Name: Tokyu Stay Fukuoka Tenjin
Address: Fukuoka, Japan
Rating: 9.2

Japan

Tokyo

Kyoto

Fukuoka

Sapporo

Osaka

Naha

📍Location: ⭐⭐⭐⭐⭐, Very close to Ikebukuro Station, located at the easternmost exit. It's very convenient to take the Fukutoshin Line, but for the Marunouchi Line, you'll need to walk about 10 minutes to the other side of Ikebukuro Station.
🏠Room: Newly renovated in 2024, it feels very new and clean. It comes with a washing machine and microwave, making it highly functional. However, the room space is a bit small, and there are many bars in the surrounding neighborhood.
🛁Amenities: The bathtub and smart toilet are fully equipped. All toiletries are from the Refa line, which are excellent. I was especially impressed by the hairdryer.
💁Service: The front desk staff are friendly and communication was smooth. They also provide basic toiletries such as cleansing oil, facial cleanser, lotion, and cream.

The hotel is less than a 20-minute walk from Shinjuku Station, or a 900-yen taxi ride. If you don't have luggage, you can enjoy the walk and grab a bite along the way. The overall design is well-thought-out, with attention to detail – for example, a section of the bathroom mirror is heated to prevent fogging. The room was quiet and comfortable, and there are convenience stores and fast food restaurants downstairs, which is very handy. Room cleaning is available daily upon request, showing a commitment to environmental protection. Overall, I'm very satisfied.

The location of this hotel is absolutely fantastic. It is only about a 3-minute walk from Exit A8 of Higashi-Ginza station. Within a 3-minute radius, there are two convenience stores and a Yoshinoya, all open 24 hours a day. Most of the shopping malls in Ginza are also within an easy 5 to 10-minute walking distance.
The hotel provides an excellent range of complimentary amenities in the lobby. You can pick up combs, shower caps, toothbrushes, toothpaste, and a full set of skincare products (make-up remover, facial cleanser, toner, and moisturiser). They also thoughtfully provide a luggage scale, free umbrellas, and complimentary coffee for guests.
My room was equipped with a washing machine and laundry detergent, as well as a fridge and a microwave, which was incredibly convenient. Being able to put a wash on after returning to the hotel on a summer night and having the clothes dry by the next morning was brilliant.
I highly recommend this hotel. Despite being in such a convenient location, it was also exceptionally quiet!

I was on a business trip, and my company is in Toranomon, so I booked this hotel because it's within walking distance. It's conveniently located, just a short walk from the subway station. There are plenty of food and drink options nearby. The front desk had a Chinese-speaking staff member who was very warm and considerate, which added a lot of comfort to my tight schedule. Although the room wasn't huge, I was pleasantly surprised to find a microwave and a washing machine. I paid extra for breakfast but didn't get to eat it due to my packed schedule. I feel like I'd want to book this place again even if I'm traveling for leisure next time!

Great staff and service was excellent. Check-in and out was a breeze. Have always enjoyed Tokyu Stay hotels.

Unfortunately cleanliness could be better. Had bedbugs bites on the last night of our stay. Unsure if the limited housekeeping can be applied to a high traffic area like Tokyo

The hotel is well-equipped. The toiletries provided in the room are from a major Japanese brand, and the hairdryer and showerhead are also from well-known Japanese brands. There's a washer-dryer combo in the room, so you can do laundry without leaving. The laundry detergent is also a famous Japanese brand. It's conveniently located, very close to the subway station, and surrounded by many convenience stores. A hotel worth choosing.

The room was spacious and very clean. Anne, the hotel's service manager, was incredibly warm and attentive. She was always proactive in offering help, to the point where she almost felt like a good friend. You can also pick up toner, lotion, makeup remover, and facial cleanser at the front desk.

I highly recommend this hotel. It is located in Shibuya, but in a quiet area away from the busy streets. It’s about a 7-minute walk from Shibuya Station. The room was very clean, although a little small, but that’s totally fine as small rooms are quite standard in Japan. 

The front office staff were also excellent — very friendly, helpful, and welcoming throughout my stay. Their warm and attentive service made the experience even more enjoyable.

