Sun Beach Inn

The check in process is a joke… you get to the property and there is no way to check in! After circling the building I found a sign about 4x6 inches on the top of the building that in small print, says call this number to check in. Then you call and the front desk has attitude telling me that I have to walk one block to check in! That whole process was bad because the staff were rude and seemed miserable there!!! Then the room was worn down, dirty, beat up, hardly no light and felt unsafe. Beware this place!

Real review: so hollywood beach hotels own several properties including sun beach inn, its somewhat of a scam b/c thats why their rating is not impacted when they have several bad reviews! It’s annoying. You have to wait in a long line of people just to get your room key and it’s an OK place, repainted over old walls etc, fairly clean, except under beds! it does give you the cockroach feel so we put Oliver food in the fridge! You have to ask for dishes, etc. ahead of time even though there’s a kitchen. The beds were surprisingly comfortable and it was a quiet place and it’s near the beach! Staff were nice!

The office isn’t located on the premises. I knew that from 2 years ago but it was around the corner then. I went to the same place but it’s now the office for some other hotel. She said I needed to go another block up the street. Nothing there. So I called the phone number that ******* showed on my reservation and it went to the same place that told me to walk another block up the street. I thought I was being scammed but googled the hotel and got the right phone number who told me the address I needed to go to. They are the office for several hotels now (looks like a corporation took over all the hotels) so it was a bit of a wait to finally get someone. Kind of a long checkin only to be told the room wasn’t ready and to come back later. But I was a bit early so maybe it was my fault. Came back later and the replacement clerk couldn’t find the paperwork so another rather long checkin. Also, parking used to be free but now it’s $22. Not bad but there’s also now a $25 “resort fee.” So the listed $95 price ends up being $195 after hidden charges and taxes. Broken bottle in the parking lot, broken bathroom window latch so it won’t lock, no CBS or Fox so we had to watch in an overpriced bar ($60 for 5 beers and a glass of wine), table top is not attached to the base so any weight on one side flips it, no outlets on one side of the bed. Otherwise a clean, nice room. The towel origami was great.

You could see the beach from our window.. The broadwalk was maybe 30 yards. The area is very quiet. The room was nice and clean. Breakfast is included.

Good - relatively clean & we did get clean towels the 2nd day. Proximity to beach & Broadwalk is the key feature. On our departure the man was helpful with the bus times but I didn't like that they had a little convenience store & one desk clrk had to keep motel guests waiting, not a good setup. Bad - not even a cup or glass in room & when I asked for one was told a kitchen kit would be delivered - never came. Man at desk couldn't explain how the tv worked so we weren't sure if any channels at all were free. Place is very old, bathroom sink was way too low & I'm short. You could tell it was painted & done up in a hurry & long ago. Breakfast setup was a bit strange especially as you were only supposed to go once into the room where only toast, cereal & granola bars were. But I did get a (styrofoam) cup for the room! Next time I'll spend more even if further from beach.

We were dropped by the taxi at the given address and there was no lobby. After a long time a guest came by and told us to walk down the road to check in. I stayed with our bags while my husband went but they refused to let him check in because he didn’t make the reservation. We then had to drag our bags to the office and then again back and beyond where we were dropped off. Again no help finding our room. The office address should be given and more helpful staff would improve the experience.

I made my reservation through *******, when you arrive at the check inn you are surprised that they make some extra charges and the rate changes. They even charge you for parking and when they give you the key you realize that they put you in a very different hotel than the one published on *******. IM not coming back anymore.

Property is run-down and in kinda sketchy neighborhood. My friend and I got harassed right away. You can’t open windows or blinds. No bathroom fan can’t open window either. Doors are very dirty looks like someone trying to break in and someone def kicked the door many foot prints on them. And they charge extra for parking. There are only cheap bread at breakfast, no hot food and served on styrofoam plates ：（Marriott and many other better hotels were cheaper. Not sure how the property has good review, def only deserves 1 star.

This is actually part of dozens of hotels under different names all run by the same lobby which is difficult to find. Multiple guests said the same thing but the front desk was adamant about this not being the case. Cockroach in the hallway. 2 insects that were not bed bugs under the pillow. Lobby filled with smoke at night because a worker was carelessly using a toaster improperly to cook his sandwiches, as in 4 pieces of bread and ham stuffed into a toaster designed for 2 pieces of toast