1 Sentul Condominium Map, Address, Transportation & Nearest Stations and Airport

We stayed here for my son's birthday trip. All the staff greeted us with a smile, were kind and polite, and we had a very pleasant stay. The pool, sauna, and large jacuzzi were all clean and wonderful spaces. We would definitely like to stay again. Thank you very much.

probably one of the better hotels at the peak of genting. amazing view from the room. room was comfortable and there was sufficient space. breakfast service has to be improved though. breakfast was ala carte and we waited close to an hour for our breakfast to be served. even the coffee took an hour. the next day, we just skipped the breakfast completely.

It took about 20 minutes to be delivered my luggage by a bellman to my room after I checked in. I checked in advance operating hours of steam room in the fitness club and confirmed that it would be operated from 6:00 a.m., but the door of the fitness club was not opened at 6:10 a.m. and asked to open the door through the operator. The door was opened at 6:15 a.m. but the steam room was not warm at all. I waited for 10 minutes there but it did not become warm. So I asked staff whether it is operated or not. The staff told me it was on. I decided to have breakfast first, and came back one hour later but it was not still warm at all. It may be broken. These issues made my stay uncomfortable.

Service is top notch, and room is clean and cosy with a sofa and four pillows per Queen bed. The room is huge enough for rooming four people to make every dollar spent worth it... Will do it next time! Breakfast was just about OK. Special mention to Ammar at the reception who was polite and conversant, amiable and clear in his explanations. Location allows for a short walk to KL Sentral and Nu Mall, and is at a less bustling spot.

Unforgettable Service at Banyan Tree Kuala Lumpur I’ve stayed at several 5-star hotels before, but the service at Banyan Tree Kuala Lumpur really stands out. Right from the start, Farhana at reception made me feel genuinely welcomed. She was warm, professional, and so friendly—it felt like I was being greeted by someone who truly cared. Although I had a small issue with my room (which was resolved by someone else), Farhana’s kindness and the way she carried herself made the issue feel minor. Her presence and the great first impression she gave really set the tone for my entire stay. At the restaurant, Raynalin and Halim were equally amazing. They were attentive without being intrusive, always checking in at just the right time and offering thoughtful recommendations. I felt so well taken care of—like they really wanted me to enjoy my meal and have a peaceful experience. I also noticed how consistent and gracious they were with every guest, which says a lot about the service culture at this hotel. The people here are what make Banyan Tree KL truly special. Farhana, Raynalin, and Halim—thank you for making my stay so memorable. I’ll definitely be coming back.

This is our honest review of our current stay here. There are always pros and cons for any hotels. Let’s start with the pros first. The location is great, located near Conlay station and the view is amazing as well. We used the washing machine and dryer several times which is nice. The room is big enough for two to four people. Now it’s time to talk about the things that were a bit disappointed. The main reason that we booked this hotel is because the pictures shown for Premium 2 Bedroom. We thought that we would be getting the bathroom with the view of twin tower as the background . If not because of this view, we would stay at other places. One more thing, we need to pay at the hotel. The guests will be charged 3% if pay by credit card. We’re with this because we need the the bathtub with the amazing view of twin tower. However, when we checked in, we found out that we got the different room. So sad and won’t stay here again. Last but not least, the agent told us to give a good review, but we chose to express our sincere review.

All the facilities were great, but it’s a pity that we couldn’t get a room with a view of the Twin Towers. The front desk staff said that rooms with two double beds do not face the Twin Towers.

From the moment we arrived, we were greeted with warm and friendly service — from the concierge right up to the front office. Kudos to the hotel manager, Ms. Lisa, and her amazing team for the wonderful hospitality during our check-in. The early check-in was a great bonus, and the complimentary parking throughout our stay was much appreciated. Our room was beautiful, vibrant, and offered a lovely view of the KL Tower. I was pleasantly surprised to find the extra bed already prepared well before our arrival — such thoughtful attention to detail! Special thanks to the team member who took my call the night before check-in. She listened attentively to my requests and ensured everything was arranged accordingly, even though I didn’t catch her name. The Front Office and Housekeeping teams were quick to respond to our additional requests for amenities, which added to the overall great experience. My girlfriends and I truly enjoyed our stay at W Kuala Lumpur. Thank you for making it a memorable one!

We had the most wonderful stay at **Mandarin Oriental, Kuala Lumpur**, and I cannot thank the team enough for making our trip so special. 🌸✨ From the moment we arrived, everything felt warm, personalised, and cosy—just the kind of hospitality that makes you feel at home. The staff’s attention to detail was simply outstanding. One particular gesture touched us deeply: when they made up our room, they didn’t just tidy up—they noticed our phone charger, gently coiled it, and even secured it with a neat velcro tape holder embossed with the hotel’s name. Such a thoughtful and unexpected touch! 🪄🔌 It’s small things like this that leave a lasting impression and show the pride the hotel takes in caring for its guests. Every interaction with the staff was warm and genuine, the ambience was luxurious yet homely, and the service consistently exceeded our expectations. 💖 This is truly the hallmark of Mandarin Oriental’s world-class hospitality. We left with not only fond memories but also a strong desire to return. Thank you, Mandarin Oriental KL, for giving us such a memorable and heartwarming experience—we are beyond grateful! 🌟🙏