Best Spa Hotel in Los Angeles

Pros: 1. Location, location, location. It’s in the center of everything. 2. Great bar and socializing area downstairs with a complimentary glass of wine at happy hour. 3. The views from the higher floors are incredible. 4. Comfy beds and room amenities are lovely. 5. The hotel gym has a TON of great equipment. Rogue everything. Best I’ve ever seen, really. 6. Free coffee until 10:30 ish. Nice since the Starbucks down the street has closed. 7. Food portions are generous, and the food is fantastic. 8. The staff especially the front desk staff are very very professional and kind. Cons: 1. The restaurant downstairs is not open until 11 as advertised. They stop cooking early - closer to 10:30. Imagine my and about 5 other parties surprise when coming down to find everything packed away and the grill shut down. Just change the hours to 10:30 so folks aren’t hangry and disappointed. It’s off putting and incongruent with the otherwise welcoming and accommodating services of this hotel. 2. My room’s trash bin had the previous guest’s trash in it. I’ve never had this happen before. Didn’t ruin my stay but eww. 3. The wine list is small and the pours are stingy. Maybe 4 oz. Just something that would make an athlete’s day: Offer a full protein (paleo) meal option or protein shake/smoothie option in the downstairs cooler. This is such a great health-conscious hotel so it would be awesome to have nutrition options to match.

Location was fantastic. A good and comfortable stay, we loved the convenience that it was right in Hollywood and connected to a mall.

Service was ok. Other Westin hotels chains do a lot better, barely any amenities in the hotel and their check in counters are really inefficient.

Everything was great so I was staying another night and I was told okay but when I went to desk I was told no! Manager was very dry and ugly personality in my opinion!

What can you say about this iconic Hotel. The location was great for getting around using the organized tours, Big Bus tours or public transport. Our room was on the 8th floor overlooking Hollywood High with downtown in the distance. Good view. No hair drying facilities were in the room but after requesting this was quickly supplied by the reception so my wife was happy. The pool area is great, clean and tidy with towels provided with the sun beds. One negative during our stay was our room number was used for drinks in the on site restaurant, 25 degrees, but after complaining this was waived immediately.

Amazing stay. We’ve stayed a handful of times at the Waldorf Beverly Hills which we also love, but I think this will be our new go-to Hilton property in Los Angeles as it’s at a much more attractive price point. The service was what really stood out. Extremely friendly front desk, bellmen, drivers, and wait staff. We were celebrating our anniversary and they upgraded us to a beautiful suite and provided treats and champagne. Pool was beautiful and huge considering the area. Food was delicious, albeit extremely expensive which is our only criticism of the property. We are excited to come back.

Very good hotel with a suite that has everything and nice people. Whole foods store just nearby. Awesome warm pool. Nice gym. Everything you need in the kitchen. Large windows with a lot of sun light and a nice view. Good location with a metro station not far. We were able to explore a lot in LA from this hotel. Minus one star for the discontinued housekeeping. We stayed for over 2 weeks, the room gets nasty without cleaning. We felt the management used covid situasion as an excuse to save money as they could still clean for extra charge.

Spacious room, loud AC unit, free wifi is only available in the lobby and if you want to use wifi in the room you will have to pay additional.

Clean and beautiful! Shout out to Alex Moreno at the front desk for taking care of us! Great customer service!!

Room quality & amenities: The room was nice, spacious and comfortable. They give you a nice desk to work on if you're on a business trip. They have a small pool and a gym in the building but I did not get to use these because work was busy for me that week. I read that another guest had problems connecting their Netflix; it actually was not that bad for me. They use get streaming so you can chrome cast to the TV. Once I connected the Wi-Fi it was easy to start streaming on the TV. I like that better than logging into my account and worrying about forgetting to log back out before I leave. The one thing I really liked about the room was the bed. I'm going mattress shopping now because I haven't slept through out the night like that in ages. I wish I could have packed the bed in my suitcase for the trip home! Comfortable stay hands down. The rooms are fairly quite too; I didn't hear my neighbors at all (only the hallway actually). Cleanliness: The rooms are kept clean. I felt comfortable walking around bare foot even in the shower and sleeping in the bed. They come everyday about midday to clean the rooms. Overall they keep the hotel clean and neat. Dining: I stopped in for breakfast one day; it was made well. Breakfast is my favorite meal, and they did not disappoint. I recommend it before venturing out for the day. The wait staff was attentive and courteous. Also the Grand Cafe has a nice atmosphere to it. I did not eat lunch or dinner here though, so I cannot comment on them. Location: The only real complaint I would have would be the area; which the hotel does not have any control of. It is in the heart of Downtown LA which has a ton of sketchy people walking around at night. I implore anyone staying here to use Uber/Lyft to get around the area and/or Uber eats to order in food. Walking around the area at night is not a good idea! If you do have to venture out; I recommend exiting on the 3rd floor as this area seems less desolate. There is a nice plaza with shops nearby. However, most places close around 6PM so get your shopping and exploring in early. Bar Lounge: I do think they need security at the bar. We stopped in for drinks and I felt bad for the bar tender because she had to deal with all kinds of riff raff that may or may not have been staying at the hotel; not sure. A group of guys started getting really loud and were practically yelling at everyone. If I stay here again I'm not hanging out at the bar. View: If it matters, the view from one side of the hotel faces two apartment buildings so you might not really have a view of the city. To be honest, I like to see a nice view when I open the curtains, not someone's balconies. It would not be a deal breaker for me though. Final thoughts: I would stay here again. However, I did visit my friend who was staying somewhere else and I did like the location and the amenities in that hotel. I do not know if the beds are as comfortable though. Overall, I would not mind staying at OMNI DT