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"A clean and spacious hotel located in the CBD. It's footsteps away from Skycity and within walking distance to Queen St and many restaurants, bars and conscience stores. The room was quite big with a comfortable bed and choices to pick different types of pillows. There was also in-room ironing board and the Wifi signals were strong. Would have been even better if there were better views of the city. Staff were professional and attentive, especially during late nights - as sometimes the access cards didn't allow you into the hotel, and you needed to use the intercom. Highly recommend and will be back in the future."

"One of the most satisfying hotels I've stayed at recently. It opened during the pandemic, and I finally got to experience it. The blend of old and new design is just right, and the location is absolutely perfect. The service and amenities are also comprehensive and thoughtful."

"No air conditioning and no warning there is none. Sweltering hot room. The parking signage is contradictory as staff can have family members park in front to visit city. Sign clearly states under no exception is cars to be left parking in front. That is quite rude. A guest checking out is stopping just to give key card over and check out. A staff members family parks behind and walks down road. Making guest stuck to move out and leave. The sign is law yet staff are allowed to circumvent this and guest was made to wait for over an hour for car user to return from city before travelling to next hotel down country. I witnessed it all and the guest was visiting from overseas with a hired van! When a sign is put up then that is policy! Bending the policy like the staff here is showing disregard for taking care of client unless they are family? Must inform people of no air conditioning before they book as it is very misleading!!! Mysteriously the air conditioning works in the entrance where staff are. Just not in almost all the rooms. Hardly any sleep when room way too hot. Outside on one of their pillars has the sign stating about parking out front. Yet staff are allowed to let their families park however long they want out the front. Stayed here 3 year before and the spa bath dirty. Key card not work so was treated like I was stupid and staff member find out the key card not work and had to go back down stairs to cut me new one. I had my aunty with me when booking and it included breakfast and parking with which I was denied at hotel and told that was not inclusive in the booking. At least that first time the room had air conditioning..."

"Small room but it had everything. Sink, microwave, wine glasses etc; It really was like studio apartment. Bathroom was clean and functioning. Walking distance to Skyline. Friendly staff."

"The location is fantastic! Check-in and check-out were a breeze since everything was automated. The building has an artistic vibe and was cleaner than I expected. Great value for money, I think! Just a heads-up: there are two keys, one for your room and one for common areas, so you'll need to carry both with you!!"

"We stayed for 4 nights and were upgraded to a room on the 11th floor with a view of the Sky Tower, which was absolutely beautiful. Valet parking was available for $60 per night. Breakfast was average with limited options and not great value for money. The hotel's location is excellent, right in the city center. The front desk staff were very friendly and helpful. The 24-hour gym was also a nice amenity."

"The hotel's front desk staff were very welcoming and helped us choose our preferred room. They even prepared a welcome card and chocolates for our children, which was a lovely touch. The location is excellent, with a glass walkway connecting directly to the shopping district and restaurants. It's also just a five-minute walk to the Sky Tower."

"【Amenities】 Self check-in and check-out are very convenient. The hotel facilities are very new, and the room and bathroom designs are quite modern. The capsule room has a mirror and a charging port. However, it gets a bit hot while sleeping, and the exhaust fan doesn't seem to do much. But the room is still very good; there are even hooks for hanging towels, which is convenient. The bed is comfortable, and the soundproofing is pretty good, so turning over in the bunk bed doesn't cause much disturbance. 【Surroundings】 It's a bit far from the main shopping street and the pier that most people want to visit. For dining, you'll need to walk a few extra minutes."

"The location was great, short walk to the harbour, shops all around, the staff was friendly, could leave bags before check in, small kitchenette included for basic meal prep. Bathroom is small and not for everyone but we made do for the two nights we were there. Can’t complain for the price and location."

"Everything was all good. The skydrive bus stop is just downstairs. We went to Rotorua and the bus stop is also downstairs. Everything was good except the basin. The water in the basin clogged a bit. There are no slipper and toothbrush at the hotel so better bring your own."