Special requests we didn't get...saw 4 other rooms to accommodate our nice view .2 wine glasses...2 chairs to sit at window to see a view...had to take last offer as this point it was 5.30pm....room had sour smell in it.catpet all stained..cups all stained.winfows broken handles .. condensation in windows...1 bath towel...linen was spotless...lovely friendly staff..very chatty...to compensate us we got a free drink .free breakfast....
- Guest User
Staff were excellent and service friendly and responsive. Bedroom was not made to 3 beds as per the booking but the sofa bed was made up while we had dinner.
Pool and gym were good too and staff very accomodating.
Food at dinner was maybe a bit expensive but otherwise good. Breakfast was excellent and staff did a fantastic job.
- Guest User