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Sheraton Grand Chicago Riverwalk
4.5/5136 Reviews

Sheraton Grand Chicago Riverwalk

Streeterville Chicago|0.33km from Chicago River
1. Didn’t asked for accesible room, but that’s what I got. 2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep. 3. Shower had someone’s else hairs in the shower wall, gross. - Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects. - Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself. -If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position. Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service. Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare. Normally I have a good experience with Sheratons, but this one is overrated. I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience. Not sure if I would give it a second try. Can’t risk it.
Renaissance Chicago Downtown Hotel
4.6/5110 Reviews

Renaissance Chicago Downtown Hotel

Chicago Loop Chicago|0.49km from Chicago River
The hotel is beautiful and situated in a great location, but sadly I had a poor experience with one of the front desk representatives - Rebecca - who worked the evening shift. I was berated by this particular employee in a way that I have never before experienced in a professional customer service oriented setting. One evening, when I had approached the counter to purchase a couple of convenience staples, she was very unapproachable and asked in a very irritable manner how I was going to pay. She then took my card without saying a word and disappeared to the back room where she remained for 7 minutes or so. When she came back out, I asked her if the card machine was broken, and she flipped out - raising her voice and berating me in a nonsensical manner. I asked her what her name was, and she began saying it loudly and in a hostile manner, saying it over and over again and telling me to contact management if I had a problem. Her behavior was downright disgusting and a poor reflection of the hotel and the city of Chicago in general. She is not a good fit for the hotel and most certainly has cost this business money as anyone else she has accosted is unlikely to return, including those like myself who had spent well into the 4 figure range over the course of my stay. The next morning, I was worried that she would accost my family (my wife and toddler) as we departed early in the morning.
Club Quarters Hotel Central Loop, Chicago
4.1/5119 Reviews

Club Quarters Hotel Central Loop, Chicago

Chicago Loop Chicago|1.22km from Chicago River
Location is quite good as it is within walking distance of local mass transit systems, shopping, eateries, and attractions. The location is also close enough to Grant Park that you could start a run and make it to the park very quickly to continue on for a few miles. Even based on location alone, I would return to this hotel. As others had mentioned, there is a refillable water bottle station by the elevators (empty bottles also provided), which is a great feature. The elevator had a weird quirk where it would overshoot the desired floor when going up (remedy the situation by pressing the button again to send the elevator down to the desired floor). If you do some research into the hotel and its reviews prior to booking there shouldn't really be any surprises. I went into the stay having some idea of what to expect and that helped me enjoy my stay. There is no mini-fridge in the standard room, which is also on the small side but perfectly fine if you don't plan on spending a lot of time in the hotel. The only seating in the hotel room was the desk chair. Some of the furnishings could use updating but the bed felt itself was great and the room was clean. I couldn't find any in-room controls for the temperature, but I did not have a problem with this; it's just something to be aware of. The bathroom was clean and utilitarian but towels and toiletries were provided. Updated charging station/hub/clock (both USB A and USB C) for both the desk and the nightstand would go a long way. This hotel is one tenant of a building that was built in the early 1900s. If you've ever lived in a building from around that time, you get used to some things being a little bit older and quirky. Since my priorities were having a great location for a reasonable price (compared to the nearby competition) that was also clean, accessible by mass transit, and had access to an eatery, this was a good stay for me.

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Explore Guest Reviews of Hotels in Chicago

