The St. Regis Hotel Map, Address, Transportation & Nearest Stations and Airport

This stay far exceeded my expectations! The hotel's location is superb, making getting around incredibly convenient. The lobby design is elegant, and the front desk service was warm and efficient; both check-in and check-out were very quick. The room was clean and spacious, the bedding comfortable, and the shower pressure and temperature were just right, allowing me to sleep soundly every night. Breakfast offered a rich variety and was delicious. The overall atmosphere of the hotel is peaceful yet welcoming, with attention to detail evident throughout. It will definitely be my first choice next time I visit this city.

Banyan Tree was an absolute delight. From the moment I arrived, the staff went above and beyond to ensure my stay was exceptional. The room was spacious, immaculately clean, and beautifully decorated. The hotel's amenities, including the spa, exceeded my expectations. I can't recommend the Banyan Tree enough - it's the perfect choice for a relaxing and indulgent getaway.

I have to say, the design of MGM Cotai is truly artistic; walking through the atrium always feels like a treat. Check-in is strictly after 3 PM, but you can get in line about ten minutes early. The young man who checked me in was very friendly and helpful. However, the short-haired young lady at the next counter, who was assisting an elderly couple, seemed less competent. She struggled to explain things clearly and even had to call over a colleague for help. Later, when I checked out, it happened to be her again. My room charges were over by 0.6 MOP, and she insisted I pay the difference. As I was getting my money out, another young man at an adjacent counter, who was helping another guest, immediately said it wasn't necessary to pay. The difference in service experience was quite significant. She really needs to improve her work efficiency. My room was cleaned daily, and there was also a turndown service. However, the air conditioning in my room was incredibly noisy, so I couldn't use it at all during my stay; otherwise, I wouldn't have been able to sleep. Room service was always responsive and very quick. If I have the chance, I might choose MGM Cotai again.

At least ten likes, free upgrade to sea view room, the handsome guy at the front desk is super good, actively helping the elderly, the room is large, clean and bright, very satisfied! You can also visit the Yuanmingyuan animal head exhibition for free, which is a feast for the eyes!

This is my third stay here, and Grand Lisboa is definitely the GOAT of Macau! Everything from the facilities to the service is absolutely top-notch. The location is excellent, perfect for exploring the peninsula on foot. The hotel lobby is always bustling with tourists during the day. The kids absolutely loved the jetted bathtub, and the toiletries are fantastic. The view from the sea-view room window is also amazing.

Our recent stay at The Londoner Macao with our child far exceeded expectations. From before arrival to after departure, every detail showcased professionalism and warmth, truly setting a benchmark for luxury hotel service in Macau. Upon landing, we were met with a pre-arranged pick-up service by Adraina from Guest Relations. After checking in, she thoughtfully booked us breakfast at The Manor and reservations at one of the hotel's star restaurants. Our transfer driver, Regan, was incredibly friendly and enthusiastic. To make things easier for me, he specifically waited at the customs exit. After dropping us off at the hotel, he made sure our luggage was delivered and neatly arranged before leaving. Krystal from Guest Relations was equally warm and attentive; she processed our early check-in in the morning. From guiding us and assisting with luggage to answering all our inquiries, her professional and courteous demeanor made us feel at home right away. The room's amenities and cleanliness were impeccable: spacious and airy, with new and complete facilities that exuded quality. The housekeeping standards were exceptionally high, with our room being cleaned actively two to three times daily, always pristine and comfortable. When my child wanted a bath, Aaron from housekeeping handled it swiftly and provided perfect service: he not only thoroughly cleaned the bathtub but also contacted colleagues to bring disposable bath liners, and thoughtfully added bath salts and bath bombs. He truly paid attention to our child's small needs, showing meticulous care in every detail. Thanks also to Sally and many other staff members whose names I didn't catch for your excellent service. The dining experience was a continuous delight, offering both great value and an exceptional experience. The complimentary buffet breakfast had clear sections and a rich selection: the Eggs Benedict station consistently delivered excellent, flavorful dishes; the sashimi section was fresh and plentiful. A full range of Chinese and Western hot dishes, noodles, fruits, and drinks were available, all delicious and substantial, making for a satisfying and worthwhile meal. The afternoon tea at The Manor was exquisite and delicious, with both aesthetic appeal and great taste. My child loved it, and the elegant and cozy atmosphere made it a perfect choice for a relaxing break. I highly recommend the restaurant's bar. Although I couldn't enter the bar area because I had my child with me, I still enjoyed equally excellent service in the outer section. A big thank you to Jin for taking beautiful photos of me and my child at the hotel's best photo spots 🫰, and to Rock, William, and Gab for making our evening so pleasant with your fantastic service. On the day of departure, Adraina and Krystal from Guest Relations proactively asked for our pick-up vehicle's license plate number and arranged for our luggage to be loaded in advance. Because my pre-booked car was late, Regan and Cindy had us rest in the lobby while they tirelessly looked for my car, ensuring our luggage was safely loaded before coming back to call us. Just before getting into the car, Cindy, a lovely lady, even gave us a farewell gift. We reluctantly departed under the watchful eyes of these two staff members, a perfectly thoughtful and attentive end to our stay. I've stayed at many hotels, big and small, but I would give The Londoner a perfect score. From check-in to check-out, every employee at The Londoner wasn't just performing their job but genuinely striving to provide service, making 'feeling at home' the most fitting description. This experience far exceeded my expectations and beautifully concluded my entire trip!

