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Posted on Jul 4, 2026
JanetPOur stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional.
We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home.
Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed.
The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in.
The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious.
Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River.
We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable.
The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings.
While our overall experience was excellent, I have a few suggestions for improvement.
One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable.
As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar.
I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal.
Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety.
Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.
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Price per night from:€739
Posted on Jul 8, 2026
Anonymous UserWe stayed 6 nights in Hotel Sosei Sapporo. It takes 10-12 minutes walk from Sapporo station, the hotel just located next to Sapporo Factory, a historical building which became a shopping mall.
We satisfied with all the services provided by the hotel, including breakfast, welcome drinks, room service and reception. Most of the hotel staff can speak English, they are friendly and helpful.
Definitely we will stay in this hotel again if visit Sapporo again.
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Price per night from:€184
Posted on Jul 24, 2026|Premium Comfort Twin Room
tinazhao888Stayed at STREAM Hotel in Sapporo for three nights and it was incredibly comfortable. The location is excellent, with the hotel situated from the 7th floor upwards in a shopping complex. Downstairs, there's a supermarket, mall, restaurants, and a subway station. Right outside is Sapporo's most bustling commercial street, with famous department stores, Tanukikoji Shopping Street, and Odori Park all nearby. We booked an executive room on the 16th floor, which was spacious and included access to the hot springs and executive lounge for dining. We also had the option to enjoy breakfast at the executive breakfast area on the 18th floor. The room was clean, the bedding comfortable, and the toiletries were high-quality. Very satisfied overall.
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Price per night from:€137
Posted on May 11, 2026
Chabrior Turbulo
The most comfortable bed I’ve ever had in a hotel.
We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities.
The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch.
The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here.
The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi.
Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.
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Price per night from:€107
Posted on Feb 20, 2026
Anonymous User
房間超大,有室內浸浴,景觀一流,設施齊備,若住Executive Suit,可以免費享用lounge 內小食和飲品,酒也是無限飲用。自助餐食物美味,款式多。娛樂設施有驚喜,有乒乓球打,有夾公仔機,可以打機,是迷利版的Gigo。商店購物種類多,有好小朋友玩具賣。露天風呂看到雪山景,體驗到一邊浸温泉,一邊大風雪吹在面上。就算不是露天,室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌,非常好。雖然房價不便宜,但物有所值。
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Price per night from:€145
Posted on Jun 4, 2026|Standard Double
bglngVery helpful staff. Thank you! We had a great stay.
Location is okay, close to shopping street, restaurants, combini. Room size is okay for 2 people. Also close to Odori park, but Walking to Odori station or Sapporo station, can be quite a distance, about 1-2km, which gave us about 20-40min exercise. Getting to hotel and back to airport by airport bus, was also convenient.
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Price per night from:€63
Posted on Jan 30, 2026
Guest User
We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.
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Price per night from:€68
Posted on Apr 18, 2026|Standard Double Non-Smoking
CHM@This hotel is truly excellent. Its location is very convenient, just a short walk from the train station. One of the highlights is the complimentary welcome drinks available throughout the day, which adds a nice touch to the overall experience. The breakfast is also incredibly premium, with high-quality options across the board.
Honestly, almost everything about this hotel is great. The only downside is that the room is quite small, making it a bit difficult to fully open a suitcase.
If I have the chance to visit Sapporo again, this hotel will definitely be my first choice.
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Price per night from:€67
Posted on Jan 14, 2026|Standard Twin Room Non smoking
Anonymous User
The room isn't huge, but there's just enough space by the bathroom door for two suitcases. To fully open them and pack, you'll need to use the bed, which is typical for Japanese hotels, so it's acceptable.
It's a bit of a walk to Susukino subway station, a few blocks away, and it's even harder in the snow. I had to go to the Susukino airport bus stop, which is only a few hundred meters away, but with snow and luggage, it would have taken about 40 minutes to walk. I ended up taking a taxi from the hotel entrance, costing less than 100 RMB, and got there in just a few minutes, which was very convenient.
Overall, the price was reasonable, around 400+ RMB per night.
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Price per night from:€41
Posted on Jun 14, 2026
步行 | TravellerThe place is fairly conveniently and centrally located. Easy to get to many places just by walking. There is a bus stop to the Chitose airport that’s fairly close to the hotel. The breakfast is not bad, although seems to have not changed during my stay. The laundry is slightly costly but amazing, works really well. There are two problems. One is that the bathroom smells bad. I cannot really manage this issue after two days. Another issue is that the elevator to the breakfast restaurant seems to be a bit dirty and there’s no one cleaning it.
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Price per night from:€39