<h1>Hotels Near Aviva</h1>

Hotels Near Aviva

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  • Search Hotels

Hotels Near Aviva In Birmingham

4.1/5111 Reviews
4.1/5Very Good111 Reviews
Jewellery Quarter
Birmingham
|0.15km from city center
We stayed here as a family during the Commonwealth games and were more than happy with the hotel. We stayed in a family room with a sofa bed made up for the children - perfect size for two toddlers but might be a squeeze for two older children. The room was clean, tidy and had everything we needed. The location is perfect and within walking distance to the City centre. Lovely walk along the canal to Brindley Place and Sealife Centre. The hotel has its own underground car park which is a real bonus priced at £13 per night. Follow the one way system round to the rear of the hotel and you'll see the entrance. The hotel was full to capacity but still plenty of spaces. Tea and coffee facilities in the room, but we used the free drinks vending machine in reception instead. Good selection of drinks and available 24 hours. We added breakfast on the last morning and it was £9 per adult, children free. Good selection of cooked breakfast, cereals, continental. Overall a great stay and I wouldn't hesitate to stay here again if we came to Birmingham again.
From$74
3.5/50 Reviews
3.5/50 Reviews
Birmingham
|0.2km from city center
In the Birmingham City Centre district of Birmingham, close to Coffin Works, Newhall Street Apartment has free WiFi and a washing machine. The property features city views and is 500 metres from Library of Birmingham and less than 1 km from Arena Birmingham. The property is 300 metres from Birmingham Museum & Art Gallery, and within 400 metres of the city centre. The 1-bedroom apartment features a living room with a flat-screen TV with streaming services, a fully equipped kitchen with an oven and microwave, and 1 bathroom with walk-in shower. Towels and bed linen are available in the apartment. The accommodation is non-smoking. Popular points of interest near the apartment include The ICC-Birmingham, Bullring Shopping Centre and Birmingham New Street. The nearest airport is Birmingham Airport, 16 km from Newhall Street Apartment.
SOLD OUT
4.3/543 Reviews
4.3/5Excellent43 Reviews
Jewellery Quarter
Birmingham
|0.25km from city center
Good location near station and shopping mall but a bit messy. The rooms are large and there are plenty of milk tea bags. There will be no other facilities. The breakfast at the hotel is buffet style and tastes average.
From$40
4.3/5101 Reviews
4.3/5Excellent101 Reviews
Jewellery Quarter
Birmingham
|0.25km from city center
There were no towels despite me having a booking for six people, and only one toilet roll but after asking I did get everything I needed. Also there’s no point checking in online as it’s still a very long wait at reception. Car park is pretty much non existent but overall I’m happy with my stay.
From$82
0/50 Reviews
Jewellery Quarter
Birmingham
|0.28km from city center
With a stay at this apartment in Birmingham (Birmingham City Centre), you'll be within a 10-minute walk of Broad Street and St. Paul's Church. This apartment is 13.7 mi (22.1 km) from National Exhibition Centre and 1 mi (1.6 km) from Arena Birmingham. Make yourself comfortable in this apartment, featuring a kitchen with a refrigerator and an oven. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include a microwave and a coffee/tea maker.
SOLD OUT
4.1/5100 Reviews
4.1/5Very Good100 Reviews
Business District
Birmingham
|0.29km from city center
This hotel is a bit old, the power outlet is old, but the bathroom is super super, equivalent to another room, breakfast is very good, you can order. The hotel is on the edge of St. Martin's Church, the city center.
From$106
4.7/5124 Reviews
4.7/5Outstanding124 Reviews
Business District
Birmingham
|0.33km from city center
Only stayed in this hotel for one night but can't fault it at all. Double rooms are not massive but very comfortable and contain great little touches, The free chocolate and drinks provided are a touch that probably doesn't cost the hotel a lot but is a welcome relief from the profiteering vibe most hotels portray. The hotel also has a built in chrome cast to the TV so you can cast over your own Netflix or Disney plus shows. I would also like to mention that despite the fact it seems to cater for a significant number of guests every morning the breakfast is exceptional and brought on order. (a little tip is you can ask for a cappuccino in the morning rather than the tea or coffee initially offered). Hotel is also in a great location near to a lot of nice bars and restaurants and although it doesn't have parking, the train station car park around the corner is reasonably priced and secure. Would definitely stay again and recommend.
