned to use the shower, the jacuzzi tub I paid extra for, the pool or even partake of the free breakfast as I was afraid on contracting some terrible parasite. These are the major reasons why I booked 3 rooms at this property and to not be able to use any of them was infuriating.
