Spa Hotels in Berlin

The room was spacious and new, and the location was super convenient. The staff were friendly, and the food was decent too. I was here for an academic conference, and the organization was very thoughtful. Highly recommended!

The hotel was beautifully decorated and in a great location. We stayed there for 3 nights over New Year's Eve. It must be even more beautiful in the summer. The staff are always available and address any issues promptly. It's also really cool that each elevator plays different music. I would recommend it to everyone.

The location is quite convenient, and the room is quiet and a good size. The facilities are what you'd expect, considering it's not a new hotel. The shower was a bit tricky to operate. Breakfast was reasonably varied, typical German breakfast. There's a bus stop and a Vietnamese restaurant within walking distance, and Potsdam Plaza is also very close.

Lovely hotel with fruit, water and a few sweet treats always available. The bed and shower were comfortable and the room was spacious. There was a lovely coffee machine in the room, but I would just suggest having a spoon to help stir the coffee.

We stayed at NH Collection Berlin Mitte for two nights over the weekend. Overall, it’s a great value for a short trip. The location is excellent and the staff at reception were very friendly and helpful. The room had everything we needed (comfortable bed, great bathroom, TV). The best part was the sauna included in the price — perfect after cold winter walks, and it’s open until 10 pm. Two small downsides: we felt a slight draft from the balcony window (winter stay), and there was a faint “old” smell in the room. Not a big issue, but worth mentioning. We didn’t try breakfast, so can’t comment on food.

Let's start with the positives: The location is excellent, right next to the U2 subway station and very close to the U6. If you have the Berlin WelcomeCard, getting around by subway and bus is super convenient and saves you a lot of walking. There's a Rewe supermarket across the street with a great selection of food, and their salad bar and hot food counter are both excellent. Now for the negatives: The staff were arrogant and rude. I waited in line to check in for almost 20 minutes when a white man just walked up and stood next to the queue, not bothering to line up. After the person in front of me finished, I walked up to the front desk with him. He said the balding male staff member at the desk had called him over. I told the male receptionist that everyone was queuing and should be served in order, but he insisted he had called that specific white man. At this point, another front desk was free, so I didn't argue and moved to that one. This is where it got even more interesting. When I tried to pay the deposit in cash, the female receptionist said they don't accept cash. Isn't it illegal in any country to refuse legal tender? And who says everyone has a credit card? I didn't want any trouble, so I pulled out my credit card, but for some reason, it wouldn't go through. Finally, this female receptionist said her colleague could accept cash, and indeed, the colleague came over and took the money. But if I hadn't asked, they wouldn't have even given me a receipt. For a hotel costing over 2,000 euros a night, they don't provide bottled water unless you're a Hilton Silver member or higher. The coffee is also terrible instant coffee, the worst among the four hotels I stayed at on this Europe trip. The facilities are old but reasonably well-maintained. In short, besides the location, there are no redeeming qualities.

Despite the great location, I cannot recommend this hotel. It falls far short of InterContinental’s five-star standards. My room was poorly maintained, with uncomfortable, gritty bedding and lackluster housekeeping that failed to clean basic items like a used tea cup or tidy the room while I was out. It felt more like a two-star establishment than a luxury hotel. I am extremely disappointed with the service and strongly urge management to take immediate action.

Well located , easy to access via local transport, bus stop is 2 min from here and S Bahn is 6 min walk. I had a pleasant stay here. People come here for conferences and all. The locality has easy access to supermarket like Aldi and good selection of food and amenities. I didn't have their amenities including breakfast but it appeared scrumptious. The main hall has ample space to relax and a screen was fitted as well especially for watching football world cup. Outside there is estrel theatre where you can book for outdoor performances.

The place is right in the middle of Alexanderplatz, so you can’t get more central than that. The hotel itself has seen better days and the parking feels like solving a puzzle in expert mode. On the bright side, the staff are super friendly and the rooms do the job. Only downside, the bathroom air conditioning sounded like it was trying to start a rock band.

Dissappointing... We come here for more than six years, and it goes seamlessly down. In the evening is the sauna neglected, nobody comes to replenish towels and water cups, not to mention that ”renovation” meant the removal of the fridge, which used to offer free soft drinks and bottled water after the saune. Just two sorts of tea (if you can sustain that four kind of black tea means four sorts of tea...). Nobody controls the sauna temperature anymore, one day it was crispy hot, last time one could fall asleep inside... The rooms cannot be heated, just cooled. If you try to turn air condition off, you can´t, and they need the approval of the building´s owner to change the set temperature for the entire hotel. Last time they offered us a heater, now we had to change room for extra charge. All staff seemed overwhelmed with the complaints, except for apologies there is nothing to get in exchange for the wasted time and money... Room keys don´t always work in the elevator or on the floor. Extra coding for the sauna works every now and then. Staff overwhelmed, room orders come very late or not at all. No coffee sets whatsoever.