Howard Johnson Neodalle Resort Zhangjiajie

Upon arrival, the doorman was very enthusiastic and helped with our luggage. We were also upgraded to an executive room during check-in. Since we were traveling with seniors and children, they thoughtfully arranged two rooms directly opposite each other. The rooms were spacious and comfortable. The executive room had a small desk perfect for working, and a small balcony. There were shows nearby, as well as a commercial street with plenty of dining options. We were even lucky enough to catch a drone show at night. We had three nights of accommodation in Zhangjiajie, and I'm so glad we chose this hotel for all three days. Our itinerary for tomorrow hasn't started yet, but I hear it's very close to the East Gate of Zhangjiajie National Forest Park, within walking distance! I've already recommended this hotel to friends coming for the National Day holiday. The scenery around the hotel is also incredible!

This five-star hotel is quite good. The service is meticulous, the lobby is spacious and bright, and the breakfast spread is extensive, with many international guests. The room itself is very spacious, clean, and hygienic, and even has a small balcony, which was lovely.

The hotel was very comfortable and even had a swimming pool. However, after hiking every day, I had no time or energy to enjoy it. The breakfast was also excellent, and the executive breakfast restaurant wasn't crowded. Zhangjiajie is beautiful, but unfortunately, it rained and was very foggy, so I couldn't see much. However, the food at the hotel's dinner and lunch Chinese restaurant was just average. They even charged a service fee, and then there was a tax fee too. I paid, but the system refunded me and told me to go back to the restaurant to settle the bill. Speechless!

Overall, the hotel is quite good, though the facilities are a bit old. The breakfast is relatively rich among Zhangjiajie hotels. This time I didn't give a five-star rating due to their recreation department. It cost 198 per person, and the masseuses are external partners. They kept mentioning that foreign guests give tips. Then, they just brought a basin with a small amount of lukewarm water, barely covering my insteps, and nothing else. No fruit platter, not even a glass of water. The massage technique was quite mediocre, and they recommended I use their essential oils, charging an extra few tens of yuan per person. So, for over 200 yuan per person, all I got was a foot soak. I recommend going elsewhere for a massage; this place is not recommended. This was my worst massage experience ever.

The room was very spacious and clean, and the facilities were well-maintained. The separate walk-in closet and two bathrooms were very convenient for a family stay. Although the service wasn't butler-style, the guest service center responded quickly after a phone call. On the day of check-out, they kindly allowed us to extend our check-out time until 2:40 PM due to our return flight schedule, which was very thoughtful. I suggest adding screens to the room windows so guests can open them to sleep, enjoy the fresh air and the beautiful view outside, without worrying about mosquitoes.

I originally booked a deluxe twin room for two nights, but when I arrived, the customer service upgraded me to a luxury twin room, which was bigger and even had a bathtub. The front desk staff were all very nice. The hotel bed was also very comfortable to sleep in, and there were plenty of breakfast options. Overall, it was great, and I'll choose it again next time I visit.

The room was spacious and comfortable. The staff kindly upgraded our room for free when they saw we had a child. The breakfast was also very good. I highly recommend staying here. It's very close to Dongmen, and there are many dining options nearby.

The hotel is very close to the Forest Park, the room was comfortable, and the surroundings were excellent. The facilities were high-end, and my kids especially loved the hotel's swimming pool. Breakfast was also abundant. It was a pleasant stay.

The beautiful scenery of the forest park unfolds like a scroll painting. The rooms are spacious, and room service is quick. Dany and Sera at the front desk were warm and attentive. A minor drawback is that the room decor is a bit dated. When I went to swim at 9 AM, the pool wasn't open, and the cleanliness of the swimming pool needs improvement – it had an unpleasant odor.