Best Hotels in West Drayton

We were checked in by Ali late last night & he met us again this morning & brought our bags downstairs. Our room was 204 which was a twin room, we had a powerful hot shower in the morning which is just what we needed before our flight. The room was clean, bathroom could do with a bit of superficial patchwork but for £100 last minute booking so close to Heathrow this was definitely the best deal we could find. Ali was very helpful & friendly & rang a taxi for us in the morning. Would stay here again before catching our flights.

I needed somewhere to stay for work at short notice. Came across Oakwood b&b, great location and great price. I realised check in was limited hours which id just miss - gave the b&b a call. Very kind gent took my details and let me know how to get in after hours. Very beautiful building and a very convenient spot to west Drayton station. I’m often in the area for work / airports and am sad I’ve never come across Oakwood before. Rooms are very comfortable, clean and pretty. I don’t drink hot drinks but note tea making facilities available. I appreciate the kindness of this hotel with my arrival time, and think the price is fantastic for the quality. I will certainly stay again. Supporting small businesses is important. Thank you for my stay x

Good hotel needs the hot water sorting out at times an tv signal other then that perfect

We arrived and parking was good and nearby. As a disabled blue badge holder, there was a good amount of disabled bays and it was free when I presented my blue badge at reception. Check in was quick and efficient. Only one of the two lifts was working, but the hotel didn’t seem too busy so this wasn’t a problem. We had a room for 2 adults and a child, so a double bed and a bunk bed. The room was small, but we only needed it to sleep and so it wasn’t a problem. The cleanliness of the room wasn’t good. The floor was so filthy, that we just threw our socks away because of how black they were. The mattress on the single bunk bed was absolutely disgusting. I have attached photos. The sheet was just a piece of material folded in half, and wasn’t tucked in or anything which is how we noticed the dirty mattress. It was late when we noticed it, so I sent photos and an email to reception, who immediately offered us breakfast free of charge. We declined the breakfast as we already had reservations elsewhere, and we saw that breakfast was very poor with little on offer. The manager then replied and refunded our stay and cleaned the room. The management/reception team were lovely and sorted things swiftly. We would stay again and have stayed in many Ibis hotels, but I will be checking the cleanliness of them closely in future.

It was a good hotel with all the amenities in the hotel. The size of the rooms are pretty small but okay for an individual. best part about the hotel was the location, it is very close to Airport ( you can just hop on the london bus ).

It is a nice property. I think in summer it would be especially nice. I arrived and left in dark hours. Room was nice . Bedding and amenities were good. Tea and coffee in room. Hair dryer fan and ironing board in cupboard. The breakfast was very good. Cereal, juice, tea and coffee , fresh fruit and cooked breakfast. Only one thing which was a let down was cleanniness in communal areas. Especially in restaurant , carpet with bits on it and floor that looks in need of mopping was a put off. It is a simple fix . I would stay again.

When I got to the reception everything was quick and fast. Staff are very polite. Went to the room was a bit smaller than I expected but unfortunately no water bottles provided which was very unusual. The toilet was fairly clean was a small piece of garbage on the sink but no issue. The restaurants was top service they managed to let me in after 10:00 and I really appreciate it as I was very hungry. Lovely staff and food was 10/10 big portions.

I stayed here a couple of times but the last time was the last! I booked in and paid in advance then on the day, I checked in and offered my photo ID as I had done previously and it had been accepted before, however on this occasion I was refused check-in as they had now decided only a passport would be acceptable which I didn’t have. The unhelpful staff and then the manager offered no solution and just shrugged and said “nothing we can do”. It should again be noted that my photo ID was acceptable before but not now – it should also be noted that the confirmation email only requested “photo ID” which I provided. No specific ID was asked for. So it seems this hotel makes up the terms and condition s as they go and seemingly change them when they feel like it! The room had been paid for so there was no chance of my running off without paying. After some time I finally resolved this by my husband racing home and emailing a copy of the passport which was grudgingly accepted otherwise my I was looking at nowhere to stay after an early, start at 4 a.m., a very long day then finally the hopeless staff at this place refusing entry to a customer who had paid way in advance causing a lot of stress! The receptionist told me they needed the passport to verify the address – however my address is not in the passport so this is a bit confusing. The manager confirmed this as well as confirming no entry and no help. This is really terrible service as they could have easily verified the address with other documents I had but this was not accepted – my ID clearly showed me as senior management at a local large organisation but the staff were unhelpful and seemed totally disinterested that I would have nowhere to stay – this part of London gets booked quickly hence my booking way in advance so the likelihood of getting a room somewhere else was very remote. It would have been simple to verify me but the staff were more interested in being difficult. So my feeling is the staff had maybe screwed up with another customer and had decided to ad hoc changes to the terms leaving me almost stranded. It could also have been a method of releasing a room for someone else – maybe a friend of the hotel. Who knows but I would be very careful using this place as they seem to have some very dubious and “flexible” terms for staying here and you may get caught out. I will never book here again and as a vice president of a large global organisation that hosts many international clients, I would certainly not recommend this place. It's short sighted of this hotel to be so unhelpful as they will have lost business but their lack of help displays a clear lack of interest in the customer. Please book here if you are happy to risk sleeping on the park bench instead of a hotel room! No doubt the hotel will quote they have to have the passport but given it was not required a few weeks before and is not requested on the booking confirmation then decide for yourself. There was a

We booked this hotel as we were attending a concert at Wembley. Hotel was reasonably priced as most were overpriced due to the concert being on. We arrived at 1pm 1hr before checking in as I had read that there ain’t many parking spaces available and as we were driving ideally a parking space would be perfect. Hotel was easy to find using the sat nav, when we arrived I parked outside the front of hotel all spaces were taken out the front but luckily they had a space available in the gated carpark. This is quiet small so we were lucky to have got one. We were also allowed to check in 1hr early as a room was ready. The hotel receptionist was friendly and very helpful, check in was easy and quick he asked if we were attending the concert at Wembley and gave us the quickest and best route to get there using public transport. In the end we ended up getting an Uber for £10 direct and was only about 15 min journey. If you prefer you can get a bus outside to the tube station or walk roughly 10 mins to nearest tube station. We found our hotel room to be clean and tidy and had adequate space. The room was a little out dated decorative but has all amenities we needed. As it was a warm day they had a fan provided. To return from Wembley we walked away from Wembley and got an for £13 as public transport was a nightmare which was to be expected. We would definitely use this hotel again as like I said staff were lovely and friendly and location was good for what we needed.

Place was clean. Hopefully they can have toilets and wash room for every floor. But staff are helpful and accommodating. Location is easy to locate just that it’s a busy one and can’t really help to be noisy