Hotels near Asquith Reserve in Perth

I have stayed at the hotel over the past 15 years and it has gradually become a little run down here and there but the worst change is the service, nobody has a smile or greets you as a guest, your just another inconvenience for them. I stayed in a ”Deluxe” King room last week and the Bathroom was dirty and the Shower over Bath is a disgrace (see photo). I don't think I'll be staying again until some marked improvements have been made.

I booked 2 rooms through trip.com but was only given one room . After a long flight delay and arriving close to midnight , it was quite frustrating especially with my elderly parents waiting. The lady at check in tried her best to help but I still only managed to get a roller bed to share in that one room for the first night. The hotel and room is still grand. However there was no usb plug and the bathtub tap was leaking.

the best there is in Perth ! super clean, modern, word class dining, services and also Huuuuge ****** for those who wanna try their luck ‘ awesome place to be in, prices are pretty reasonable given the quality you get here

Had great and smooth experiences. The staffs are friendly, attentive, helpful, kind and polite! All my enquiries and concerns are addressed accordingly professionally and promptly. The room we get is clean and our view is pretty good. Overall very satisfied and will definitely return here again.

Great

I really don’t like writing bad reviews but this place just doesn’t deserve a great rating. The location is good and the rooms a big. I did get an upgrade to a suite, but everything is very dated. On my window, they had masking tape which I suspect was to avoid wind whistling through. That’s not a really great look though. Check in was a disaster. Admittedly it was Friday evening and there was a lot of people arriving for the weekend, but clearly they weren’t planning their staff needs properly and it was ridiculous. Not only that, but their EFTPOS machine was not working so you had to fill-in a paper sheet. I get technology goes down, but honestly that was just bad. To be fair I was not feeling well when I arrived, so the whole thing just seemed a lot worse than it probably was and the staff were actually quite nice, despite the fact that they were clueless. I had sent a message to the hotel prior to arriving with a couple of specific requests, which they did the absolute opposite of which just made me laugh. They weren’t a big deal, but it’s the little things that count, especially when you’re a diamond member of their loyalty program. I think the place just needs a freshen up and the staff need to get plugged in. I wasn’t actually going to even write a review, but what pushed me over the edge was when I turned on the shower and watched a whole pile of hair swirling around in the bottom of the shower stall.

The location of the room was great -ground. Plenty of available parking spots. I left early in the morning and discovered the gate into parking area was locked so you exist through the reception area which was good security for guests and the safety of your car.The guy at reception was pleasant and helpful. The room was clean and simple but caters for a travellers needs. You receive what you pay for & not everyone can afford over $100 a night & stay elsewhere.The water pressure in the shower was very good with hot water. But unfortunately the mattress was hard to sleep on and the pillows were like bricks. Take your own pillows!

We were very pleasantly surprised by Aloft Hotel Perth. We had an eighteenth floor twin bedded room which was spacious and had a great view of the Swan River. The room included a lounge along the window, a huge TV, and a large bathroom/dressing area that was both luxurious and functional. The room also included a fridge that was empty so you could add your own things or purchase them downstairs. We had breakfast included which was a more than adequate buffet breakfast, with everything cooked nicely and also kept healthily and safely (e.g., covered, in a fridge). Being a Marriott Bonvoy member I requested some additional items in the room (extra pillows, toothbrushes) and they were all there. The staff were very friendly and helpful. There is a sushi restaurant next door which was where we had dinner (as we prefer Asian foods). It was packed solid with a half hour wait so be aware of that, get there early and put your name on this waiting list. The food there was OK, nothing stellar but quite edible.

This is my 4th stay in last 12 mths. I like how central it is being in East Perth. Rooms are spacious with clean bathrooms & kitchenette area with microwave. There’s a good IGA 5 mins away. There is good secure onsite parking.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.