Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Feb 10, 2026
Xiaohanjiayou
The hotel's location is very convenient, right next to the Parliament building. It's up a small slope, so it's quiet. The room was spacious, and they provided water and basic toiletries. It was cleaned daily, and the front desk was always quick to address any issues. The breakfast selection wasn't huge, but it was sufficient. You could order omelets and coffee, and I always left feeling full. It was pretty good and exceeded my expectations!
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Price per night from:PLN 285
Posted on Apr 28, 2026|Double Room
EvgenyPetrovExcellent hotel, stylish and new. The rooms are comfortable and spacious, with soft and cozy beds. Daily cleaning and complimentary bottled water are provided. The breakfast buffet is good. There's a self check-in and check-out kiosk. The bar staff are very helpful and will even provide ice upon request. A minor drawback is the lack of a mini-fridge and tea/coffee making facilities in the rooms, but these are small details. It's a bit far from the metro and the city center, but for the price, the location is excellent, with shops nearby.
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Price per night from:PLN 168
Posted on Jan 16, 2026|Superior Room With 2 Single Beds
MOHAMMED ALJAAFARIWe had a wonderful stay at Mercure Tbilisi Philharmonic. The hotel’s location is excellent—right next to the Tbilisi Concert Hall and within easy reach of the city center, restaurants, and attractions. It’s both convenient and quiet.
The rooms are modern, spacious, and very clean, with comfortable beds and thoughtful amenities. Everything felt well-maintained and stylish, reflecting the Mercure brand quality.
The staff truly stood out: friendly, professional, and always ready to help with recommendations or requests. Check-in and check-out were smooth and efficient.
Breakfast was varied and fresh, offering both local and international options. The overall atmosphere of the hotel is calm and welcoming, making it ideal for both business and leisure stays.
I would definitely recommend Mercure Tbilisi Philharmonic and would happily stay here again.
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Price per night from:PLN 275
Posted on Apr 18, 2026
Guest UserThe hotel has a great location, is very clean, and offers a rich breakfast with plenty of vegetables. The room was a bit small, but the mattress was very comfortable. The hotel also has a strong awareness of environmental protection.
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Price per night from:PLN 295
Posted on Oct 5, 2025
starshininnnng
No refunds allowed, everyone please read carefully. Even canceling three days in advance is not possible. Don't book if you have travel plans or are likely to change them. Ctrip intervened multiple times to communicate, but the hotel refused to provide a room. Ctrip unilaterally compensated me 200 yuan; it was a booking that cost over 600 yuan.
I don't recommend traveling here in the short term either. There are protests everywhere, and you might even get hit by tear gas. Safety first. There's also a recent mayoral change.
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Price per night from:PLN 293
Posted on Jun 20, 2026
AlexandraSe
Advantages:
- size and cleanliness of the room, amenities: there was a lot of space, cleaning came everyday, the vault could contain a big laptop
- view from the room: our windows were oriented to the east so we didn’t see the city center. However, we could see the hills, the river with HPP on it and the wedding palace, and this view was very pretty. The view from the room (13th floor) and from the restaurant (3rd floor) is attached.
- lack of noise from construction sites nearby and the busy road — with closed windows you can’t hear a thing from the outside
Disadvantages:
- the dining restaurant: on the first day of our stay we decided to have dinner at the hotel restaurant (it wasn’t included into our booking). It turned out that we were the only people at the empty restaurant. While the food was satisfactory, the waiter told us that their check printing machine is broken, so he gave us a random number as an amount that we should pay. We paid it, but when we tried to calculate the amount by ourselves at home (including the service fee from the menu), we came to the conclusion that he added around 20 GEL to the real amount.
- the breakfast buffet: the choice was very limited. The only dish with meat was sausage. Other than that, the breakfast was fine.
Notes:
- before booking we asked the restaurant about dining policy and learned the following: if dinner is included in your stay, it means that you can every day order dishes from the fixed menu for a fixed amount of money (around 70 GEL, which is enough for a meal without alcoholic drinks).
- the location is not central, but it is not bad, because the metro station is close. However, if you intend to cross the bridge over the river, please take into account that crossing the road to the bridge would take around 5 mins, because it is a busy road junction.
Overall, it was a pleasant stay, but I can’t recommend either booking the dinner for your stay in advance or visiting the restaurant for dinner by yourself.
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Price per night from:PLN 336
Posted on Feb 13, 2026
sinerattaya
Convenient city hotel located close to everything I needed. The location made getting around very easy. Breakfast was a standard hotel breakfast and perfectly fine. Staff were very friendly and helpful throughout the stay. One small downside was a slight bathroom odor if the door was left open, but overall the stay was comfortable and practical.
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Price per night from:PLN 303
Posted on Jan 25, 2026
Guest User
Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects.
There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable.
My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone.
It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting.
The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests.
On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel.
The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.
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Price per night from:PLN 379
Posted on Sep 30, 2025
Guest User
Hotel itself was fine along with the breakfast. The spa was amazing, but I had 2 big problems with the hotel which is service and cleaning:
1. Cleaning: Rooms were not cleaned 3/12 days of the trip where we had to request multiple times those days to clean and sometimes it wasn't even cleaned properly as the room had multiple dead bugs on the floor, especially under the nightstands.
2. Service: The day I checked out my gold bracelet went missing after the cleaning that morning (my friend stayed an extra day). I dug through trash outside after a long battle for them to take me there. We searched the whole room, I spoke to cleaning and more. As I left (15) I spoke to front desk. On 16&17th I emailed. On 18&19th I called. On the 19th I was finally helped and told that he will finally ask around and email me back. It took 5 attempts for them to start bothering and it has ruined the experience for me.
If you go really take care of your belongings, but the location is great and so is the pool.
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Price per night from:PLN 246
Posted on Apr 29, 2026
Guest User
В проживании были и плюсы и минусы.
Плюсы:
Красивый интерьер
Чисто и хорошо убирались каждый день
Есть все необходимые принадлежности: тапочки, халаты, шампуни, щетки и т.д.
Просторный номер
Много вешалок и шкафов для вещей
Отличный бассейн, сауна, тренажерный зал с большим выбором тренажеров и оборудования
В номере климат контроль
Минусы:
Далеко от всех достопримечательностей, на горе
Вид из окна был на помойку
Перед отелем стройка, поэтому красивого вида нет нигде
Во второй день не поставили воду в номер, а персонал сказал пить из-под крана. Но на следующий день они исправились
Телефон в номере не работает (кнопка вызова ресепшен), приходилось ходить на ресепшен по любым вопросам
Мало кто из персонала говорит на русском, но и на английском они видимо плохо понимают, так как несколько раз давали ложную информацию.
В целом отель норм, если вы на машине, и если снимать за те деньги, что я снимала (~100$ в сутки за номер с двумя спальнями).
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Price per night from:PLN 237