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Explore Guest Reviews of Hotels in Washington D.C.

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AC Hotel Washington DC Capitol Hill Navy Yard
4.2/5106 Reviews
Navy Yard
A HUGE disappointment awaits for unsuspecting travelers. I booked a stay in trendy Navy Yard because I like to try new areas. Was in DC for 2 nights to pitch a design project. I had paid for an upgraded room category so I’d have a terrace and a view of the Capitol. I used the Bonvoy app to make sure I had extra towels and pillows upon arrival. I arrived in DC and went immediately to my meetings and then to dinner with clients so didn’t arrive at the property until 830PM on Friday night. I knew the property had a rooftop bar so I asked at the reception desk to not be put on the floor beneath the bar and Robin said my room wasn’t. I was assigned room 431 - which was spacious and clean. However: the electronic blackout drapes and one of three of the black out shades were off the track so light flooded in, the sheer shades on one window were hanging and on another window not functioning at all. Bright blue light from the glass front mini fridge made the room glow (covered with a towel), a glowing green light from a power cord did the same (unplugged) and the toilet paper holder hanging off the wall. 4 hangers in an open closet- I had clothes for a black tie event and 2 outfits to hang and couldn’t. BUT - the absolute worse was the fact that ALL NORTH FACING ROOMS in the hotel face I-395 expressway!! An 8 lane road with 55MPH limits! The 4th floor literally the same level as the highway! The terrace unusable as it was covered in exhaust soot and the roar that of traffic overwhelmed. I put in earplugs and literally slept with a pillow on my head! I was up at 5AM when the traffic started the next AM. I called the front desk and told them I’d need to change rooms and the 5AM manager said to contact the desk again at 9A when housekeeping arrived. I went down at 9A and spoke to Robin again (she was very nice and def tried to help)- I told her I was going out for a run and if I could change rooms on return that would be great. When I returned to the hotel I was told my room category would have to be downgraded- no Capitol view or terrace - and that the room would be on a lower floor - BUT IT WAS STILL FACING THE HIGHWAY! I went back to my room and just decided to leave it alone rather than ruin my busy day. The front desk manager was at the desk when I had both conversations with Robin and she made no offer of anything as an apology- no comp breakfast, no comp drink coupons at the rooftop bar, no Bonvoy points - nothing. A simple feature would have def made me at least feel acknowledged. My 2 night stay in the upgraded room category was $971.66- so almost $1000 for two horrible nights of no sleep. This hotel was a HUGE disappointment and an embarrassment to the Marriott brand.
Hotel Arboretum
3.8/56 Reviews
Northeast
I came to the Holiday Inn Express with two of my friends and the assistant manager Ibrahim was very helpful when we had some trouble checking in and he was very helpful throughout the process of helping us. Very professional and my friend and I will definitely come back to this hotel because of him.
Days Inn by Wyndham Washington DC/Gateway
2.7/533 Reviews
Northeast
I’ve stayed here a lot recently. Nothing is as good as my first time there. Last time the room had spider webs it was disappointing. The most recent my reservation was for one night. There was a lot of loud activity at intervals during the night When I finally got to sleep … EARLY AM some child called my room 3 times the last time she said that I was making too much noise tgenight before when asked for her Mother or an adult she hang up. Later that evening I found out I needed to stay another night. OMG !! Loud noise all night long KIDS sounded like they were running the olympics called the desk they said they would send security. The still kept up the nose and running. Finally got to sleep 7-730 I thought they were doing construction. Unbelievable. The Hotel has three sections I hope the next stay won’t be in two or three
Fairfield Inn & Suites Washington, DC/New York Avenue
4.1/585 Reviews
Northeast
We were welcomed by a friendly Front Desk Receptionist. There is no valet as described but it’s self park for $30 a day. No mobile key available at this hotel. No key drop box availble for those who checked out in the app. The hallway was as hot as being outside. Our room was clean buy AC was not consistent in keeping the room cool. Phone in the room was defective. Front Desk could barely hear you. We had to request additional bathroom stuff using the app. I requested for facial tissue since the one left there had a single tissue in it but we never got it. Complimentary breakfast is freshly made and the dining staff was accommodating. Check out was easy thru the app. The staff were all friendly and accommodating. Affordable hotel if you’re in DC and don’t want to be at the Capitol area.
Kellogg Conference Hotel Capitol Hill at Gallaudet University
4.2/5114 Reviews
Ivy City / Gallaudet
The concierge was very helpful and gave good advice about where to get food. Didn't use any facilities, I thought the breakfast was complimentary and when I got down there in the morning I found out that was false. I thought the prices were a little steep for breakfast so I passed on that. Overall had a good time though.
Courtyard Washington, DC/U.S. Capitol
4/5106 Reviews
NoMa / Sirsum Corda
The hotel is located a little distance from the city centre and there is a metro station nearby. There are supermarkets within 10 minutes walk and there are not many restaurants. The extra bed is folded, the bed is very soft and it is rare to have a night. The room is small and has a microwave and coffee machine. A deposit is required for hotel stays.

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