Best Hotels in West Malling

This is an excellent hotel, with good facilities, lovely central courtyard, plenty of free parking, and very friendly staff. With Chatham and the Dockyard nearby, the location is excellent. Not certain which category to put this hotel in! It's not luxury but better than budget. The rooms are a little dated and the TVs need upgrading. The shower, again, a little dated. We booked a room for three as our adult son has learning disabilities. He was delighted to find he had a separate bedroom with his own, small TV. The rooms were clean, the hotel tidy, and a very good breakfast was included in the price. Overall, good value for money.

With a stay at No.64 at the Joiners in West Malling, you'll be within a 5-minute drive of St. Leonard's Tower and West Malling Golf Club. This upscale hotel is 10.5 mi (16.9 km) from Brands Hatch Circuit and 13.6 mi (21.9 km) from Leeds Castle.Make use of convenient amenities, which include complimentary wireless internet access and wedding services.At No.64 at the Joiners, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.Featured amenities include a computer station and luggage storage.Make yourself at home in one of the 4 guestrooms.

Having not stayed here for many decades now I was hoping for better. It didn’t start well at reception when asking about the offer of papers in a “privilege” room I was told .. “yeah but you gottta pay for them”! An hour or so later I found the booking confirmation which clearly said papers included with a privilege room. A second visit to reception produced a comment along the lines of “I don’t know anything about that” accompanied by a shrug of the shoulders. Not a good start. I was also surprised that there was no hotel services book in room therefore no info on health club, meal times, operation of coffee machine etc. Even the very basic hotels usually have these. A question on this produced the same line of not knowing anything about it! The room wasn’t anywhere near the standard suggested and was extremely tired and not particularly clean with dusty areas all over. Windows were old fashioned aluminium which meant they needed to be closed due to the A20 nearby. This meant they were dripping with condensation in the morning! One of the bedside light switches was broken and was fixed after reporting, unlike the toilet roll holder that was also broken buy never got fixed! The duvet supplied was far too warm for summer and I have no idea why the bed was so massive but it was quite comfortable. The bathroom was adequate, no more. All in all, I think that Premier Inn rooms are much better and an awful lot cheaper! On the good side... The young guy in bar was very helpful on many things, perhaps he should have been on reception? The restaurant food was good in the evening, breakfast simply OK. I just wish those waiting on wouldn't keep calling everyone 'guys'. Because the bar/lounge and restaurant were essentially the same room, the television on at one end does nothing for the restaurant guests apart from annoy them! But the Health club and were pool fine!

Wonderful 3 night stay with my grandson. We were visiting family. Even though it was over the new year celebrations, we had a good night's sleep and enjoyed the pool. Lovely friendly staff, which was very welcoming. Even my 6 Yr old grandson commented how nice the hotel was. Sally in the restaurant at breakfast was very welcoming, especially. Reception was very helpful too, even when popping a missing towel, etc, up to our room personally.

I requested double bed and it was confirmed by hotel but when reached hotel still end up getting two single beds instead of a double bed

Had a good night sleep and dinner. Next day nice buffet breakfast. Unlimited coffee and juice. Hotel is near many shops and has central location. The room was clean and quiet (5th floor). Friendly and welcoming staff. I travelled solo for the first time, felt safe and looked after.

This hotel was perfect for my trip to see family in Rochester. Very clean, comfortable, and close to strood train station. The breakfast was good and the staff very friendly. Will definitely stay again!

There was no hot water on arrival, been given a room with disabled shower and with a door linking to another room . After complaining it was changed but the hustle was inconvenient. Wouldn’t book there again. Not what we expected

This is the only hotel I will stay in when I am in the area. Excellent staff, clean and very comfortable. It is directly opposite the services so you can literally walk out of the door and into the door of the services. The rooms are very cozy and clean.

I had the pleasure of staying at this hotel and I must say it was an excellent experience throughout. Clean spacious room with an incredibly comfortable bed which enabled us to have a great nights sleep. We ate in the bar lovely meal made all the better by the excellent service we received from Tom, he was attentive, friendly and made us feel really welcome. Would definitely recommend and will be returning.