From$162
4.4/527 Reviews
4.4/5Excellent27 Reviews
Business District
Birmingham
|0.35km from city center
At short notice I needed to find accommodation in the middle of Birmingham City Centre. The location and access to parking was a key factor in finding the right hotel. I had never looked at private apartments before, but when I came across 8 Waterloo St, I was very surprised. Also the SnowHill Train Station car park is only 5 min walk away. I was a bit concerned about having a £350 security hold placed on my debit card, but upon arrival I understood why. No.8 Waterloo St and the apartments are amazing and fitted out to the highest of standards. Just after my arrival my business partner joined me for a meeting in my apartments' own kitchen/dinner. Fully fitted kitchen including dishwasher, settee, table and chairs. Also within the apartment was a large bedroom and a very well appointed bathroom. My business partner was amazed at the high quality and very good price to stay. Tea/coffee etc is provided, but you need to source your own food. I am a complete convert and will use No.8 Waterloo St whenever I am in Birmingham or the NEC. Thank you to the staff and the manager who greeted me upon arrival. 10 out of 10 for apartment and staff. See you again soon...
From$141
4.1/540 Reviews
4.1/5Very Good40 Reviews
Business District
Birmingham
|0.37km from city center
Put yourself at the centre of everything here at Premier Inn Birmingham Waterloo Street. Looking out across St Philips Square and the Cathedral, the major attractions and major businesses are just a hop, skip and jump away. You can browse the big brands and designer names of the Bull Ring, catch the must-see events at the Hippodrome Theatre, Symphony Hall, NIA or ICC, or find chocoholic's heaven at Cadbury World. After a day's business or indulgence, return and savour the food (and views) at our bar and grill before relaxing in our spacious rooms and extra-comfy beds.
SOLD OUT
0/50 Reviews
Business District
Birmingham
|0.41km from city center
Located in Birmingham (Birmingham City Centre), this apartment is within a 10-minute walk of Bullring & Grand Central and The Mailbox. This apartment is 1 mi (1.7 km) from Utilita Arena Birmingham and 2.5 mi (4 km) from Broad Street.This apartment offers designated smoking areas.Make yourself comfortable in your apartment.
SOLD OUT
0/50 Reviews
Business District
Birmingham
|0.42km from city center
Located in Birmingham (Birmingham City Centre), this apartment is within a 10-minute walk of Bullring & Grand Central and The Mailbox. This apartment is 0.5 mi (0.9 km) from International Convention Centre and 2.4 mi (3.9 km) from Broad Street.Make use of convenient amenities, which include complimentary wireless internet access and barbecue grills.Make yourself comfortable in your apartment.
SOLD OUT
4.1/5102 Reviews
4.1/5Very Good102 Reviews
Jewellery Quarter
Birmingham
|0.42km from city center
The hotel is on St Paul’s Square. Parking around the square is free on Sundays. The entrance is worthy of a selfie and a post on Instagram. Reception is in the left corner of the lobby as you enter and the desk staff are very helpful and informative. Rooms are small but very clean. The minibar was “free”. Lifts out of order.
From$79

Hotels Near Aviva In Birmingham Review

Aloft Birmingham Eastside
4.6/566 Reviews
Eastside
Birmingham
|0.35km from city center
Going on a business trip, really not looking forward to it at all..booked the closest hotel to the venue not realising it’s actually connected..expected to be in a travel lodge-esque box…this hotel was so nice, I’d happily go back! Everything about it, polite helpful check-in staff, excellent room with everything I needed. Lovely staff in the restaurant, even allowed me to grab a pastry for breakfast even though I’d not paid for breakfast ( surgery precludes me chomping down on piled high buffet plates)….uber comfortable bed, fab shower, tea coffee facilities, iron and board, usb sockets in the room…in spite of what others may have experienced, the entire hotel was immaculately clean and tidy..with a somewhat unusual but really nice orange smell in the reception…would not hesitate to stay here again!!
