Best Hotels in Malibu

Still love this place, it is perfect for those who are just looking for a basic, clean, inexpensive place, in a good location. Have been coming here for many years now, each time for a 3-4 day stay. After Covid, the room cleaning services changed and now you only receive towel change and trash take out each day, with full cleaning on the 6th day of stay. Unfortunately, this reduced service was not consistent. On the first day, trash was taken out and towels changed. On the second day, the towel change was left on the table by the TV. On the 3rd day, no service at all. I

On July 18th 2022, my husband and I arrived at the HGI in Calabasas at noon which I realize is prior to stated check in time. I absolutely, positively and completely understand that check in time is 4:00 p.m. The problem is that we were informed our room was ready...HOWEVER...in order to check in prior to 4 pm I would have to pay an additional $75.00. I did not pay it. This is on top of the $187.00 a night I was already paying for the room. I was told this was corporate policy....however...NOWHERE...not in large print or the very small print on my reservation was this stated, nor was it stated anywhere on the Hilton Garden Inn website, or the website for this actual property. There were NO signs posted anywhere inside of the hotel stating this fact. If it is a policy, rule, program, plan or procedure it MUST BE STATED SOMEWHERE. . On the website for this actual property...under the tab ”Hotel Policies”...it does not show any fee for early check in, but early check out or late check have $0.00 fees. I have lost count as to how many people I have spoken with including the director of sales at the property (Eduardo) who basically told me they can do as they wish and blew me off. I have been in email contact with the front office manager (Alyssa) at that hotel and her response was the ”thank you for bringing this to our attention...blah, blah, blah”. I did speak with two people in Hilton corporate guest relations and was finally given additional Hilton Honors points. They now consider the case closed. I do not consider the case closed. No one seems to understand that there has to be notification of additional charges. I am still angry and frustrated, and after the way we were treated and disrespected at the hotel and again by all of the many people I have been in contact with I do not feel valued or appreciated as a guest or a Hilton Honors member. I am questioning my future relationship with the Hilton chain.

With a stay at Malibu Country Inn in Malibu (Central Malibu), you'll be within a 15-minute drive of Pepperdine University and Santa Monica Mountains National Recreation Area. This hotel is 15.7 mi (25.2 km) from San Fernando Valley and 0.3 mi (0.5 km) from Zuma Beach.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and a picnic area.Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 16 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Overall it was pretty good, the room was spacious and the check-in process was convenient and quick. The hotel also has a swimming pool, although I didn’t have a chance to swim. The bad thing is that I had to pay the deposit twice... I couldn’t even see the toiletries in the room being cleaned after they were used up.

Nice hotel, good location, large room, rich breakfast, but some problems with air conditioning, hot air actually has a charred taste, there are supermarkets around, very convenient.

This is a chain hotel. There are many homes in Los Angeles. The breakfast reception will give you a cash voucher. It's right next to the lobby. The taste is good and the rooms are good!

Good breakfast, suitable for family outings. The room smells a bit tolerable. The surrounding environment is super good and will come next time.

The service is the most important for the hotel. For more than half a month, the whole set of services that such a hotel can provide can be kept at a top priority. Whether it can consider the price of the frequent residents, it will become better.

Healing hotel, yoga, aromatherapy, sea view, food are resort best hotel

The hotel is very quiet and very cost-effective. The elderly and children live happily and will book their homes in the future. Traveling is also very convenient and fast.