Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jul 5, 2026
Guest User
The hotel's location is super convenient, very close to the bus terminal. It's lively yet quiet, with many unique eateries nearby. The room is spacious, and the AC gets nice and cold. The bathroom has a wet/dry separation, and the drainage system works perfectly. The large bed has a mattress that's just right – not too soft, not too hard. Our room was on a high floor with beautiful views outside the window. The pool is large and clean, with both shallow and deep sections and clear signage. There's a lifeguard on duty, making it very safe. It's a perfect holiday spot.
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Price per night from:THB 2,902
Posted on Jun 23, 2026
SixiangdehudieHotels in Malacca generally seem a bit old and dated. The Courtyard by Marriott, however, is relatively new. There aren't many dining or entertainment options right around the hotel, so you'll need to venture out. It's about a 20-minute walk to Jonker Street (Red House area). The hotel facilities are modern and well-maintained, and the rooms are quite spacious. Luckily, there wasn't any strange smell, making for a comfortable and smart stay, and the TV even has screen mirroring. Since I was traveling with my middle school-aged daughter, I booked two rooms and requested connecting rooms, which the hotel arranged perfectly. The connecting door could be opened, making it feel like a suite, and it was very convenient as we each had our own space for showering and such. The hot water in the shower was excellent, but surprisingly, the bathtub in the king room was a bit impractical, with water splashing everywhere. The room has direct drinking water, which we used to boil water for tea. The front desk staff were quite friendly and allowed us a 1-hour late check-out. We didn't try the breakfast as we wanted to eat at Jonker Street. We also didn't get a chance to experience the pool, which we heard was great, due to time constraints. Behind the hotel seems to be an apartment building, and one evening, we passed by and saw about seven or eight dogs barking and chasing two guests who were casually strolling – quite a fright! A warning: avoid the dog territory behind the hotel.
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Price per night from:THB 3,716
Posted on Jun 11, 2026
Anonymous UserDecided on this hotel mainly due to its ideal location and availability of family room. Room is wide, but quite old and don't think there is any effort done to maintain the room condition. At night the aircon can be quite noisy, this may be an issue to those are sensitive to sound.
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Price per night from:THB 899
Posted on Apr 19, 2026
TYANBY
This hotel, open for just over a year, is clean, spacious, and has a great location. There's plenty of parking available, and it's only about a 10-minute walk to Jonker Street in Malacca. It offers excellent value for money and is definitely worth a stay.
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Price per night from:THB 1,039
Posted on Jun 7, 2026|Deluxe Room
Chikibumbum92This was our fifth stay at this hotel, and unfortunately, this time was very disappointing.
1. Check-in
The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided.
2. Room Condition
Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly.
3. Bathroom
There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay.
4. Room Door & Bathroom Door
The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened.
We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day.
I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control.
The Most Disappointing Part
During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed.
If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied.
This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return.
I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.
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Price per night from:THB 1,189
Posted on May 11, 2026
YEN TravelThe hotel's location is really convenient, with plenty of restaurants and amenities nearby, making it super easy to get around. The room itself was clean and tidy, with all the basic facilities needed for a short stay.
The front desk staff were friendly and efficient during check-in. Overall, the environment was comfortable, and the price was reasonable, offering good value for money. It was a satisfying stay.
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Price per night from:THB 714
Posted on Jun 11, 2026
mozagI've been to many hotels in Melaka & rated this hotel the best..even location is little bit out of town but I'm puposely chosen this location to avoid jammed.
Very nice with big room..only parking too controlled by security..allowing only one part open for parking.
Pool also nice & well kept.
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Price per night from:THB 1,683
Posted on Jun 14, 2026
Juliana TohLovely place that maintained its charm. Can work on room maintenance, shower head and water pressure. Otherwise very satisfied with the room. Love Estadia Deluxe Suite more than Estadia Family Suite bcos of the living room area, a lot more usable space. Impressed with the seriousness they have to feedback - one evening, we shared that one of the life button did not work, that lift was closed for maintenance the very next morning. We look forward to the hotel maintaining the facilities and room conditions to better serve guests in comfort!
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Price per night from:THB 1,119
Posted on Jun 1, 2026
Anonymous UserI had a very pleasant stay at this hotel. The room was clean, comfortable, and well maintained with all basic amenities provided. The staff were friendly, helpful, and professional throughout my stay. Check-in and check-out were smooth and hassle-free. The location is convenient with easy access to nearby food and transport. Overall, it offers good value for money and a comfortable experience. I would definitely consider staying here again in the future.
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Price per night from:THB 1,044
Posted on Jun 10, 2026
Guest UserExcellent Stay at Swan Garden Resort Hotel
From the moment I arrived, I was impressed by the warm hospitality and attention to detail. The staff were genuinely welcoming, attentive, and always ready to assist, making me feel valued throughout my stay.
The facilities are outstanding from the beautifully maintained rooms to the modern amenities that ensured both comfort and convenience. The executive lounge provided a refined space to relax, while the dining options offered a delightful variety of flavors.
What stood out most was the seamless blend of professionalism and personal touch. Every interaction reflected a commitment to guest satisfaction, and it’s clear that the team takes pride in delivering a world‑class experience.
I would highly recommend Swan Garden Resort Hotel to anyone seeking a memorable and worry‑free stay. Whether traveling solo, with family, or for business, this resort truly embodies the essence of 4‑star hospitality.
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Price per night from:THB 909