Searching for hotels near Chicago River? Compare room rates and reviews to find your ideal stay.
Citizenm Chicago Downtown
4.4/5104 Reviews
Chicago Loop
In the hotel in 2022, check-in and check-out are self-service, the room is small but very new, the pad controls the room equipment, the location is in the city center, and the price is basically satisfactory.
Virgin Hotels Chicago
4.4/5101 Reviews
Chicago Loop
I had booked a last minute trip to Chicago's Virgin Hotel to spend some time with my daughters. From the first minute we walked in the service was impeccable. This continued throughout our stay everytime we walked in or out of the hotel (many times). The location was perfect to shops, restaurants, Riverwalk, beautiful architecture, and many other visual attractions. The only downfall to our visit was it was Covid season and many restrictions to places we could go to watch the football game and/or eat as the restaurants were all closed in the hotel. That was a safety issue for the guests so it was appreciated they weren't open. The one thing I'd recommend is for them to have a list of what was open nearby and what was offered (dine-in, delivery, take out, etc.). We were able to find places on our own, but it would have saved us the time from searching/calling around. Overall, I would definitely recommend this hotel!!
Embassy Suites by Hilton Chicago Downtown Magnificent Mile
4.1/5112 Reviews
Streeterville
Best thing about this property is the location, close to everything. Other than that this Hilton property is average at best. Service was lacking, but getting extra towels took multiple calls. We only had the snacks/drinks included in the 2 premium suites we reserved for only the 2nd night we were there. Plus the evening reception snacks were only chips and dips, and they were gone very quickly without replenishing. Rooms had some pretty used looking carpet with stains, and bent lamp shades. Breakfast offered lots of choices but everything was under cooked. Again location is best feature.
Hampton Inn Chicago Downtown/N Loop/Michigan Ave
4.1/5102 Reviews
Chicago Loop
The rooms are medium in size and located in the city center. The surrounding facilities are complete, there are shopping malls and a lot of restaurants. For downtown hotels, the price / performance ratio is very good! Hilton's Samsung Hotel, but this brand can meet the four-star standard in China. I personally like this brand and recommend it!
Radisson Blu Aqua Hotel, Chicago
4/5102 Reviews
Chicago Loop
The hotel is in an excellent location, very close to Millennium Park, Glitter Park, and the Art Gallery of Chicago. It is a 10-minute walk to Lake Michigan and the cruise ship terminal. There is a Cantonese restaurant near the hotel, which is very delicate and tastes very good. The net red deep pizza restaurant Giordano's is also nearby. Next to the hotel is a CVC store, shopping is super convenient. The hotel is in a good environment, the view of Lake Michigan can be seen in the room, the service is good, the room is clean. A recommended hotel
Chicago Marriott Downtown Magnificent Mile
4.2/5123 Reviews
Streeterville
There was absolutely no customer service here. Neva at the front desk was rude and acted like we were bothering her when we checked in. Someone at the hotel made a huge mistake and put a note in their system that we were checking out at 6:30am (which was probably meant for a different room), then at 9:00am on Sunday morning, the cleaning lady was pounding on our door asking if we were checking out. This caused a huge scene that involved the manager. They never once apologized for incorrectly making the note that we were checking out so early. They were rude beyond belief and treated us like crap. The safe was broken, the other costumers were loud in the hallways. This hotel come across more like a motel, as they have absolutely zero customer service. As we were checking out, the man in front of us was telling Neva about a problem he had with his room and Neva was giving him attitude and made no effort to help him solve the issue. This place is horrible!

Frequently Asked Questions

Chicago Travel Guide

Brief Description of Chicago River:

The Chicago River is a prominent landmark in the city of Chicago, Illinois. It cuts through downtown Chicago, dividing the city into north and south sections. The river stretches for 156 miles and has played a significant role in the city's history and development. Known for its iconic architecture and picturesque views, the Chicago River offers visitors a unique experience. From boat tours to riverside parks, there is plenty to explore and enjoy along the river's banks.

Must-Experience Things and Uniqueness of Chicago River:

  • Take a scenic architecture boat tour to admire the stunning skyline of Chicago.
  • Stroll along the Riverwalk and enjoy the vibrant atmosphere, shops, and restaurants.
  • Visit the Riverwalk Gateway, which connects the river to the city's downtown area.
  • Explore the Chicago Riverwalk Museum Campus, home to several world-class museums.
  • Experience the famous Chicago River dyeing during the St. Patrick's Day celebration.

Better to Know Before Visiting Chicago River:

Before visiting the Chicago River, there are a few things you should keep in mind:

  • The river can get crowded during peak tourist seasons, so plan your visit accordingly.
  • Check the weather forecast as it may affect certain activities and tours.
  • Wear comfortable shoes as you'll likely be doing a lot of walking along the riverbanks.
  • Be aware of any specific rules and regulations regarding boating or fishing on the river.
  • Stay hydrated and carry sunscreen, especially during hot summer months.

Transportation Near Chicago River:

There are several transportation options available near the Chicago River:

  • O'Hare International Airport (ORD) - Approximately 17 miles from the Chicago River.
  • Midway International Airport (MDW) - Approximately 12 miles from the Chicago River.
  • Union Station (Amtrak) - Approximately 1 mile from the Chicago River.
  • Millennium Station (Metra) - Approximately 0.5 miles from the Chicago River.

Tips for Booking Hotels Near Chicago River in Chicago:

When booking hotels near the Chicago River, consider the following tips:

  • Look for hotels with riverfront views for a more scenic experience.
  • Check for amenities such as complimentary breakfast, fitness facilities, and on-site dining options.
  • Consider the proximity of the hotel to popular attractions and public transportation.
  • Read reviews from previous guests to get an idea of the hotel's service and cleanliness.
  • Compare prices and book in advance to secure the best deals.

For a memorable visit to Chicago, make sure to explore the beauty and attractions of the Chicago River. Whether you're taking a boat tour, enjoying a leisurely walk along the Riverwalk, or visiting nearby museums, the Chicago River offers something for everyone. Book your hotel near the Chicago River today to experience the best of what this iconic river has to offer.

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