The washing machine in the room was extremely helpful, and I didn’t have to bring too many clothes. A coffee machine is also available in the lobby. The hotel lobby is beautiful, clean, and smells wonderful. I will definitely stay here again the next time I visit Tokyo

Good location very near the Gaienmae station along the Ginza line which connects you to both east and west of Tokyo within 20-30mins. However the hotel room is really starting to show its age and poor cleaning/manteince. Stains on wallpaper and sofa that could resemvle either coffee or blood. Visible patches of strain on the carpets. Thick dust clinging onto wallpaper and oil strains on the carpentry of the kitchenette (see image of oil strain near microwave). Toilet had a strong humid and musky smell that required airing it to be tolerable. Bed was decently clean but the overall the vibe is that the room is not clean. Added some images for reference 

Even after reporting these issues, the front desk was only able to send someone to clean some of the more visible strains. I wonder if the same lax attitude would still be the case if it was a Japanese customer. 

I’ve visited many different branches of the Tokyu stay hotel chain. But this one was bad enough that it warrants a review. management should really consider cleaning the rooms better  I won’t be back hereIt’s a big trade off between convenience and cleanliness. o

This Tokyu Stay Nihonbashi is clean, comfortable and most importantly, the location is strategic and is at JR line, that you can conveniently ride the train from Narita airport and to every where else stations.
The room is spacious with a single queen bed, equipped with small kitchen equipment and the in room washer/dryer- the thing i am most excited about that i do not need to share with the whole hotel guests.
The bathroom is spacious too, compared with other hotels in Japan that i have stayed in before. 
One thing to look at is the drainage of the bath tub. This might have been clogged before, therefore the water flowing into the sinkhole when showering is very slow. It makes me stand inside the bath tub with my shower water.
Otherwise, the stay is still perfect. 
Thank you for your hard work and i will be back again in near future.

This hotel is quite good; we stay here every time we visit Kyoto. The washing machine is an absolute must-have in summer. Although the hotel isn't new, it's very well-maintained. Every time we come back, we're pleasantly surprised by updates – the washing machine and TV have been upgraded, and the room even has a new desk. They've also installed new foot bath tubs in the lobby, which were being renovated during the New Year and are now ready for use.

The location is excellent. Coming out of Hankyu Kyoto-Kawaramachi Station, Exit 9, turn right, and you're directly on a shopping street. Walk about 50 meters, and you'll see the KOE Donuts shop, with the hotel's ground floor elevator entrance right next door. The lobby for check-in is on the second floor. Takashimaya is just across the street, making shopping very convenient. Gion is within walking distance, but we opted for the bus for convenience, which was also very easy.

The hairdryer, shampoo, and body wash were all ReFa, which felt so good that we ended up washing our hair daily, always smelling nice.

The lobby staff had excellent English, including some Westerners, making communication very smooth. They also gave helpful reminders about the washing machine and cleaning procedures.

My only complaint, which I can't overlook, is the air conditioning. It had a strong, damp, musty smell that I couldn't stand. It's not a central AC system; I even took a picture of it. The musty smell was present as soon as we entered the room. Even opening the window and letting air in didn't help, and we were on the 8th floor. The room also had something like a humidifier or air purifier, but turning it on didn't solve the problem either. I wonder if this is a widespread issue, as I'd seen previous reviews mentioning it, and it seems I 'won the lottery' by experiencing it myself. If you can't tolerate this, please pay attention to this potential problem.

Absolutely fantastic! The location is super convenient, just a few minutes' walk from Karasuma Oike Station. The hotel itself is quiet and comfortable, surrounded by plenty of great restaurants, and within walking distance of popular shopping areas. Check-in was thoughtful and efficient. The room was spacious and the bed was very comfortable. Plus, having a washer-dryer combo was incredibly convenient! Downstairs in the lobby, they offer small snacks in the afternoon and drinks and coffee all day. Overall, it's a wonderfully comfortable and quiet hotel – highly recommended!

The location is super convenient, in an area of Kyoto with plenty of shopping but not too noisy, which is very comfortable. There are also enough restaurants. The room was spotlessly clean and comfortable, and the washing machine was very useful. The staff were polite, making for an excellent stay.

The hotel has a very youthful vibe, with great decor and service. Compared to other hotels, the room is quite spacious, and the bathroom is also roomy. The toiletries are from ReFa and POLA, which made for a wonderful experience.

The front desk staff speak good English, making communication smooth. There's a small bar where checked-in guests can enjoy a complimentary drink from afternoon till evening (I don't drink alcohol, so I didn't try it).

The downside is ⚠️ that it's too close to the JR train line. You can clearly hear the trains passing by in the morning, so light sleepers should think twice before booking.

The room was very clean, and I had no trouble opening my 30-inch suitcase. There's also a desk, and a place to hang clothes after washing them. It's super convenient for shopping and getting around, and there's even a popular donut shop right outside the door.

TOKYUSTAY

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