Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 9, 2026
Denden Custodio
Had an amazing stay at Nustar Hotel Cebu. The rooms were spacious, clean, and beautifully designed, with stunning views of the sea. The service was exceptional—staff were attentive, warm, and professional. The amenities, especially the pool and dining options, made the experience even more memorable. Definitely one of the best places to stay in Cebu. Highly recommended!
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Price per night from:€119
Posted on Feb 23, 2026|Ocean View Room With Balcony, Two Double Beds
Jeffrey0210
We chose to stay here a day early after our Bohol vacation because we didn't want to wake up early for the ferry to Cebu Airport. It's about a 50-minute drive from the Cebu pier and 30 minutes from the airport, so the transportation is quite decent.
The environment lives up to Sheraton's quality. The hotel seems relatively new, so the facilities are very well maintained, and the views are absolutely stunning. Our room type had two 1.3-meter double beds, perfect for two adults and two children, with one adult sharing a bed with one child. The bathroom is spacious and clearly partitioned, with a well-designed shower, toilet, bathtub, vanity, and storage. The bedroom lighting is excellent, and the night light is a definite plus – just enough light for adults to browse their phones after the kids are asleep without waking them up.
Now, for a complaint about the food. We had the dinner buffet at 5cien, and it was, without a doubt, the worst buffet I've ever had. Not a single dish was to my taste. The selection wasn't extensive to begin with, and then the food itself was just bad. It really doesn't justify the price of approximately 235 RMB per person. I tried everything, and it was practically inedible and a waste of ingredients. In the end, I had no choice but to eat the steamed dishes, but even those felt a bit undercooked. Because of that evening's experience, my expectations for breakfast the next day were very low. I didn't dare to hope for anything good, just ate a little and quickly checked out. Breakfast was slightly better than dinner, but that's about all I can say.
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Price per night from:€177
Posted on May 11, 2026
Lilia PedejeroMy family and I recently stayed at Crimson for a night, and the experience was nothing short of exceptional. My daughter absolutely loved the place, and the only word she could repeatedly say was, “AMAZING.”
The buffet breakfast was outstanding, especially the wide variety of options available for kids. It was thoughtful touches like these that made our stay even more enjoyable. The foam party at the infinity pool was also a big highlight and added so much fun and excitement for the children.
What truly made our stay memorable was the hospitality of the staff. Everyone was incredibly accommodating, warm, and approachable throughout our visit. During checkout, a piece of luggage belonging to a guest from Room 619 was accidentally loaded into our car. As soon as we discovered it, we immediately contacted the concierge, and the taxi driver kindly returned it to the hotel right away.
Overall, we had a truly wonderful and memorable stay at the resort. Thank you for the excellent service and experience — we would gladly return and highly recommend Crimson to others.
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Price per night from:€145
Posted on Jul 11, 2026
또나It was absolutely wonderful! This resort was exactly the style I was looking for, and the atmosphere was fantastic. At check-in, the front desk offered a room upgrade to a 'fixing room.' While it was close to the beach, I had really wanted a pool view, so it was a shame that the view turned out to be mostly rooftops. The first picture shows the view from the room.
The bathroom, sink, shower, and bathtub were all separated, which was super convenient and saved a lot of time. If you needed to get around, you could call a buggy to pick you up, which was very handy. There were no bugs inside the room either.
However, the soundproofing was terrible. Unfortunately, the people in the room next to mine had a wild party every single night, playing very loud music until late into the morning, and I could hear multiple people talking and laughing. (Though they did apologize to us for the noise.)
The artificial beach had shallow water and a lot of seaweed, so it wasn't great for swimming, but it was nice to look at.
The pool, on the other hand, was absolutely amazing!
This is definitely a place I'd love to visit again and again. Highly recommended!
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Price per night from:€81
Posted on Jun 8, 2026|Superior Queen Room
CS TRIPIt was the BEST HOTEL I HAVE EVER BOOKED in my LIFE. THANK YOU FOR THE GREAT EXPERIENCE. The room was so clean and the amenities is complete. Theres a beach 5mins away from here. When I lost my wash bag everyone was so busy looking for it until I found it. They are so helpful and I loved the experience here. If I will go back to Mactan Cebu I will definitely come back here. The price is worth the service. I also loved their buffet breakfast. I was so delicious and unique. All the restaurant is also very near walking distance so it was WORTH IT! Please keep up the good work. I am only sad that the pool is not available when I came here. Please make it available ASAP. We wish you well. I wanna invest in this kind of hotel too. Please tell me how I can do that. We are so grateful. I still give a 5 STARRRR ALL for All this. See you next time!
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Price per night from:€45
Posted on Feb 28, 2026
Guest User
This is an 'one-island-one-hotel' concept, and the environment is beautiful. There are many activities to choose from on the island. We only stayed one day, but you could easily spend more days here and not run out of things to do. You can snorkel on both the east and west sides. On the west side, there are more local guides (outside of the hotel) who can take you snorkeling. Apparently, you can even spot baby sharks, though we didn't see any. Definitely don't arrive at the pier at the last minute for the boat to the island; make sure to get there early.
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Price per night from:€133
Posted on Jan 11, 2026
Guest User
The price is very cheap but the place is very clean, they offer good breakfast (silog meals), staff are all well trained and willing to assist. Guard is very helpful. Overall good experience. Will surely book this again when we visit Cebu again. They have a small cafe and you can order good food and drinks. 10/10 :)
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Price per night from:€18
Posted on Jun 3, 2026
Guest UserI love this place because it is a big property with many different parts and things to do. There really many pools, an aqua park, an inflatable island on a large pool, a game room, a bar, a restaurant, a souvenir shop (that also sells basic medicines and toiletry needs), bathrooms, a garden, the beach front. If you are a family with children of different ages and even if you have grandparents in tow, this would be perfect.
They’re not stingy with lounge chairs either and in one pool, you can play volleyball.
Their rooms are good sized and comes with a small ref, hair dryer, a carafe and free tea and coffee. Their breakfast buffet is awesome with sooo many food and drinks to choose from.
There is a BDO cash machine and their staff are very helpful and polite.
Grab food are not allowed to deliver at the lobby, they can only make it to the gate of the property and while it is not far to walk there, you can ask for free shuttle to bring you to the gate to claim your order and then back to the lobby.
They also take credit cards and water stations on each floor where you can refill your water bottles. There are 2 large water bottles in each room.
I think the one issue I have is - I perceived this resort to be family friendly because of the many kinds of activities for different ages but our rooms came with bathrooms that has glass wall where a person outside the bathroom can pull up the blinds. I mean, why? When I booked the rooms, it didn’t mention that the bathroom would be like that. I wish they would provide a distinction during booking so that people who don’t want bathrooms to be like that can avoid it.
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Price per night from:€48
Posted on Sep 5, 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Price per night from:€4
Posted on Jan 27, 2026|Standard Room Double
llyrtRoom is indeed BIG!.. There is room for improvement for morning check-out procedure... Thank you very much for the upgrade and the hospitality!.. A value-for-money stay in Mandaue City...
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Price per night from:€21