Intercontinental Hotel & Resorts Properties in Shanghai

My family came to Shanghai for a trip, and we looked at many hotels. Hotel prices in Shanghai have gone up quite a bit during the summer vacation, but this hotel's price-performance ratio is still quite good. InterContinental quality is always guaranteed. It's located right by the Huangpu River; just go downstairs, turn right, and cross the street, and you're on the riverside promenade. It's about a ten-minute drive to the 'Three Piece Suit' (Lujiazui skyscrapers), the Science and Technology Museum, and the East Pavilion of the Shanghai Museum, which is very convenient. We were upgraded to a river view room on the 30th floor. As soon as we entered, we saw the cleaning staff cleaning the glass curtain wall from the outside – they work so hard in the scorching summer heat. The breakfast was good, with a variety of Chinese and Western dishes, and the gym facilities were comprehensive. Overall, it was great, and we'll definitely come again.

Fantastic stay in this hotel with spectacular view! The unique cliff view is definitely worth every penny! We have chosen a room with direct view to the waterfall. As our stay was on a Friday, the waterfall was not available which is bit to our disappointment. But waking up this morning (Sat), the waterfall is on. So nice! And so lucky we can catch the chance to take some more photos! At night, there is a lighting show in the open cliff area. So we taken our dinner out the balcony to enjoy the light show. Nice activity at night! The service of this hotel tops all experiences with hotels. When I checked in, the staff asked if can add my WeChat account for instant customer service purposes. Then I received tips for the nearby travel spots, dining assistance, caring services such as asking me if needs to take my food delivery up to the room for me and asking if I need another taller pillow etc. The complementary fruit platter and dessert and some freebie at time of checkout are indeed a bonus surprise.

I had a wonderful stay! I was lucky enough to be upgraded to a better room for free, and they even prepared a lovely little cake as a surprise. The upgraded room was much more spacious and comfortable. The cake was delicious too – fine texture and not too sweet; you could really feel the hotel's thoughtful touch. Throughout my stay, both the front desk and guest services team were incredibly warm, professional, and attentive, with quick responses to everything. Thanks to the hotel for this unexpected surprise. I'll definitely choose to stay here again next time I'm in Shanghai!

I recently stayed at the Ruijin Intercontinental, a rare gem in the heart of Shanghai with over 50,000 square meters of garden greenery. The location is fantastic, right at the intersection of Ruijin Road, Maoming Road, and Fuxing Middle Road, making it very convenient for getting around. It's close to Huaihai Road, Xintiandi, and the former French Concession. The hotel boasts two century-old brick-and-wood heritage buildings, plus a nearly century-old Japanese-style building that now houses a Cantonese restaurant. There's also an ancient well, as seen in the last photo. The historical building tour within the hotel is highly recommended; it takes about half an hour and introduces these three historic structures. You can inquire at the front desk about timings – apparently, it's daily mornings during summer and only on holidays otherwise. The room decor is quite vintage and very comfortable, though the bathroom isn't a wet/dry separation type. The executive lounge's afternoon tea was excellent 👍, but dinner was just so-so. Why do they dim the lights so much during dinner, though? 🤔 Breakfast was extensive and even included ice cream. The hotel service was good.

Our stay was incredibly pleasant, and I have to give a special shout-out to Jessica at the front desk! She was warm and attentive, handled the check-in process efficiently, and patiently answered all our questions about the room type and surrounding amenities. Her demeanor was gentle and professional, and her service throughout was meticulous and thoughtful. Any requests we had were met promptly, making us feel welcomed and comfortable from the moment we arrived. Her professional service significantly enhanced our overall stay. Many thanks to Jessica for her dedicated effort; I'll definitely be recommending this place to my friends.

Fantastic! They even upgraded my daughter and me to a suite for free and provided a complimentary breakfast for my child. The service was absolutely impeccable. It's a shame we were pressed for time this trip; my daughter wants to try the pool next time, so we'll definitely be back!

Dishui Lake is truly a wonderful place, so I planned a mini-vacation for my family and chose the InterContinental Shanghai Dishui Lake Hotel. The hotel's architecture is very unique and it's located right by Dishui Lake. The automatic sliding doors at the entrance give a sense of ceremony, and the lobby is absolutely beautiful. Check-in was also very quick. This time, we stayed in a deluxe balcony lake view twin room, and the scenery was stunning. We could see the beautiful views of Dishui Lake and also the hotel's infinity pool. The balcony was huge, big enough to fit a set of table and chairs. The room also had a small lounge area, and each bed was 1.35 meters wide, perfectly comfortable for two people. The outdoor infinity pool at the hotel wasn't very deep, making it great for kids, and it was also perfect for taking photos. The outdoor pool was open until 6 PM, and the indoor one until 10 PM. A quick heads-up: you need to wear a swimming cap for both the indoor and outdoor pools. After swimming, we returned to our room and found a complimentary bowl of tremella soup by the bedside – such a thoughtful little surprise! We were so happy. The breakfast buffet the next day was also very rich, and the environment was excellent. We went early, so it wasn't too crowded and quite peaceful. InterContinental members even received complimentary crab roe soup dumplings, which were absolutely delicious! The kids went to the children's playground. It wasn't large, but it was very clean and not crowded. The activities were more suitable for younger children, but my child still had a great time. The hotel is very photogenic; the lobby is beautiful, the pool is beautiful, and the outdoor rock garden is also great for photos. Our whole family, young and old, had an incredibly fun time.