Our recent visit to the Holiday Inn Miami Beach Oceanfront was a mixed experience, with the location's convenience and affordability being its main draws. However, the saying "you get what you pay for" rang true in several aspects.
On the positive side, the housekeeping staff were commendable for their professionalism and consistency, ensuring our room was clean daily. Additionally, Dan, the tiki bar bartender, was a highlight with his exceptional service and friendliness.
Conversely, the hotel had several drawbacks. The front desk service lacked warmth and efficiency, failing to provide the welcoming a**osphere expected at a hotel's reception. Elevator access was limited, with only two available for all guests, resulting in long waits that inconvenienced our daily plans. The laundry facilities, while clean, required quarters without the hotel offering change, causing an additional hassle for those needing to use the machines. Moreover, the lobby was often crowded and noisy, primarily due to large tour groups, detracting from the overall ambiance and making it difficult to find a quiet space.
In summary, the Holiday Inn Miami Beach Oceanfront offers basic accommodations with a few notable positives like excellent housekeeping and a charming tiki bar. However, those seeking more than basic amenities may find it lacking.