Batam Resorts

Great stay overall. The hotel’s location is excellent close to the mall, massage places, and other conveniences. What stood out most was how friendly and helpful the staff were, making the entire stay enjoyable. Not to forget, the breakfast is simply amazing (especially the danish! Top notch quality)

The hotel is new and very clean, and the restaurant is spacious with a great variety of delicious food. Our room was also clean and comfortable. The two single beds in one room were more than enough space for our family of four. The staff were very friendly and polite, and we all really liked them. We'll definitely stay here again next time we visit Batam, we're very satisfied! 😀 There's even a go-kart track on the rooftop downstairs, and many restaurants, snacks, and massage parlors conveniently located nearby. It's also very suitable for parents with children 👏 Getting a taxi or using Grab is super convenient. It's truly worth recommending. I've already recommended it to many friends since returning to Singapore! 👍🏻

This is my favourite hotel to stay whenever I visit Batam Location is excellent with less than 5 mins walk along the covered walkway from Harbour Bay ferry to hotel without being subjected to hot sun or rain. Within 10 mins walk are a stretch of restaurants from seafood to fusion and bistro concepts Staffs from security, reception and service crew from Cirtuz Restaurant which serves amazing buffet breakfast to even the housekeeping crew are polite, helpful and friendly Only wish that there is at least a half panel at the shower area to prevent water from splashing out of the shower area

Convenient location near food courts and shops, about a 15-minute walk to Nagoya Hill Mall, though the route has many uncovered potholes - walk with caution. Contemporary room design but poor housekeeping; towels and slippers were not replaced, and I returned to find no towels on the rack. Breakfast spread is extensive, featuring live egg and noodle stations. Overall, much needed improvement on housekeeping.

It’s not “just Batam” - this stay made the whole trip exciting. The location is absolutely perfect - walking distance to Grand Batam Mall, less than 10 minutes’ drive to Nagoya Mall, BCS, and DC Mall, and close to Harbourbay Terminal. Circle K right below the hotel, and Spa Central is just down the road. The service is amazing. Every staff member were trained well - smiling away and friendly. We even checked in late at night and received a queen-size bed, even though we booked two single beds. Breakfast spread was fantastic and made our mornings enjoyable. They had local specialties like Lontong Medan, Martabak Manis, four types of Jamu drinks, and keropoks. They also have a bar area and a smoking lounge as well. room was perfect. Spacious, clean, and comfortable. The bathroom was huge for a standard hotel room and included all the basic amenities. Extras like a coffee machine, chocolates in the fridge, and full glass windows were much appreciated. Smoking rooms are available, and they’ll deliver an ashtray on request. Overall, 10/10. I would 100% recommend this hotel to family and friends.

I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle. One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains. The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal. I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience. While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay. In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!

I would like to personally thanked to the amazing team of swiss bell-in baloi batam, for their top notch services during my stay from 24th - 27th Dec. The room is spacious, with a lot of plug point. We booked 2 superior double plus room. Everything is brand new, got a lot of space for us to put our luggage. Breakfast spread is usual but their services is what i love the most, despite the rush hours they manage it so well. They are very attentive on food replenishment. As for the room service, they are quick with the request as there's no iron in the room. But they are happy to send in iron+iron board to our room. Location wise is just 10-15 minutes rides from batam harbour bay. 5 minutes walk to grand batam mall. And just a normal 10 minutes grab ride to nagoya or BSC mall. Totally recommend for the 1st time traveler to batam. Definitely looking forward to come back here again ＜3

Received a birthday cake from hotel and that was a nice gesture. Room was a little small but has basic amenities which was sufficient. Reasonably near to batam ferry terminal and mall. Am happy with the location.

The hotel is comfortable and well located, close to many restaurants, cafés, and spas. It is convenient to travel to nearby attractions. The room is clean with basic amenities provided. Breakfast is simple but tasty. Overall, it is a good choice for travelers who want a strategic location and easy access to food and sightseeing.

We booked a family suite for 3 nights.  We selected the hotel based on the generally good reviews and mainly for its location.  1) Hotel Staff The front desk staff and the breakfast hall staff were friendly.  2) The Suite / Cleanliness / Housekeeping The suite was reasonably spacious (though a bit aged) and generally clean except for the dirt and dust at corners and underneath the furniture. Eg.  A thick layer of dust was found under the room phone and on the phone itself. Although we didn’t need to use the phone, it was placed next to the bed & pillows and that means breathing in the dust while we slept next to it. So we spent some time wiping the room and stuff with our own hand towels. The sink near the dining table was leaking, so it doesn’t serve any purpose other than to flood the dining area if we use it.  We did read about the leaking sink in an earlier review but thought it would have been resolved but obviously that was not the case.  The housekeeping is very lacking…. For a suite for 3 pax, we were given a small thin toilet roll on the 2nd day (less than half the thickness of those we buy from our supermarket).  That was really insufficient for 3 person.  We tried looking for the housekeeping team but they couldn’t be found. We had to use all the tissue paper that we brought with us on our trip as toilet tissue.  Also, there was no shower caps issued on our 2nd yay (2 shower caps were issued on day 1 but there were 3 of us!).  Out of the 3 bath towels issued, 1 was blackish brown with tattered edges. Fortunately we were prepared and brought our own disposable towels as we also read a review about the dirty/stained bath towels.  We ate at the breakfast hall on 2 mornings. The breakfast was rather limited with choices (not sure why someone previously reviewed that there was a good spread comparable to international hotels’ buffet…. Maybe he was lucky that day).  We observed flies on the pastries (as there were no downlighting preventing the flies from resting on the pastries).  But what surprised us was that the staff stationed at the pastry counter just looked at the flies and didn’t even bother to chase them away. Maybe he was tired of chasing them away since they will return.  3) Summary  Generally the hotel has nice friendly staff and a fantastic location with 2 shopping malls within walking distance. We also like that there was the A2 Foodcourt and many massage places nearby.  But we decided to forego our 3rd night stay in the suite as one of us was stressed about having to ration the use of toilet tissue and eating at the breakfast hall since we wouldn’t know whether any flies landed on the food earlier.   We supposed if we were to stay at Aston Inn Gideon in future, we would bring along sufficient toilet tissue, our own disposable bath towel & shower caps and avoided booking the suite (& the sink). It would have been even better if there was a choice to select rooms without hotel breakfast as we are not in the habit of sharing our food with flies 🤪