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From$76
Naps Inn Serviced Apartments
4.2/520 Reviews
Birmingham
|4.64km from city center
The accommodation was very comfortable and there was hot water. I will consider staying there in the future. It's just that the location is remote and there's not much to eat, which is a bit troublesome if you're a foodie. There is a bus stop nearby.
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From$70
Hilton Birmingham Metropole
4.4/5128 Reviews
Marston Green
|2.67km from city center
Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.
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From$98
Pentahotel Birmingham
4/555 Reviews
Birmingham
|1.61km from city center
Fabulous hotel in the heart of Birmingham. Walk is not too far to Broad street which is where we were headed. The decor is tastefully done and the pool table on the 1st floor was greatly enjoyed for a little bit of relaxation and competitiveness. Stayed in a Penter plus room on the 7rh floor and despite the lack of bath robe and slippers which it stated on trip, the room was modern, fresh, clean and comfortable.
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From$0
Brook Marston Farm Hotel
3.2/541 Reviews
Sutton Coldfield
|7.87km from city center
This is a hotel I definitely recommend. I went in the cold season, but the room temperature is always just right and comfortable. The hotel is kind.
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From$60
Birmingham CC (New St Station)
4.1/547 Reviews
Birmingham Shopping District
Birmingham
|0.98km from city center
The location is near the train station, very convenient, the room is very clean, unexpectedly good, recommended; in addition, there are many shopping malls, restaurants near the location, really convenient, reasonable price
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From$0
23 North Road Studios Near QE and Uob
4.2/54 Reviews
Birmingham
|5.38km from city center
A happy experience.
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From$59
The Bull
4.3/544 Reviews
Birmingham
|0.33km from city center
Good location only a 15 minute walk from BNS station. Single room was perfect for a solo traveller had everything you’d need, en-suite bathroom, toiletries & beverage tray. Good food served downstairs in the pub.
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From$43
Birmingham NEC/Airport
3.9/543 Reviews
Marston Green
|1.64km from city center
I thought it was closer to airport. I took a taxi. Yes possible to work but ... But waling distance to Nec. That yes. It is true. Food was good. I did not expect but really a ok restaurant. Service excellence Room really ok. Next time I probably.could walk from airport now that I know where it is Through a park you can reach nec
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From$0
Crowne Plaza Birmingham NEC
4.2/5108 Reviews
Marston Green
|2.83km from city center
The nicest part of the hotel is the bar. Other than that I see no reason to stay here. The check-in desks are informal islands, the size of a dinner table where they check two guests in at the same time. So you are shoulder to shoulder with another guest and trying to make out your portion of two simultaneous conversations. When I got to my room, it was warm and stinky. I tried turning on the ventilation system, but it would not work. Called reception, they said they’d send somebody up to look at it. I waited over half an hour, nobody showed, so I called reception again. No answer. Over the next 15 minutes I tried a few more times, still no answer. So I figured I’d go downstairs to see what’s going on. The three reception clerks were just standing there chatting amongst themselves, no guests waiting. I guess they couldn’t be bothered to answer the phone. Anyway, now that I was at reception and explained the situation again, they gave me another room. That room had some really old, worn furniture and was actually a bit smaller than my original room. My punishment for requesting a decent room I guess. We had booked two rooms and the other room was very cold throughout the stay, with the air conditioner running hard all the time. Changing the settings on the thermostat has no effect. Breakfast was mediocre in offering. For a big room, there was only one coffee machine working. The queue was about 20 people deep at one point. Some of the warm food on the buffet was clearly not being warmed and had cooled to room temp, which is probably a food safety issue. We had requested a late checkout, were told 2pm, but keycards stopped working at 1pm. If you are looking to stay here because you want to be next to the shopping mall, be sure to check out the mall’s website first, it is quite small, and does not offer women’s apparel. There is also not much else to do in the area. I feel that this hotel is very expensive for what it has to offer. The rooms are worn out and uncomfortable and the staff that can’t be bothered to put in the slightest effort to make things right. They are probably just as frustrated working in this place as the guests are that stay here.
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From$91
Leonardo Royal Hotel Birmingham
4.5/5153 Reviews
The Westside
Birmingham
|1.76km from city center
I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.
