overall i love this hotel and would go back, and the people i have brought say the same. the view is lovely, the look of the hotel is like old money, its gorgeous, piano player in the evening really gives that effect too. the beds are amazing, so big and comfortable. my radio was broken in the room, i did not report at the time as i forgot to mention as there are no phones in the room to say at the time, so dont know if they would have fixed this, but i believe they would have rectified this as they seemed to be quite attentive in other matters. we went to the spa, in most ways it was clean, but the poles around the spa area need to be cleaned especially at the bottom, apart from that its lovely and quaint. the food was a bit of a let down this time, the starter of pork cubes was absolutely delicious, but the main of mushroom pasta was incredibly bland and tasteless, the breakfast i ordered an omelette which last time i was there was delicious, but this time was completely overcooked unfortunately. but all in all it was a very pleasant stay.

My 50th Birthday Titanic experience. An amazing experience, friendly staff from the minute you walk in. Rooms are very clean and themed to a high standard. I had a happy birthday card and tray with macaroons, small things really mean a lot. Bed was comfortable and warm. Was clean and cleaned daily. The meals were hearty and delicious, really filling you up. Breakfast was superb, a buffet style with both cereal and cooked breakfast. Lots to choose from, so even the fussiest of dinners will have something they like. The authentic designs throughout the hotel really sets the scene. The drawing room with the bar is stunning, so bright and airy. The staff were very attentive and David (the barman), really was friendly and always took time to chat and make you feel welcoming. This hotel really is the best I have stayed in and I look forward to returning.

We just keep returning to the Europa, we had a lovely stay as always, had lunch in the bar. lovely friendly staff and the jazz band happened to be playing which was great, dinner in the restaurant was lovely as always and again wonderful staff, it was lovely to see Stephen again he really runs the restaurant to perfection, and we met the lovely Patricia in the restaurant she went out of her way to help my mother what an absolute great asset so kind friendly and fun to chat to she send us off on our journey when leaving with coffee and muffins very thoughtful, and to see Andrew back at the Europa really was lovely he was well missed by us guests another wonderful asset to the Europa. The rooms have all been done up really nicely updated, what can I say between the lovely hotel and fabulous staff we just keep coming back. Home from home.

A great experience at an affordable price at the Ten Square hotel. The hotel was thoroughly modern with well appointed rooms. Staff was extremely courteous and helpful. Great location right across from the City Centre which gave us walking a cesss to pubs, restaurants and attractions. Bathrooms were lovely with rain head walk in showers. Location perfect. Great restaurants not to miss are Blu and The Lantern. Great pubs nearby. A thoroughly enjoyable stay !

Been staying in Hilton in Belfast for couple days, I really liked hotel, lovely staff, nice food , nice rooms, the only thing I really didn’t liked, how rooms is being cleaned during your stay, if you can even say they are clean because seems that staff only empty bins and change towels and that’s it, during 4 days nothing else was cleaned, dusts wasn’t cleaned, bathroom wasn’t washed even thought it was dirty , toothpaste in sink and hairs on the floor, shower glass dirty, bathroom dirty , staff that supposed to clean it but just left it like that, didn’t even hoovered bathroom floors. I never been in hotel with such a bad housekeeping. This is really a shame because everything else about hotel I really loved.

I was in the hotel last month with my boyfriend. We had best time of our lifes. The location of hotel is really nice. View from our room was stunning, we could watch the beautiful Belfast at night! Also…… Observatory! We had the best drinks, served by such amazing people. They create perfect team, with such amazing atmosphere. We are going to come back every year, just to taste those drinks, and watch the amazing view. Observatory is the heart of this hotel! X

The environment is very good, a little far from the city center, very close to the United States Embassy