The hotel's service started right from the moment of booking confirmation! Customer service called to inquire about all our needs and details, confirming everything and promising to do their best to meet our requests. At 3:30 PM, after passing through the gate, we smoothly boarded the complimentary shuttle to the hotel. A staff member guided us through check-in, and the bellhop helped with our luggage. The reception manager personally escorted us to our room, meticulously explaining the guest privileges we were entitled to, as well as the surrounding environment, dining options, and transportation. Upon learning that we already had a full itinerary, they very kindly and friendly wished us an enjoyable stay. The hotel is luxurious, grand, and elegant, with everything in perfect order. There was no disturbance, yet smiling staff members were always visible when help was needed. Any time we required assistance, it was quickly and efficiently handled through a WeChat conversation with our butler. Undisturbed, yet service was ubiquitous. The room had excellent soundproofing, and the air conditioning was comfortable and quiet. Facilities were comprehensive, including 220V power outlets. The lighting could be freely adjusted from bright to dim, which was very pleasant. We booked a non-smoking room, and there was no odor at all. Both the living room and bedroom were equipped with air purifiers. The bedding was comfortable, and the cleanliness was impeccable. The bathrobes were incredibly comfortable! There was also a small box in the safe for conveniently storing small loose items, which was a thoughtful touch! Dining options catered to all budgets; the food court was economical and tasted good, or you could head to Rua do Cunha for many other choices. This stay was an incredibly satisfying choice for our trip! 👍

Our family of 4 had a wonderful stay at Palazzo Versace! From the moment we arrived, the staff was incredibly helpful and attentive, making sure we had everything we needed. The luxurious ambiance and excellent service truly made it a memorable experience. The only minor issue was the slow bathroom water drainage, which caused some flooding after showers. However, it didn’t take away from our overall enjoyment of the stay. Would definitely return for another luxurious getaway!

I booked two rooms and left a note requesting them to be next to each other. The front desk staff actually gave us adjoining rooms on the 37th floor, which was great. I think the main draw of this hotel is the 'novelty factor,' and it definitely delivered. Everything in the minibar was complimentary except for the hard liquor, which was a nice touch. We ended up leaving a lot of it untouched... The toiletries in the bathroom were sufficient and easy to use. The bathtub, though seemingly irregularly shaped, was actually quite spacious. Soundproofing was also good; it was very quiet at night. The only minor issue was regarding breakfast. When booking, I couldn't clearly tell if it was custom delivered to the room or a buffet, as it wasn't clearly marked on Trip.com. This led to a lot of discussion at the front desk. The in-room breakfast quality was good, and you could select items and delivery times on an iPad, but it naturally couldn't compare to the variety of a buffet. The buffet required an additional payment of around 368 per person, so it depends on individual preference. Everything else was great. The price from Trip.com was basically the lowest available. It's definitely worth experiencing.

Connected to Grand Lisboa Palace, but with a distinctly more stylish vibe. The breakfast was excellent, a significant improvement over Grand Lisboa Palace's buffet. Perhaps it's because Karl Lagerfeld designed the hotel, but it felt a bit *too* fashionable, leading to some rather perplexing design choices – for example, the coffee machine was tucked away inside the TV cabinet.