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From$82
Ibis Styles Birmingham Centre
4.1/5111 Reviews
Jewellery Quarter
Birmingham
|1.2km from city center
We stayed here as a family during the Commonwealth games and were more than happy with the hotel. We stayed in a family room with a sofa bed made up for the children - perfect size for two toddlers but might be a squeeze for two older children. The room was clean, tidy and had everything we needed. The location is perfect and within walking distance to the City centre. Lovely walk along the canal to Brindley Place and Sealife Centre. The hotel has its own underground car park which is a real bonus priced at £13 per night. Follow the one way system round to the rear of the hotel and you'll see the entrance. The hotel was full to capacity but still plenty of spaces. Tea and coffee facilities in the room, but we used the free drinks vending machine in reception instead. Good selection of drinks and available 24 hours. We added breakfast on the last morning and it was £9 per adult, children free. Good selection of cooked breakfast, cereals, continental. Overall a great stay and I wouldn't hesitate to stay here again if we came to Birmingham again.
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From$74
Premier Suites Birmingham
4/568 Reviews
Birmingham Shopping District
Birmingham
|1.21km from city center
Premier Suites Birmingham offered a comfortable and affordable night's accomodation. Right near the Bullring in the Chinatown district, we were able to rent two single-bedroom suites for ourselves and our teenage children for less than a single room in London. Each room was appropriately appointed with separate bed and living/dining areas, hot showers and full security. There was no after hours service and the very limited parking spaces need to be booked in advance, but there is parking available at a nearby facility for a discounted rate. Overall it was a pleasant night's stay for a very good rate.
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From$81
Ibis Birmingham New Street Station
4.1/569 Reviews
Chinatown
Birmingham
|1.31km from city center
Service was good & quick staff very friendly food good , Breakfast was very good lots to choose from & plenty. Room adequate. The only downside we was right opposite night club music booming out to early hours of the morning. But would stay again but make sure we have other side of hotel.
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From$53
Edgbaston House
4.2/556 Reviews
Edgbaston
Birmingham
|2.95km from city center
I came with some friends, this was a special occasion, a celebration and final get together for one of the group who is expecting a baby. We were all really looking forward to it, but I was really disappointed with the quality of the food and, at £30, thought it was incredibly bad value. I would have felt this way even if it hadn't been an important event for the group, but this really added to the disappointment.  I was particularly looking forward to the savouries, but there were two tiny sandwiches and a tiny pastry with some chickpeas on it. One of the sandwiches was cheese, which honestly had a piece of cheese in it that was about 1cm squared and the size of a biscotti and the other, smoked salmon, had barely anything else in it. Also, the bread was not fresh. In terms of the sweets, the biggest cake, the lemon drizzle, was genuinely stale and the use of what can only be perceived as pre-packaged puddings in clear plastic containers seemed cheap and chinsy (not to mention wasteful).  Sadly, the warm, tasty scones are all I can reflect positively on with regards to the food.  Having looked at the Time Out website and seeing The Edgbaston was number one, the picture and description differed a lot from what we experienced.  I love eating out and feel that both the quality and value here was really below par; especially when I consider what I could get elsewhere for £30. I have had afternoon teas in many other places and this has been the worst, and the most expensive. Two of the party had the veggie option and they had a slightly bigger sandwich, which seems an unnecessary inconsistency. Finally, the service was also a bit slow and we often had to go and look for staff. I appreciate there are some circumstances in the current climate which means these things are perhaps outside of their control, but the quality of the food was inexcusable in relation to the high cost. I have emailed the Edgbaston regarding this (basically this review) and have not received a response, even after chasing it.
