3-Star Hotels in Florence

Lovely property within walking distance of Firenze Santa Maria Novella Station, making it very convenient for travelers. We had requested a room on a higher floor, and the hotel kindly accommodated our request. The staff were extremely courteous and helpful throughout our stay. A special mention to Irene, Sara and Andrea at reception, who were warm, welcoming, and always ready to assist us. Also, heartfelt thanks to Patricia from the breakfast team, whose kindness and hospitality made our mornings even more pleasant. The breakfast spread was excellent, but the real highlight was the breakfast area itself—absolutely stunning. Words cannot fully describe how beautiful and charming that space is. Our room also had access to a lovely shared balcony overlooking the charming courtyard where breakfast is served, which added to the overall experience. On our last day, we had to leave early at 6:30 AM. The staff thoughtfully packed breakfast for us in advance and had it ready before our departure. Patricia also informed us that she would be available from 6:00 AM in case we needed anything, which we truly appreciated. We had a wonderful 4-night stay and would definitely recommend this property to anyone visiting Florence.

Great Hotel. Excellent location and accessible to most attractions. Pleasant check-in and can state that all staff were extremely nice and helpful. Amazing room provided (complementary upgrade). Kitchenette with sitting area, large bedroom with comfortable bed and pillows. Large bathroom with a massive spa bath. I would highly recommend staying at this hotel.

The room was very clean and everything was perfectly set up. I was arrived the property at midnight and even midnight they sorted out my entrance code problem which was life saver. Thank you whoever was otherside the phone helping me get into property. Staff was very friendly, location is great but not very close to city centre so there is bus and metro options. Walking distance from Hotel to City centre around 15-20 min.

We had a very good stay, the room was spacious and very comfortable. The only thing is that it’s not specify on trip.com that the room in not directly a part of the hotel but a room in a building at 4 minutes. The address for the checking is Via delle Ruote, 52, 50129 Firenze FI, Italy (Hotel royal). We could still enjoy all the services as breakfast, pool and luggage storage. I recommend

Room is near station and so is walking distance. Also about 15-20 minute walk to the Basillica. Breakfast was included, and was very good. Room itself was spacious, bathroom was large, but very poorly designed, where the shower was tiny. Some upper floor rooms had a good view, our did not. Staff was friendly. Luggage could be stored before and after checkin. Overall enjoyed the stay good room, good service, breakfast and location.

The hotel is very close to the train station, with various Chinese supermarkets, restaurants, and souvenir shops downstairs, which is very convenient. We arrived around 11 AM, and the owner allowed us to check in early and arranged a top-floor room with a balcony. The double bed was large and very comfortable, and the balcony view was absolutely stunning, directly overlooking the Duomo. With such a balcony, you almost don't want to go out! The hotel service was also good, and the breakfast was decent.

I stayed with my aunt and my friend for 2 nights recently; we had 3 beds in the same room, 1 single and 1 double. The hotel had basic amenities - private bathroom which was a little small for me and a TV in the room. We didn't notice a kettle in the room but to be honest, we weren't really bothered since we had paid for the hotel breakfast. The breakfast had small selection of hot food: eggs and sausages were really good. The coffee machine wasn't working properly but the staff did everything they could to provide espressos for the guests. Speaking of the staff, they were so kind and amazing, The 1st staff we saw was kind enough to mark the local/popular attractions on the map and give us some guidance on what to do and where to go. They also gave us this incentive where we all got free breakfasts for the 2nd day after signing up to the hotel account (or something like that). The only major con about the stay was that our room was located right next to the elevator and it was noisy all morning and late at night so please if you can, ask for a faraway room!

The most beautiful, quiet peaceful place, breakfast buffet was great, the views are breathtaking, staff goes over and beyond, thank you Andrea, other guest friendly, everyone happy. Loved it want to return for a longer stay. Pool nice also

The staff were really friendly and helpful! I met the lady with beautiful grey hair who takes care of breakfast and cleaning during my stay. The big problem is she doesn’t understand English, I handed my phone for her to speak via Google translate. She didn’t say anything! A second later she started talking in Italian again. This happened a few times in 3 minutes of facing her. She denied talking on Google translate. So I gave up and walked away…she said “respecta”, I assumed it means “respect”. I kept showing her Google translate in Italian that “whatever you wanna say, you say here since I don’t understand Italian”. The guests should be informed/reminded of “quiet hours”. BUT it gets pretty noisy from the guests… when someone opens the doors, everyone hears it. I could hear my neighbours chatting, sneezing, coughing, and all that. My room is facing the backyard, last night some guests living downstairs were enjoying the backyard at 11 pm. it was loud! Shower was another problem, water didn’t seem to go down the drain properly. The bed was two twins joined together without any proper topper. Thus, the twin beds were moving away from one another at night if you sleep in the middle. This part is common sense, either the hotel puts topper or the guest sleep on one side of the bed. The WiFi was reliable. Breakfast was pretty basic. Make sure to bring good-quality earplugs with you…

The food, people, and location are really nice. However, the facilities are old. The door frame of the toilet suddenly dropped off and nearly hurt my friend. I hope they can improve them. Also, it is very safe for ladies to stay. The location is quiet and safe even at night. Although there isn't any elevator, the staff are friendly to help you to put your luggage to your room.