Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 20, 2023
Guest User
Every single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place. We truly have never been so happy with a hotel as we have been with TRS Turquesa. We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there. We are still speechless and how wonderful this vacation was. Truly amazing!
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Price per night from:AU$371
Posted on Sep 6, 2025
Guest User
房間有些舊了,近海灘沙子和海草,不適合浮潛。除此之外都還好。服務和食物都沒問題。餐廳很多可以選擇,當然口味是拉美的,喜好不一定。工作人員四處都很熱情,響應也算及時。親子的很多,晚上也有樂隊,賭場,等很多娛樂。整體還是不錯的。
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Price per night from:AU$412
Posted on Apr 29, 2024
Heather Trent
The majestic elegance is beautiful!!! Very clean, rooms are very nice.
The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.
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Price per night from:AU$930
Posted on Jan 16, 2026
Matt2
The complex is nice and the rooms are comfy.
I sent an email with some questions / request a week before arrival and they never replied.
The food quality wasn't great, my father got intoxicated with something there and we also found a piece of hair in the food. Some people were a bit rude. Zero options for gluten free. The reception and cafes are far from the rooms so you need to take a minibus which is not confortable. Restaurants were always fully booked but they looked empty when walking around.
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Price per night from:AU$187
Posted on Nov 27, 2022
Vidal Claramonte
It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
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Price per night from:AU$177
Posted on May 10, 2025
Guest User
I loved the hotel, its services, the treatment of each person, so also, our host Rafael was very kind at all times, he was always pending on us and how we were passing it.
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Price per night from:AU$291
Posted on Jul 12, 2024
Juan Carlos
There are 2 classes of VIP passengers and the others, the transportation is very bad for the others, they didn't even go for their suitcases.
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Price per night from:AU$242
Posted on Oct 10, 2025
Guest User
Отель старенький, персонал великолепный, океан шикарный, еда вкусная. Из минусов - номер нуждается в ремонте.
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Price per night from:AU$204
Posted on Jan 7, 2022
Nico WoodsFood and drinks were subpar but I guess one should not expect much for an inclusive resort. The room had a broken safe and phone which took 2 days to replace because they kept telling me to call back. Location was nice and is family friendly.
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Price per night from:AU$212
Posted on Feb 27, 2025
Guest User
Everything was fine, breakfast service was a bit slow but otherwise a good hotel next to the beach
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Price per night from:AU$90