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From$104
Hilton Garden Inn Birmingham Brindleyplace
4.2/5121 Reviews
The Westside
Birmingham
|1.95km from city center
Been twice in a matter of months. Located a short 3 minute walk to the terminal best location! We stay in the short run carpark as always cheaper on holiday extras for us, the bus stop is literally outside terminal and a short 15 min trans. However a number of car parks are so close. Car Park 1 is the closest and I think 4 and 5 across the road. Bar and food is expensive although a good quality, very trust worthy and friendly staff and as with all Hiltons a good standard of linens and a great night sleep
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From$74
Birmingham Strathallan Hotel, BW Signature Collection
4.1/573 Reviews
Edgbaston
Birmingham
|3.58km from city center
The 5th floor room was quite an experience to behold! Upon entering the wedge-shaped cave, we were met by a strange smell, which receded a little after 24 hours of opening the tiny window onto the concrete central courtyard (the only source of natural light). Cleanliness was a problem, as it was apparent that lamps and switches had not been cleaned for some time. Skirting boards had accumulated considerable amounts of dust. The brownish carpet next to the bed was threadbare and looked dirty. Decor was reminiscent of early 1970s. The beige wallpaper was falling off in places. Wood furniture was of a type that could easily have been picked up from a house clearance after the occupants had died. Ceiling stains from previous water leaks were apparent. Bathroom was that of a poorly installed 1980s design. Of course, shower bracket broken (shower head hassle to be held by hand) and there were brown stains within the bath and tiling. I swear upon using the shower for the first time that the water ran brown, but I could not replicate this later. I hope it was just rust. The toilet paper holder was at least quite humorous - pull the screw out to release the black electrical-taped holder to insert a new roll. This really is a joke. A hotel chain simply shouldn’t regard this as acceptable in 2022. We were offered free drink vouchers as compensation, but the room could not be changed as it was fully booked, due to a health conference - I hope the delegates did not leave more unwell than when they arrived. Positives - staff friendly (and apologetic), nice food, decent Wi-Fi, nice reception and clean bedding and towels.
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From$0
Premier Inn Birmingham North (S.Coldfield)
3.9/541 Reviews
Sutton Coldfield
|1.48km from city center
At check in I was advised by staff member Connor that breakfast was only paid for one room of the 2 rooms we had booked. I asked if we can add the breakfast on to the family room for 3 and he confirmed it was still possible and I paid. So far so good, service was friendly and helpful from Connor. The next morning when my family went down for breakfast we had the misfortune of receiving the worst service I have ever had in any hotel, let alone Premier Inn who I have used dozens of times over the years. We were very condescendingly told by Kerry the lady behind the desk that only 2 people can eat breakfast as we had only paid for one person in one room and 1 person for the family room of 3! She confirmed the payment made the night before was only for 1 person for a room of 3! The 3 people were my elderly parents who both suffer from diabetes and a 10 year old child. When I said why was only one persons breakfast booked when the room is for 3, without being questioned before payment - her response was ‘I don’t know but we can’t do anything any longer’. Even though I paid for breakfast for the room of 3 at of check in, I offered to pay for the rest of the people in the SAME ROOM, Kerry bluntly said “well it’s clearly something that you don’t pay for so you won’t get it”. I explained my parents were diabetic and there’s a 10 year old child and they all need to eat breakfast - Kerry just did not give a damn about the circumstances or their health issues. Or even the fact that I was willing to pay for the extra people but mainly the fact that it was accepted by Kerry that only one persons meal should not have been booked at the desk and still being rude and obnoxious with her responses. When I challenged her attitude and tone of voice (used no profanity or derogatory words), she simply said if you carry on I will go into the office and not come back out. Which she then did as Kerry completely got angry and stormed off. When I asked to speak to the manager, lied by saying she is the manager and she will not try to get breakfast. I was completely shocked by the manner of her behaviour and tone of voice. Another employee who cleans the rooms had been watching and when Kerry stormed off refusing to help us any further, the cleaning lady spoke to us in a more understanding and competent manner than Kerry attempted for the full 50 minutes my family waited at the desk to not be fed breakfast. I finally gave up asi couldn’t risk my parents not eating for longer due to their health issues I asked for a refund on the breakfasts I had paid for. Kerry then went back into the office for a further 20 minutes before coming out to say it’s been refunded. My family had to go to the Coop down the road to eat sandwiches for breakfast as Premier Inn simply couldn’t care less about customer service, customer health risks or even fixing mistakes made by their team members. What an embarrassment for the company that I honestly had no bad experiences with from t
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From$0
Frederick Street Townhouse
4.2/552 Reviews
Jewellery Quarter
Birmingham
|1.45km from city center
We stayed here for our anniversary and what a stunning room we had! I loved all the small details added to the room and the bathroom was lovely. I was amazed at the interior of this hotel, it really is stunning! The owner of the hotel is extremely friendly, as are all the staff. We were warmly welcomed into the hotel which was lovely. The hotel is just a short walk into the city centre - we walked down and got an Uber back because it was extremely cold (an Uber from the city centre only cost us £4.50). Breakfast was also included in our hotel stay and this was lovely. They give you a huge choice of what you can have and you can order as much as you like! The breakfast was lovely, gorgeous poached eggs and sausages! We really loved this hotel and will definitely be visiting again!
