The Map House Map, Address, Transportation & Nearest Stations and Airport

The hotel room size is large, especially the bathroom is very good, the terrace is also very good. The staff service was very warm. When I saw the children, I immediately sent the children's toiletries. It was Bulgari, and the little guy was happy. A little distance from the old town, but the taxi is very fast and very cheap, the gym on the top floor is very good, and the night view is good. It is very comfortable to sit in the garden bar at night.

The location on top of one of the seven hills of Lisbon is superb. It is also next to a small view point . The suites we took were nice but very expensive . Breakfast has an arrangement which doesnt work . One is supposed to go into a pantry next to a long dining table and order breakfast . There is also outdoor seating . Every morning we had business meetings and had to be at our appointments by 10 am . The very first day we reached the dining room at 8 something and the staff member in the small kitchen said she would come soon. We reminded her again after 10 minutes . It took her 20 minutes just to come for our order. After that there was preparation time . Many of the other staff were not professionally trained though most were friendly. Another person at the Reception another day insisted that all tea was decaf !

We really enjoyed our stay at this beautiful, unique hotel. It was a bit tricky to find the first time, but if you follow the signs beside Taylor's and trust going thru the alley and up the stairs, you won't be disappointed once you ring the bell and are greeted. The winding staircase up to the suites could be difficult for anyone with mobility issues, but otherwise it's definitely worth the walk. The 'Paula' room on the top floor was very spacious and comfortable, with amenities we weren't expecting, like a bar, stove top and fridge. The room has a nice view overlooking the river (sometimes with cruise ships) and while there is a/c it was lovely to have the windows open and appreciate the breeze from the water. We also really loved the breakfast - super fresh, daily made juices, pastries, meat and cheese - a perfect way to start the day. The staff were very friendly and attentive.

Very good hotel. The service staff are enthusiastic, and the view of the river view room is nothing to say. Although the hotel is old, it is not out of date in maintenance. Most of the guests staying there are older European and American guests. It is suitable for relaxing and enjoying the scenery in the hotel, and feeling at peace with the world. It's not as crowded as the old town, and it's more convenient to take a taxi to the main attractions. It doesn't have the atmosphere of being an internet celebrity, so it may not be suitable for those who like to be lively and take pictures. Children especially like it.

Excellent location. The hotel had an interesting decor (explorer theme) and was somewhat dark. Breakfast in the restaurant was excellent. We were upgraded to a room with a balcony but would have preferred a room with more light - the balcony was the only light in the room. Bed was comfortable and bathroom was roomy. The only odd thing in the room were the 2 chairs that were so low to the ground they were impossible to sit in - very odd! Other than that the hotel was excellent and we would recommend.

I stayed in this hotel one night in a superior room, arriving very late from the airport. When you enter the hall is impressive, very well conditioned and with an appealing modern style in furniture and decorations. The check in was fast and I had the luck to be welcomed by a very kind and available person, that explained me everything with no rush and patience. Porter service is available and very good one. I took a deluxe room, it was average, nice but not recently refurbished. Room service was very fast, but the quality of the food low. Checking out was not as smooth as the check in. The reception team being probably Sunday morning was a bit hasty and didn’t like to answer too many questions. Overall, it’s good for a night stop, but lacks of charm and service quality.