"Good hotel and location. Having been asked which slot for breakfast, quite a few items were unavailable in that slot and weren't replenished such as bacon and fruit. Staff did offer something else when asked but there wasn't anything else we wanted."

"What an amazing experience visiting the Waterton Spa. The staff were extremely friendly and the rooms were very impressive for what we paid. I was not expecting a suite-like experience, and the ambience of the room was perfect. There were absolutely huge bathtubs, a writing desk, a television, a Henry VIII style bed, and room service ready to go. Sophie at the front desk was extremely friendly. She took care of all our needs and was professional, studious, and made sure everything was looked after for us. This visit was for a very special occasion, our anniversary, and she gave us a complimentary box of chocolates, which was a very thoughtful touch. The history of the Waterton Resort Spa is genuinely fascinating. The estate was once the home of Charles Waterton, a well-known naturalist and explorer. He travelled widely and returned to his estate with a deep respect for nature. He built a boundary wall around the grounds to protect wildlife and created what is recognised as the first ever nature reserve. The manor house itself is absolutely beautiful, full of character, and it is located on its own private island, which adds to the charm and atmosphere of the place. We stayed in the newly added section of the estate on the adjacent side, which was built in the same traditional style to match the manor house. The setting, the architecture, and the history of the grounds made the whole stay feel very special. The entire experience was absolutely amazing. For dinner, we ate in the spa section of the manor house, and Theo was brilliant in looking after our needs throughout the evening. Whether you are going for an anniversary or simply a weekend getaway, the spa, hot tubs, Jacuzzis, steam room, and sauna are all top notch. The staff are extremely friendly, the food is excellent, and the whole experience is well worth the money. I cannot recommend the place enough. The staff have been brilliant. Thank you so much, Sophie 💖🥰, for everything."

"Clean room and friendly staff :)"

"Really warm welcome from Angie and that continued throughout my 2 day stay. Bed was really comfy Internet was surprisingly quick for a hotel I was able to do all the work I needed to do. Great stay that’s local to plenty around Recommended"

"Was charged twice for the room and when trip.com contacted the hotel they weren’t helpful. After the issue was resolved by trip . com once i checked in there was no kind of apology which was disappointing as I’d been charged almost 200 pounds. Trip . Com however were very helpful and resolved my issue."

"Lovely location, good service from friendly staff and comfortable rooms"

"Excellent location and studio..clean towels and everything u need everyday if required..just no lift and 2 hot if windows shut and noisy if locals shouting at stupid o clock..plus u get homeless people sleeping outside thw main dr and people breaking into it."

"Welcomed by a great hotel desk person named Teressa. Friendly helpful and efficient. The information teressa had was brilliant. The reception area was tidy and well presented. The room was fab, overall my whole experience was top dollar."

"Very basic motel style accommodation, but clean enough and with recently refurbished bathroom. Location being on an industrial estate limits local eating options and the onsite restaurant is pretty basic. Get what you pay for and I’ve stayed in worse for more money"