The flight to Stockholm was delayed by 3 hours, and we arrived at the Radisson Blu Waterfront Hotel at midnight. The front desk staff made a mistake with our room assignment, and we had to move our luggage back and forth to the front desk twice before finally getting into our room! Although the front desk staff had already apologized, the hairdryer in the room was out of order, and the white mug had coffee stains! We called the room service desk to request replacements, and the housekeeping staff quickly replaced the items and also brought us fruits, boxed tissues, toilet paper, and hotel slippers! The service was fairly okay. Anyway, the room was tidy, the location was convenient, and the breakfast was plentiful! The staff were friendly and polite. However, after we checked out, when we used the restroom in the ground floor lobby, for some unknown reason, there was no water supply, which was inconvenient and unhygienic!
- Guest User
Our stay in the hotel was flawless. It doesn't get more central and due to the proximity to the train station you can get to all areas of Stockholm within 15 mins via metro.
The staff was incredibly kind, special shoutout goes to Julia who helped me creating a birthday surprise for my gf ahead of check-in! <3
- Guest User