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From$63
No.8 Waterloo Street
4.4/527 Reviews
Business District
Birmingham
|0.92km from city center
At short notice I needed to find accommodation in the middle of Birmingham City Centre. The location and access to parking was a key factor in finding the right hotel. I had never looked at private apartments before, but when I came across 8 Waterloo St, I was very surprised. Also the SnowHill Train Station car park is only 5 min walk away. I was a bit concerned about having a £350 security hold placed on my debit card, but upon arrival I understood why. No.8 Waterloo St and the apartments are amazing and fitted out to the highest of standards. Just after my arrival my business partner joined me for a meeting in my apartments' own kitchen/dinner. Fully fitted kitchen including dishwasher, settee, table and chairs. Also within the apartment was a large bedroom and a very well appointed bathroom. My business partner was amazed at the high quality and very good price to stay. Tea/coffee etc is provided, but you need to source your own food. I am a complete convert and will use No.8 Waterloo St whenever I am in Birmingham or the NEC. Thank you to the staff and the manager who greeted me upon arrival. 10 out of 10 for apartment and staff. See you again soon...
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From$141
Novotel Birmingham Centre
4.4/5119 Reviews
The Westside
Birmingham
|1.91km from city center
I went to afternoon tea for a 70th birthday today. The experience was amazing from start to finish. They treated all of us like royalty especially the birthday lady. Having our own room. Which had been decorated. Walking into the room on our very own red carpet. The hosts Julell, Jose and Niu were lovely. Making the afternoon a very memorable time. They could not do enough for us all. Topping up our tea and making sure everything was okay. The food was exceptional too, I will definately be recommending to my friends. Thank you for a lovely afternoon. See you again soon xxx
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From$81
Radisson Blu Hotel, Birmingham
4.3/5132 Reviews
Birmingham Shopping District
Birmingham
|1.37km from city center
01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L). 02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. 03. I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
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From$103
Clayton Hotel Birmingham
4.4/5133 Reviews
Birmingham
|0.56km from city center
Despite being a clean and comfortable hotel, we are still annoyed over their customer service when we wanted to change our booking as our pet died on our check in date. They would not change our booking. We did not want a refund just to move the booking to a date the following week. They refused.
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From$0
The Townhouse Sutton
3.3/556 Reviews
Sutton Coldfield
|0.44km from city center
I stayed here for one night during a work trip. On arrival, the car park says 'pay and display', but for the first day you can get a refund in the hotel with a purchase. However, when I went to check in, I questioned this and the receptionist said that you did not have to pay if you were staying there, it was just for people visiting the restaurant. There is no where that states this on the signage so I'm sure that many customers using the hotel end up paying for parking without needing to! The receptionist was really lovely on arrival, but stated that the card reader to get upstairs to access the rooms was temperamental so we may need her help getting through. She was very friendly and willing to help us. When I arrived in my room I was pleasantly surprised as it was nicely laid out, with a decent size bathroom including a bath. Plenty of tea and coffee provided with two packets of biscuits and lots of lovely shower/bath soaps to use. However, as I went into the bathroom there was a large step that I obviously did not expect! So I tripped over that, and then saw the sign saying 'mind the step!'. The sign for this was on the bathroom door, which was open, so was not in my eye line until after I'd already fallen down it! After a long day I wanted to shower and make use of the lovely soap provided. I saw the temperature was on the lowest setting (less than 20c) which I thought was odd, I usually have it on at least 38c, so the thought of 20c would be very chilly to most! However, I soon realised that despite how much you turned the temperature down, it made no difference and the water was so scalding that I could not physically stand under it. To overcome this, I ran a bath with the scalding water and left it for over half an hour to cool down! There were several marks in the bath but I had no other option at this point. Whilst I waited, I thought I'd make a cup of tea. I noticed that the kettle was still half full from the previous customers, so I poured it down the sink and noticed several pieces of black limescale come out with the old water! No matter how much I tried to rinse it out with water, it would not come off so I was not even able to have a hot drink as I did not feel comfortable drinking water from that kettle. After my (very late) bath I headed to bed but the room was incredibly cold. The window was wide open when I arrived in my room, which wasn't an issue in itself but after I closed it there was still a cold draft coming through it. I ended up sleeping in my t-shirt and jumper with the duvet wrapped around me as much as possible! So I can't say it was a great sleep either. I went down to check out and perhaps ask about breakfast. There was a different receptionist that morning who was less friendly than the one from the previous day, she gave the impression she was too busy to answer my questions, and didn't even ask how my stay was. I found out the breakfast was £12 which I thought was steep anyway, and by the point I did not
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From$68
Travelodge Birmingham Yardley
3.5/541 Reviews
Birmingham
|6.51km from city center
This travelodge is always clean,smells good and you will always see rooms getting cleaned effectively! The staff here is great especially halima who handled our queries straight away and helped to her best ability.
