Hilton Tulum Riviera Maya All-Inclusive Resort
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Hilton Tulum Riviera Maya All-Inclusive Resort
#13 of Premium Hotels in Tulum
Carretera Cancun Tulum 307, Tulum, Quintana Roo, 77774, Mexico
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When you stay at Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, you'll be on the beach, within a 15-minute drive of Xel-Há Park and Akumal Beach. This luxury property is 14.5 mi (23.3 km) from Tulum Mayan Ruins and 18.4 mi (29.6 km) from Playa Paraiso.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 101 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSpaMassage RoomFitness RoomPrivate ParkingFreeBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Cozumel International Airport
(61.5 km)
Airport: Tulum International Airport
(65.3 km)
Landmarks: Playa Chemuyil
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
14
Family Room, 1 King Bed, Resort View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
11
Family Ocean View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
17
Club Suite, 1 King Bed, Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
9
2 Queen Room with Enclave Partial Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
17
King Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
8
Governor Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Connecting Room
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12
2 Queen Room with Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
6
Club King Room with Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
12
Nature View Two Queen Room
2 Queen bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Check Availability
21
King Suite with Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
9
Two Queen Room with Enclave Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
2
Room, 1 King Bed, Resort View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Coffee/Tea Pot
Telephone
In-room Wi-Fi
Check Availability
13
King Room with Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
16
King Room with Enclave Nature View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
10
Family Room with 2 Queen Beds-Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
17
Nature View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
3
Oceanfront Room with Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Telephone
In-room Wi-Fi
Check Availability
13
King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
9
Ground Floor Family Room-2 Qn Bd
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
11
King Room With Roll-in Shower-Mobility Accessible
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
10
Ground Floor Family Room - King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
12
GROUND FLOOR FAMILY SUITE - KING BED
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Presidential King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
17
Oceanfront Beach Access 2 Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
11
Family Suite, 1 King Bed, Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
10
Two Queen Room with Enclave Nature View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
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Guest Reviews(101)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guest User
May 7, 2024
The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 
Ashley
February 19, 2024
Great experience staying at this resort for a few days with some friends. Big resort but the continuous transportation made a big difference in getting around.
Vanessa Faye
February 18, 2024
Beautiful property. Very clean. The staff were great. The breakfast buffet was a favourite especially because of Israel who we asked to be seated with each morning. He always made us feel welcome and took fantastic care of us.
Only complaints were check in and getting items for our room that were missing. We arrived at 9am from an early flight and had to wait until 3 pm for a room. We expected to have to wait as it’s not the resorts fault that our flight was an early one, but many people who checked in after us got rooms before us and the young lady who checked us is was not accommodating or informative at all. Made us feel a quite unwelcome which wasn’t the best way to start the trip.
One of our rooms was missing a coffee machine and it took 2 days to finally get one after speaking to several different people. Finally a gentleman at the front desk had one sent up 5 minutes after speaking to him. Every other staff interaction was fantastic and overall we were happy with our stay.
Ronyelle
February 14, 2024
this property was amazing. buffets were amazing. specialty restaurants aren't the best, but it was a great resort
Zeelena B
February 14, 2024
Honestly Loved the resort! It’s very aesthetically pleasing and very zen! The staff did a great job with entertainment, activities and exceptional service. Please TRY all the food, if you’re a picky eater, be prepared. Overall, the trip was amazing, the hotel was amazing, the hotel room was beautiful. I had a wonderful time and I’m sure you will too.
Jaleah
February 13, 2024
The resort is amazing. Have a lot of nice amenities. But the staff is horrible. I had an issue with bugs in my room. Ants is one thing but when you start having roaches and big insects it’s an issue. Especially for the money you pay. I told the staff about the bug issue they didn’t seem to care or try to make it right. Other than that it’s a nice resort. Night lift and restaurants are good. Including breakfast in the morning.
Mozhdeh
February 13, 2024
We booked this resort back in October when it had better reviews and a higher rating. I decided to read the reviews a few days before our trip to boost the excitement but was shocked to read all the negative reviews. It obviously was too late to change the reservation and we stayed there last week. All I can say is that we had an amazing time there. Beautiful place and architecture. Good food, super nice staff and more importantly a clean facility.
chern
February 13, 2024
Staff was great not counting MGMT.
Food poor at best at all specialty restaurants. cold or way over cooked
Buffet was 50/50
Had ants/bed bugs? in my room, bites on my body.
They moved me to a further room and downgrade from my 1st room
MGMT said they would get back to me, still havent heard from them. 5 weeks later
PLEASE DO NOT STAY HERE
Elika
February 12, 2024
We stayed at the Hilton Tulum as a group of 13 people, including 5 kids, for a delightful 6-night stay. Our overall experience was fantastic, with well-equipped and beautiful facilities, including the property, rooms, and pools. The process of checking in and reserving our restaurants was exceptionally easy and smooth, taking us approximately 45 minutes in total.
The staff at the Hilton Tulum were incredibly welcoming and friendly. We particularly enjoyed the food and drinks, finding them to be a cut above what we've experienced at other all-inclusive resorts. The Kids Club and its staff were amazing, although we wished they accepted children under 4 years old, as we would have loved to enjoy the spa together. Nonetheless, our kids had a blast at the splash pad and water park, even though we opted not to use the kids' pool despite its warm water due to water clearity and cleaness.
If you're a beach and ocean enthusiast, it's worth noting that the Hilton Tulum has a rocky beach. Consider alternatives with sandy beaches for extensive ocean swimming. Alternatively, bring water shoes, as we experienced some cuts on our feet. The staff was quick to assist and clean the wounds, but precautions are advisable.
The night life and yoga classes were enjoyable, although the nightlife could be enhanced with more outdoor dance and DJ time or shows. I personally appreciated the sunrise salutation experience.
Overall, our stay at Hilton Tulum was memorable, and we would highly recomme
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2022
- Number of Rooms: 734
When you stay at Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, you'll be on the beach, within a 15-minute drive of Xel-Há Park and Akumal Beach. This luxury property is 14.5 mi (23.3 km) from Tulum Mayan Ruins and 18.4 mi (29.6 km) from Playa Paraiso.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Noriku, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 7 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 735 individually decorated guestrooms, featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Digital television is provided for your entertainment. Private bathrooms have hair dryers and children's robes.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Noriku, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 7 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 735 individually decorated guestrooms, featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Digital television is provided for your entertainment. Private bathrooms have hair dryers and children's robes.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Exclusive Beach Area
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Park
Water Slide
Kids' Club
24-Hour Front Desk
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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