Hakone Hotels with Wifi

"This time, I booked a hotel on Trip.com without any prior research, and I wasn't disappointed when I arrived. I opted for the 'one night, one meal' package, but in retrospect, 'one night, two meals' might have been more convenient. Getting there was easy, with convenient bus stops at Kowakien and Tenyu stations. The surroundings are lovely, and the cleanliness was up to par. The room even has a bathtub for a natural hot spring bath! It's real hot spring water, and they only charged a few dollars for two uses, which is very reasonable. Overall, I'm extremely satisfied."

"This hotel is located right by Lake Yamanaka. You can see Mount Fuji across the street from the entrance, and the hotel also offers bicycle rentals. It's about a 10-minute bike ride to Hirano Beach. Getting here is convenient; you can take a direct bus from Tokyo to Yamanakako Asahigaoka Station, and the hotel owner even provides pick-up service from nearby stations around Lake Yamanaka. The hotel has an old-fashioned inn feel, but it's very clean, and the rooms are incredibly spacious! It was very quiet at night, so I slept really well overall. The breakfast was also excellent – what could be better than a hot breakfast after watching the sunrise on a cold morning?"

"The hotel room is spacious, and on a clear day, you can see the snow-capped Mount Fuji directly from the seaside garden – it's absolutely stunning! This foldable makeup mirror is super cool! If you get a front-facing lake view room, you can literally lie down and enjoy the entire panorama from your room! The hotel is right next to the pirate ship pier and the H bus terminal! It's also really convenient to get to Gotemba Outlet; just transfer from the H line to the M line. For returning to Hakone-Yumoto Station, you can ride the bus all the way to the end, and there's a bus stop right in front of the hotel! Overall, I'm extremely satisfied!"

"This was my second stay here. My previous visit with my child was so enjoyable that when a friend came to Japan, I brought them here for a night. Throughout our stay, the staff were incredibly kind and thoughtful. Both breakfast and dinner were very satisfying. However, at check-out, one particular staff member's attitude absolutely floored me. 1. For self-check-out, there were three machines. One was free, and there was no queue, so we just went ahead and used it. 2. After checking out, I wanted to inquire about the hotel shuttle and public bus routes and schedules, as we didn't have a car this time. Both manual check-out counters were busy with guests, so I stood behind them, waiting my turn. 3. Suddenly, a staff member came out from the side to guide guests queuing for check-out. She noticed I was inadvertently standing in front of the line she was directing. She gestured for me to move, and I apologized and immediately stepped aside. Then, when she had a moment, I asked her where I should queue to inquire about the hotel bus schedule. For some reason, she seemed extremely annoyed. She spoke to me with a blank expression for a couple of sentences, then realized I didn't speak Japanese, and that she couldn't explain it to me quickly. Our conversation wasn't even finished when she angrily turned and walked away... At first, I thought she was in a hurry to attend to the queuing guests, as it was peak check-out time, and that she'd get back to me. So I waited in a spot where I wouldn't bother her or her line. But then I realized she completely intended to ignore me! I just stood there waiting for her, hahaha. Eventually, I thought, 'This isn't right. Is getting a schedule really this difficult?' She was the only person available to ask, so I went up to her again and asked in English. She froze, looking at me with a surprised expression, perhaps not expecting me to come back after her impolite demeanor. So, she had to patiently, albeit reluctantly, quickly reply to me in English. I asked if she could give me a copy of the schedule. She didn't even say ”please wait a moment.” She just turned directly to the counter, grabbed a schedule, practically slapped it into my hand with a ”Pia!” sound, said absolutely nothing, and then spun around and walked away, hahaha. I even managed to say ”thank you” to her. I was stunned. A 2600 yen per night hotel, and in my two years in Japan, this was the first time I'd experienced such shockingly poor service. I suggest that during peak check-out times, more staff should be assigned, or essential information like schedules should be placed in a conspicuous location, which would also save staff the trouble. And while the hotel indicates Chinese-speaking service is available, if staff who only speak Chinese are discouraged from asking questions, then I suggest the hotel shouldn't be on platforms like Ctrip trying to attract Chinese customers in the first place."

"Facilities: As expected from a century-old garden, it's a truly exquisite Japanese style. The room even has a private hot spring, and it's incredibly clean! A germaphobe's dream! Hygiene: Extremely clean, and the yukata (robe) was very comfortable. Don't even get me started on the food – it was beyond amazing, with two different meals a day. The service was superb too! Environment: Very comfortable and quiet. I especially loved the garden; I imagine it would be even more beautiful during autumn when the maple leaves change. Service: Excellent! The front desk staff even remembered me by face."

"My friends and I had a pleasant stay at this hotel. The location was good—conveniently situated near a train station and easily accessible. The room was clean, spacious (considering in Japan), and well-maintained, with all the amenities I needed for a comfortable stay. The staff were friendly, professional, and always willing to help, which made the experience even better. Check-in and check-out were smooth and efficient. Had a great view of Mount Fuji from the room on clear days. Facilities was simple yet sufficient. The breakfast spread had a relatively good variety and tasted great. Overall, I’d definitely recommend this hotel for both business and leisure travelers. Looking forward to staying here again!"

"Wonderful location next to the park (and the territory itself looks peaceful and taken care of). The building needs some care though. We had a room with private onsen on the terrace and it was very convenient, but please note that the shower is also outside – it might be a bit cold not in the summertime, I suppose. Food was a bit blunt to our taste – both regular Japanese meals and vegetarian ones – but stuff made sure to provide vegetarian meals which was important for me, so if you’re looking for the ryokan with veggie food, it’s the place for you, just make sure to confirm your preference in advance via email so that they can accommodate you."

"I booked a one-night, two-meal package at this hotel. The room was a Japanese-style tatami room. The hotel is a 12-minute walk from Hakone-Yumoto Station and has a very distinctive ambiance with its courtyard, waterfall, and koi fish. The staff were attentive and detail-oriented. The dinner offered a wide variety of dishes, including sashimi, sushi, and tempura. What left the deepest impression was the natural hot spring, which provided a truly delightful and relaxing experience for both body and mind!"

"Service: The service was excellent. When checking in, they explained all the important details about the hot spring, the room, and the brunch. Food: We had the half-board option (dinner and breakfast), and the food was delicious – highly recommended! There was also free ramen for a late-night snack, plus a self-service snack area with a beverage machine, beer, and small treats. Environment: Clean, comfortable, and well-maintained. Overall, if I go to Hakone again, I'll definitely stay here!"

"Our stay was absolutely fantastic. The traditional Japanese room was spacious and super comfy. The onsen facilities were definitely the highlight, way better than I expected for the price we paid. They have 3 types: 1 indoor, 1 outdoor and 1 mixed. All these are bookable throughout the day, from 7am to 11pm and they are completely private. The ryokan is 15 minutes walking from Gora station, so if you arrive by train and you have luggage I recommend you check on google map how to get there with a bus, otherwise you’ll have to walk uphill for a while. The only negative point I can find is probably the breakfast, I tried both western and Japanese style, they are both quite pricy for what they are and I personally did not enjoy the Japanese one. Despite this I would totally come back if I ever visit Hakone again."