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From$75
Travelodge Birmingham Central Newhall Street
4.3/543 Reviews
Jewellery Quarter
Birmingham
|1.16km from city center
Good location near station and shopping mall but a bit messy. The rooms are large and there are plenty of milk tea bags. There will be no other facilities. The breakfast at the hotel is buffet style and tastes average.
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From$40
Holiday Inn Express Birmingham - City Centre
4.6/5147 Reviews
Birmingham
|1.46km from city center
The hotel was good and the rooms was big not sure as I was given the disability room without the need. The room was clean and had all the things. The view was fine from the room and breakfast was good with mostly all the things from continental.
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From$77
Travelodge Birmingham Central
4.2/567 Reviews
The Westside
Birmingham
|1.88km from city center
clean, helpful. Near to the city center. It happens to close to the Black Sabbath bridge, and I was a fun of them.
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From$38
Travelodge Birmingham Maypole
4/542 Reviews
Birmingham
|9.05km from city center
Stay was made worse by receiving a Parking Control Notice for parking at the hotel. In spite of registering upon arrival. Contacted the hotel to be told there were even staff who were receiving PCN’s. Advised to appeal and even sent the invoice. Appeal turned down as supposedly breached the parking rules. Yet followed the directions of the Travelodge Staff upon booking in by registration via the terminal at the desk. This seems to be a rip off made worse as we displayed the disabled blue badge during our stay.
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From$55
Staybridge Suites Birmingham
4.4/577 Reviews
Birmingham
|0.73km from city center
We stayed in a one bedroom suite for 2 nights, on the fifth floor, with a 2 year old toddler. Overall our stay was ok, the apartment had what we needed, was well located and noise was minimal at night. Cleanliness was ok but could be improved eg stains on armchairs in living room, dust on shower curtain rail. Good range of items at breakfast. However a couple of issues we flagged to reception: At the breakfast buffet on our last morning, I filled up my toddler’s milk cup with milk from the fridge, before passing it to another guest, and then filling up his cereal with the same bottle. Luckily, before he’d drunk much of the milk, the other guest came over to tell me she thought the milk was off and had seen me fill up a sippy cup with it. My husband tasted it and confirmed it was sour and fizzy. I went to check the fridge and there were several bottles of milk that had gone past their clearly stated sell by dates, including one that didn’t have a cap on. I immediately told breakfast staff who had been moving bottles around with ample opportunity to check dates, and didn’t receive an apology. Later we told reception, they apologised but no remedial action offered. Had the other guest not informed me, my son and other guests could have been very sick. Staff need to be trained to check sell by dates on items at offer at breakfast, before putting them out for guests to use. We had another issue with the travel cot supplied, it didn’t have a proper mattress, just a folded up board. Reception did offer to bring up towels/sheets to fold and act as a mattress but I thought this was poor. We ended up buying a travel cot mattress for our stay. These combined issues affected our stay so can’t give more than 2 stars.
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From$95