Read verified guest reviews and honest ratings to find your ideal 3-star hotel in Hakone.
Posted on Jul 2, 2025|Comfort Room, Non Smoking (19: 00~ 19: 30)
Guest UserThe highlight of this trip was staying at this hotel. First of all, for hot spring lovers, this hotel has both private baths in the room and private baths that require payment, as well as excellent public hot springs. The hot springs are very unique, with dense bamboo forests outside, creating a beautiful and private environment. The hotel's food is also of excellent quality. Unlike popular buffets, this hotel offers kaiseki dinner and a choice of Japanese or Western breakfast. Excellent value for money.
Show More
Price per night from:DKK 6,760
Posted on Jun 9, 2025|Japanese-Style Deluxe Room
ANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
Show More
Price per night from:DKK 2,365
Posted on Jul 26, 2025
Anonymous User
The biggest advantage is probably its proximity to Yumoto Station. You don't even need to go upstairs from the second floor; just walk to the end, turn left, take the elevator down, walk forward, turn left, and you're there in two minutes.
1. I planned to explore Hakone during the day and knew I'd miss dinner, so I only booked breakfast instead of the half-board option. That turned out to be a great decision. I definitely got back to Yumoto after dinner service had ended. The breakfast looked beautiful in photos, but it was hard to eat. There wasn't really anything appealing; just a bunch of miscellaneous small dishes and pickles.
2. The private onsen needs to be booked in advance, but it was just okay.
3. If you have a lot of luggage, staying in Yumoto is more convenient for check-in, and there are other restaurants open at night. If you're traveling light in Hakone, I'd probably choose Gora, book dinner at the hotel, and explore the various museums around Gora. For a day trip, you don't need to see everything; just pick one or two places you like.
Show More
Price per night from:DKK 1,755
Posted on Mar 13, 2026
trip.usersan
This time, I stayed here with my partner.
The room was spacious and comfortable, and the food was delicious. The hot springs were very relaxing, and although the open-air bath was a little small, it was nice to be able to enjoy the view while soaking.
The hotel has many services to enjoy during your stay, such as table tennis and a karaoke room (for a fee), and they also rent out board games and Othello.
However, I was disappointed that the staff at the front desk seemed a little cold when I asked to rent a board game. Other than that, it was a very satisfying stay.
They also offer a bus shuttle service, and I think it's great to be able to enjoy delicious food and hot springs at this price. I would like to stay here again if I have the opportunity.
Show More
Price per night from:DKK 1,047
Posted on Mar 1, 2026
Laizixiaweiyideguoren
I took a video showing the private onsen room in one continuous shot, and the hot spring water runs 24/7, so you can always enjoy a soak whenever you want. The room is really spacious, with a large living room, a smaller lounge area, a pantry, and even a double vanity in the bathroom, plus a separate vanity room. When booked in advance for two people, including breakfast and dinner, it ranges from 2500-3200 per night. I hope Trip.com adds more package options, as the hotel actually offers upgraded dining experiences too. I also had a massage at the hotel; with the favorable Japanese exchange rate, the price was quite reasonable in RMB, and the technique was very comfortable.
Show More
Price per night from:DKK 690
Posted on Jun 23, 2026
Anonymous UserThe room was very clean and tidy. I stayed in a room with an open-air bath, and the view from the bath was lovely. Bath towels were provided specifically for the open-air bath, and there was even a convenient place outside to put towels, which made it easy to use. I just wish the bathtub was a little bit bigger.
The food was absolutely delicious. It was served as a course meal, brought right to our table. We also had eel, which was incredibly tasty. Breakfast was a buffet. The bread was so good, I had seconds! There is no smoking area.
