Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Aug 27, 2024|Superior Double Room
DagsieGreat Hotel. Excellent location and accessible to most attractions. Pleasant check-in and can state that all staff were extremely nice and helpful. Amazing room provided (complementary upgrade). Kitchenette with sitting area, large bedroom with comfortable bed and pillows. Large bathroom with a massive spa bath. I would highly recommend staying at this hotel.
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Price per night from:NZD 696
Posted on Aug 2, 2026|Deluxe King Room
Anonymous User
This hotel boasts an excellent location, making it incredibly convenient for accessing the city center and numerous popular attractions. Its proximity to the train station is a huge plus for travelers, offering fantastic transport links. I particularly recommend the hotel's rooftop bar; the sunset views from there are absolutely stunning and definitely worth enjoying with a drink – the atmosphere is superb. Overall, the hotel facilities are quite good, including a gym and a sauna. However, there were a couple of minor downsides during my stay:
* **Small room size:** Once luggage was opened, the room felt a bit cramped.
* **Inconvenient sauna use:** When we wanted to use the sauna, the equipment was turned off. We had to specifically inform the front desk to switch it on, and then wait for it to heat up, which was quite inconvenient. I suggest the hotel could improve the regular operation of this facility.
Overall, the transport and views here are outstanding, but there's still room for improvement regarding service details and room space.
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Price per night from:NZD 1,751
Posted on Dec 21, 2025|Classic Room
Anonymous UserI was caught in a heavy downpour and completely soaked when I went to pick up my luggage after checking out. I was really struggling, so I truly appreciated being offered a towel and a hairdryer. Thank you very much.
However, in the room, only one power outlet seemed to be working, which was inconvenient. Also, there was a leak in the bathroom sink.
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Price per night from:NZD 451
Posted on Jul 29, 2026|Standard Queen
Guest UserStayed a week at the social hub Florence. Room is clean and spacious. I particularly appreciate the strong water pressure in the shower (disappointed by many in Europe previously). Staff were SUPERB!!! Great selection at breakfast buffet too. Hotel is rather conveniently located (12 minutes walk from SMN train station, got bus / train stops right downstairs).
Would most definitely stay there again if I am in Florence.
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Price per night from:NZD 350
Posted on Aug 3, 2026|Premium King Room With Single Sofa Bed
Jiasuoer-mengnasiteluohubilieFacilities: The facilities are relatively new, on par with a 3-4 star hotel in China. The elevator is tiny; three people plus two suitcases fill it up. The hallway layout is very strange; some rooms on the same floor require going up a few steps. Unfortunately, I was assigned one of those rooms, and had to carry several huge suitcases up the steps. I checked in around 1 AM and was given a room on the second floor facing the road – incredibly noisy! The light rail runs until about 1 AM and starts again very early in the morning, so getting a good night's sleep was impossible. Major disappointment!!!!!
Cleanliness: The cleaning was okay, I guess. The new towels were just casually placed on the sink, and the trash from previous use on the sink wasn't completely cleared.
Environment: The overall decor is quite odd, very colorful.
Service: Similar to a budget hotel in China; I wouldn't say there was any real service.
I had a great experience staying at an Indigo hotel before, while traveling with Shangri-La in China, so I specifically chose Indigo this time, but the difference was huge. I'll definitely think twice in the future.
The only upside is its proximity to the station.
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Price per night from:NZD 465
Posted on Apr 3, 2025|Deluxe Double Room
SelimmmNestled in the heart of Florence, the Borghese Palace Art Hotel is a true masterpiece where history meets modern luxury. From the moment you step into its elegantly appointed lobby, you're greeted by a stunning display of art and refined décor that pays homage to the city’s illustrious heritage.
Each room is a haven of comfort and style, with tasteful furnishings and original art pieces that create a uniquely inspiring atmosphere. The blend of historical elements with contemporary touches makes it feel both timeless and delightfully fresh. It’s the perfect retreat after a day of exploring Florence’s vibrant streets and iconic landmarks.
The service is exceptional, with a team that goes above and beyond to ensure every guest feels at home. Whether it's offering insider tips on the best local dining spots or assisting with travel arrangements, the staff’s genuine warmth and professionalism make your stay even more memorable.
Moreover, the hotel’s location is unbeatable—just a short stroll from major attractions, boutique shops, and charming cafes. It’s an ideal base for immersing yourself in the rich culture and art that Florence is renowned for.
For anyone seeking a blend of luxury, culture, and artistic flair, the Borghese Palace Art Hotel is a must-visit destination. It’s more than just a place to stay—it’s an experience that captures the very soul of Florence.
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Price per night from:NZD 291
Posted on Apr 20, 2026
Guest User
The apartment is clean and equipped with everything you need. The bed is comfortable, the room is spacious. The check-in instructions were clear.
The noise from the street was disturbing. Even with the window closed, you can hear the sound of every passing tram. It is no coincidence that earplugs were prepared, although they cannot improve the vibration caused by the passing tram much.
And a personal note. In my previous booking, at other accommodations, the host's communication - despite the fact that there is no personal meeting - usually includes some kindness and personal attention. This was not the case here, although it would have been nice.
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Price per night from:NZD 363
Posted on Jun 24, 2026
Guest UserThe hotel is about a twenty-minute drive from the train station. If you turn right after exiting the hotel, there's a bus stop within a two-minute walk that takes you directly to the Florence Cathedral. Walk an extra minute and you'll find a large supermarket with a great selection of goods, perfect for buying food to cook back at the hotel. Our room (Room 13) was spacious, with a separate kitchen, walk-in closet, bathroom, and a huge terrace.
I booked four nights consecutively for just over 3700 yuan. Breakfast isn't included. This is a guesthouse converted from an old house, and it's very quiet. It overlooks a garden, which provides a lovely environment. There's also a gym on the basement level, though I didn't get around to using it.
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Price per night from:NZD 166
Posted on Jul 30, 2024|Classsic Queen Room - Accessible
Guest UserThe hotel design is very traditional and beautiful. Room is very clean and very comfortable with design ! Breakfast was superb in terms of Europe standard. Staffs are super friendly and helpful during the stay and we hope we will stay at this hotel soon.
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Price per night from:NZD 1,023
Posted on Sep 8, 2022
Guest User
The most beautiful, quiet peaceful place, breakfast buffet was great, the views are breathtaking, staff goes over and beyond, thank you Andrea, other guest friendly, everyone happy. Loved it want to return for a longer stay. Pool nice also
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Price per night from:NZD 114