4-Star Hotels in Cancun

The hotel was fantastic. We got a free upgrade to a family suite room which was really nice! We only spent 2 days there but I thought everything was good. The hotel seems like it’s been there quite a while and it’s not particularly modern, but they maintain it really well. For that area the price and quality it’s definitely worth a stay!

i booked last night (recommended by Chat GBT!) and had a great sleep. The bed was comfortable and had the best pillow on my trip of 5 days so far. Nice blind blocks out light. Had some trouble with the espresso machine (nice touch), but it was promptly changed. it’s ideally located at La Isla shopping mall. The rooftop bar was really buzzing till 11 pm, so you might not want to book the fifth floor. I was on the 4th and it was perfect. i swam this a.m.—both the pool and jacuzzi were delightfully warm. Caught up with Emily in Paris on Netflix! I’d stay again in a minute. in fact, i may go back this trip. i also found Trip.com had the very best price for this hotel: $165.

We absolutely loved this hotel. It is now our go to Cancun hotel every time we visit. From the moment we arrived we were given the warmest welcome. The location was perfect for us, just two minutes from the water. The beds are unbelievably comfortable and we loved having fresh water, towels and daily cleaning, plus fresh beach towels every day. It is so worth the money. Alejandro who welcomed us in the lobby was an absolute sweetheart, as were all of the staff. Truly a wonderful stay.

I love the hotel. The staff are super friendly and helpful and the food in the Italian restaurant is awesome! Great location next to the beach. Although there are not many activities in the hotel, it is quite, cozy compare to the busy area.

This hotel is located on a barrier island chain off Cancun, with a lagoon on one side and the Gulf of Mexico on the other, boasting stunning blue waters at a pleasant temperature. The food at the hotel was excellent; we booked an all-inclusive package, and the cuisine was varied, offering buffet, à la carte, and room service options. The hotel also has many complimentary activities, and we participated in the boating program...

The hotel was decent, and the staff were very friendly. Our stay was fine every day, except for the last day when we were told that our meals weren't included, despite having paid for them. The receptionist insisted they weren't. They ask for a lot of tips, but that's optional – you can tip if you want, or not if you don't. It's true that at first the service is excellent, but as the days go by, if you don't tip, you tend to receive less attention. Our room safe stopped working because its battery died, but they fixed it quickly, and we were able to retrieve our belongings.

This is my third time visiting Cancun! The location is great, and the front desk staff are friendly. The food selection isn't huge, but they have all the essentials. Last night's dinner buffet and today's breakfast were good; the fried rice and beef tacos were particularly delicious! My room had a view of both the club zone and the ocean. There was loud music playing until early morning, but since I like music, it wasn't a big problem for me. However, if you're an early sleeper, I'd recommend avoiding rooms in that specific area.

The hotel is in a great location. The beach downstairs may be the best in Cancun, with fine sand and clear water. It is a 10-minute walk from the port, and it is convenient to go to Isla Mujeres. The food here is also good, with stewed pork and stewed chicken, rice, and the drinks in the bar are delicious. Sometimes there are performances at night. The front desk service attitude is quite good, especially the male front desk in a dark blue short-sleeved shirt and glasses, who has a very good attitude. Overall, it is very good and suitable for vacation. Ordinary rooms can see a little sea at the edge. If you need a sea view, it is recommended to have a sea view room. Seaside hotels are more humid, but the sea is indeed beautiful.

Complete and clean facilities, first-class service and super staff, I will return again, thank you very much for all your service.