Show More
Price per night from:DKK 1,520
Posted on Jun 21, 2024
Guest User
Such a great find! Calming ryokan in a peaceful part of the mountain. Staff were all super friendly and accommodating of us as tourists who didn’t speak Japanese. Every meal was delicious and the staff took time to tell us what each little dish was and even gave us some extra mini dishes to help us try different things. They were all delicious! The onsens were also very relaxing and had everything you could need. My boyfriend and I booked the private onsen our last night and looking out over the mountain at night when it was raining was a great experience. We got the Japanese style room and it was very spacious and the tatami floors were very comfortable. View over the mountains was also terrific. The ryokan shuttle took us to the nearest two train stations (Gora or Sounzan) in the morning when we requested and picked us up at the end of the day so it was very convenient getting to the ryokan even without a car. Highly recommend this stay!!
Show More
Price per night from:DKK 740
Posted on Aug 23, 2025
Qinming
Really enjoyed my stay at Root Hakone. I reached a little late (around 7:30-8pm) and the walk to the hostel was a little dark (roads on Hakone aren’t that well-lit at night due to it being a forested area). So recommend to reach earlier if you’re not that comfortable with walking in the dark alone!
The accommodations were comfortable, single futon bed with lockable room doors, separated by a divider. Was initially expecting just a cubbie with a curtain so this was a pleasant surprise. There’s also a direct bus nearby to Togendai Station if you’re keen to take the sightseeing cruise and ropeway.
The drinks made by the staff were also wonderful, enjoyed a cassis soda, cassis oolong and fuzzy navel at a great price. The management also gave a guide of nearby recommended places to travellers too (had the best coffee at Amaze Coffee, recommendation of the staff)! Overall would come back to stay again if I’m ever back in Hakone.
A downside is perhaps the lack of availability of food options at night and no near konbini so be sure to grab some supplies at the station prior to heading over.
Show More
Price per night from:DKK 165
Posted on Apr 1, 2025|Twin Room-Non-Smoking
Guest UserThe main courtyard of this hotel is very upscale and only accommodates top-notch guests who can afford a butler. We stayed in the old building in the hotel's side courtyard, the one with the big words ”Fairyland” hanging on it. The room was large, clean and quiet. But there is no elevator, so you have to climb four floors. Customers with large suitcases should order with caution.
Show More
Price per night from:DKK 423
Posted on Dec 10, 2025|Japanese Western-Style Room-Non-Smoking
MarinaYaThere are pros and cons to staying here!
Pros: The hotel itself is lovely, with polite staff and a clean, spacious, atmospheric room offering mountain views. The public onsen is included in the price and is quite pleasant, especially if you're lucky enough to have it to yourself, as we did (we went in the morning). The hotel also has vending machines for drinks and snacks, which is very convenient since there are no stores nearby. You can arrange to have your luggage sent to the station so you don't have to carry it yourself, but unfortunately, we missed the 10 AM deadline to book this service.
Cons: Unfortunately, these left a strong impression. The hotel is located in a terribly inconvenient and remote area, really out in the sticks and difficult to access. It's far from all the attractions you travel to see – we had to take a boat to get to them – and far from any establishments where you'd want to find food. Not only are these places far away, but they also close early, open late, are overpriced, and the food isn't even tasty.
We couldn't call a taxi to the accommodation because you needed to link a local phone number! We initially walked with our suitcases along the road, then took a bus. The buses didn't accept our Hakone pass, a card we specifically bought for Hakone, even though buses were supposed to be included. And the price without the card was clearly inflated – 300 yen to travel uphill for 8 minutes.
Since we had another individual onsen booked elsewhere (a 20-minute drive away), after that at 9 PM, we realized the buses had stopped running. There was no chance of calling or hailing a taxi, so we had to walk back to the hotel. This meant a two-hour walk along a dark mountain road, surrounded by forest, with only occasional streetlights. We tried to hitchhike, but no one stopped, not even taxis. After an hour of walking uphill (our emotions were indescribable), about the 10th car, if not more, finally stopped, and a young Japanese couple gave us a ride back to the hotel.
Overall, the hotel itself is good (it was also cold at night, we used the air conditioning to warm up, but the room was large and difficult to heat; thankfully, there were extra large blankets). However, everything else regarding the location was terrible. If you plan to stay here, make sure to plan your transportation in advance.
Show More
Price per night from:DKK 164