Best Hotels in Heywood

Stayed overnight and was pleasantly surprised how welcoming the entrance was. The reception, bar and breakfast room was beautifully decorated and our check in was fine. We asked could we have a drink before we went to our room and was told to wait a minute until the receptionist had finished what she was doing. My husband asked what time does the bar shut and was told it just depends how busy it is! Again he asked what time does the bar shut and she replied 10pm…. OMG!.. When we went to our room as stated in other reviews it felt like we’d entered another hotel. The room was smelly, very dated with broken handles on the furniture, the windows had failed and the bathroom was awful. Black mould on sealant, missing grout, a shower tray that wouldn’t drain properly and the pressure very slow. We would have requested to move but was told on checking in that there was a wedding on in the morning and that the hotel was fully booked. When we went down for a drink and had to wait until the receptionist had finished checking customers in until he could serve us, then he took bed linen into another room ( it was in the bar) and then he dashed back to answer the phone! Obviously not enough staff. In the morning we decided not to have breakfast so cannot comment on that but when we checked out nobody was at reception, no bell to ring for attention. We didn’t want to just leave the key has we’d had drinks put on the room and I wanted to check our bill but when my husband checked in the breakfast room he saw no one! So we had to just leave the key on the desk and checked my bank account when I got home. If this hotel is in the middle of refurbishment then it should be honest to their customers regarding the rooms.

Just returned from a 3 night stay at the Britannia Bolton hotel having read reviews I was not looking forward to our stay but was pleasantly surprised when we arrived, reception and corridors all spotless and the room we received was clean, comfortable and bathroom looked like it had just been upgraded, the staff were all pleasant and looked after you very well. Our morning started with a lovely breakfast good selection of cooked items as well as cereal's, toast etc not a large choice for evening meal but the price you pay couldn't complain.

I have been staying in sacha hotel couple of times recently,it’s a really clean hotel,showers are super clean ,location is in the heart of the city pretty much everything is around you ,there is no need to go really far if you are a traveler like me and you don’t know the area very much you don’t need to worry because everything you really need is just walking distance,customer service is really average here, their answer is most of the time no and they keep saying sorry but No,very annoying,as a customer you should be always right because after all we are spending our money on the them and you are hoping they would understand,I,but that changed for me until I came across an absolute gentleman at the front desk his name is Mike ,please if you Visit this hotel look him up,his is a star,his customer service is skills are absolutely top notch,he is really fast you don’t need to stay to long at the front desk he does all the paperwork in quick seconds his polite professional he makes you feel welcome ,I can’t thank him enough,he made my stay worth ,he is an absolute star,thank you Mike for you professional customer service,

My husband and I came to the hotel on Friday 7/10/2022 room 1216 I honestly couldn't say anything negative about this hotel . The moment we walked in Georgia and neelam on reception greeted us warmly and explained everything. Once we settled in we came back to the bar to enjoy the amazing range of cocktails made by Gabriel :) the bar staff were all amazing from the manager phoebe to Pablo and andree they couldn't do more to make you feel welcome . Our room did have a view of the construction but we expected that as we are in the middle of Manchester and it was not a problem at all . The breakfast was beautiful unfortunately I didn't get the gentleman's name who was clearing the tables but he was so nice lastly I would like to give mo from housekeeping a massive shout out our room was spotless and he even gave me a kit kat 😀 what stands out about this hotel is the staff and I mean all the staff shine they all greet you with smiles and I know how hard that can be for a full shift 😀 can't wait to come back thank you

Located 2 minutes walk from the Tram stop, you can get directly into the centre of Manchester in 45 minutes so perfect quiet place if you are going to an event like I was. The hotel is brand new and located opposite a leisure park of shops, restaurants and a cinema. The hotel was actually spectacular for a town centre hotel, modern and bright. The rooms were very nice well kitted out with mod cons. As a hilton Honors diamond member I was not offered a free upgrade, nor a late check out after 2pm as they said the house keeping leave at 3pm. Overall it’s a nice hotel, but I would not recommend it for hilton Honors members as the benefits are very limited.

We had an amazing experience. We stayed over Christmas and the staff were so lovely, helpful and well versed with the local knowledge.

Rooms are clean and tidy. Lovely comfy bed but pillows need replacing as falling apart There was no hairdryer in our room but this was quickly rectified once we asked for one, We had a lovely chilled stay in our room but would not recommend the in house restaurant. I have left a separate review of that..👎 Reception and cleaning staff who we met around the hotel were super friendly. We were on floor 5 and it was so peaceful. If I hadn’t heard a shower (very quiet) next door I would have thought we were the only ones on that floor. Hotel is just a short walk from everywhere so in a good position… Only criticism is the hotel is so hot and I mean hot. You melt at reception when you check in. Also we couldn’t get the air con to work in our room so it was. Constantly 19 degrees

I had a very unsatisfactory experience with this hotel, the staff is extremely friendly, and the hotel looks very nice, clean and luxurious, the room looks good and is very neat and clean, But I feel like the furniture is starting to get old. The toilet was difficult to flush and the shower curtain fell down when we touched it

Clean and comfortable, but a little out of the way. Staff helpful and breakfast was pretty good. I’d stay again. It had the usual Travelodge consistency but a little out of town (but only ten minutes walk to the main shopping area). Always nice to visit Manchester!

I spent 21 days at this Hilton whilst awaiting my apartment to be ready. The incredibly hospitable staff made the stay a 4/5. Mo the general manager is a top class human as well as a collaborative, uplifting manager. The hotel ac was constantly disrupted, likely due to the unprecedented level of climate change weather, this year. The front desk staff were ready and willing to help with anything I needed. They are mostly 20 somethings that by nature enjoy genuinely helping people. Taren ”consummate professional”, Pier ” my fav Italian”, Igor ”the hustler”, Abbie ”comforting smile”, Demi ”sweetest person”, Winnie ”wish I could adopt her”, Faz ”the kindest human ever”, Lianna ”gets it done - even without a business center”, Serena ”kind and quick”, Jordan ”kind smile” and Patrick ”the mix master”, I would ike to publically thank each of these people for: providing fans in a pinch, providing business center services with0ut a business center, helping with a hot coffee (my fault) incident, suggestions for delicious BRITISH FOOD (?!@$!?), ideas on how to expedite my Manc assimilation. The maid staff were happy to provide extra towels and coffee creamers... they respected privacy and would leave supplies outside of our door unsolicited when we hung our do not disturb sign out... the list goes on and on. This is a wonderful Hampton that should be a model for all of the rest. I've been to a lot of them! I am forever grateful to the kind people here. They would have received 5 stars if the ac worked and the breakfast was changed up a bit. But @HiltonHotels needs to give everyone here a raise.