Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Sep 7, 2025
1360173****
Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!
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Price per night from:PLN 1,204
Posted on Apr 15, 2026
Guest User
We used this hotel for a birthday trip. We had requested a message plate when making the reservation, but it wasn't reflected in our request. However, when we inquired with the staff during dinner, they kindly accommodated our request, allowing us to create the surprise. I had always wanted to stay at Fufu, and this was my first time, and it was a wonderful experience. We've already talked about wanting to stay at other Fufu locations for each other's birthday trips in the future. Thank you for the wonderful hospitality.
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Price per night from:PLN 1,880
Posted on Apr 26, 2025
Tim NazarovWe were looking for onsen with private bath on the balcony and probably hit the sweet spot.
Unfortunately we had only 1 night stay, but it was fantastic.
Onsen is located at the top station Gora, where you can get from Odawara. That’s around 2 hours from Tokyo all together, around 3 hours from Kyoto. Last 2 sections of the way are going through a picturesque steep railway. Views are great! Be sure to rush to the front or back seats (doesn’t matter which) to secure a spot for nice photographs.
Private bath is fantastic, rooms are clean and spacious with a touch of ryokan style (tatami etc). That’s a perfect place to sit and relax doesn’t matter it’s sunshine or pooring rain outside.
The food was fantastic (according to my wife), however the options are limited if you’re not eating fish or sea products due to allergy or other reasons.
For Karaku team - I would suggest adding a signature wagyu set for those who would like something else. Selection of wine and alcohol drinks is superb. Free snacks and coffee are available till 8 p.m. as well with a view terrace. For those who like some regular conbini stuff - Lawson is around 10 mins walk with Miyazaki style trains passing by👌🏻
All in all, we wish we had stayed at least 2 nights as there are lots of activities around.
Thanks to Karaku staff for a warm welcome and tailored experience!
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Price per night from:PLN 1,751
Posted on Mar 18, 2026
咪仔
Check-in was easy, and I received an email a few days prior with instructions. The room was generally clean and tidy. The view right outside the hotel was stunning. It was so chill to walk to a coffee shop in the morning. The only downside is that Moto-Hakone is a bit remote; most restaurants close after 6 PM. You might need to drive about half an hour (on mountain roads) to find a livelier town.
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Price per night from:PLN 1,371
Posted on Apr 4, 2026
Guest User
Staying at this hotel again on a rainy day, and the surroundings are still beautiful. This time, I booked a room in the annex. The room was spacious, and I got a fantastic deal on Trip.com – excellent value for money! Most hotels here only allow check-in after 3 PM, so we decided to explore first and then took the Lake Ashi cruise to the hotel's shuttle bus stop to get to the hotel.
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Price per night from:PLN 672
Posted on Feb 27, 2026|Run of House Twin Room (No View) Non-Smoking
Soh Yoke KitDuring our recent stay at Yumoto Fujiya Hotel, we found the location to be very convenient, making it easy to explore the beautiful surroundings of Hakone. The room we stayed in was clean and well-maintained, which contributed positively to our overall comfort.
While most of the staff were generally polite, we felt that there was room for improvement in terms of warmth and friendliness, particularly from the reception staff. We appreciated the exceptional welcome from the doorman, who was genuinely friendly and made a positive first impression.
One area that needs attention is the breakfast. We noticed a lack of variety, as nearly 90% of the items remained the same throughout our stay. It would be great to see more changes in the menu to enhance the dining experience.
We had a disappointing experience at the hotel's Japanese restaurant “Night Snacks (Pub)”. The lady server displayed a lack of warmth and friendliness and did not engage with us during our meals. Totally no smile on her face. It was disheartening to see her provide a more attentive service to the local Japanese customers, which left us feeling unwelcome. She should be send for some customer services courses to improve her services especially for a hotel outlet. It’s a total disappointment for tourists to bring back such experience. However, in stark contrast, the staff at the sashimi counter were outstanding. He greeted us with friendly smiles and made us feel acknowledged. The sashimi he prepared was exceptional and truly delicious, earning high praise.
Overall, while there were some highlights during our stay, the negative experiences overshadowed the positives. I would rate our overall experience at Yumoto Fujiya Hotel as a 5/10. Given the factors mentioned, I would prefer to explore other hotel options during our next visit to Hakone.
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Price per night from:PLN 635
Posted on Jun 9, 2025
ANASTASIIA_BERDNIKOVA
This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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Price per night from:PLN 837
Posted on Jan 13, 2024
Guest User
I spent a wonderful night here during New Year's Eve. The waiter barely understands people and foreign languages, but he is friendly and good at communication. I booked a public bathroom first, but then I changed it to a private bath when there was room. My satisfaction improved a lot! The hotel is very close to Hakoyō-Yumoto Station, and the taxi cost was less than 1,000 yen. Later, we couldn't get a taxi and it was very comfortable for us to walk to the station for 15 minutes with our children🏳️🌈
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Price per night from:PLN 393
Posted on Jun 16, 2025
Guest User
Take the Shinkansen from Osaka to Odawara, then transfer to the tram to Hakone Yumoto, and then take a bus to Gora. Two people dragged their suitcases and walked uphill for 15 minutes. They were exhausted. When they arrived at the hotel, they found that they could wait for the train in Gora, and it only took 5 minutes to walk. The hotel facilities are not new, and there are not many guests, mostly Japanese tourists. The hot spring is relatively small, and the water temperature is very high. You have to come out to breathe after soaking for a while. I experienced the private bath and open-air hot spring, and there were a lot of mosquitoes. The food is OK, worthy of the price.
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Price per night from:PLN 384
Posted on Dec 10, 2025
MarinaYa
There are pros and cons to staying here!
Pros: The hotel itself is lovely, with polite staff and a clean, spacious, atmospheric room offering mountain views. The public onsen is included in the price and is quite pleasant, especially if you're lucky enough to have it to yourself, as we did (we went in the morning). The hotel also has vending machines for drinks and snacks, which is very convenient since there are no stores nearby. You can arrange to have your luggage sent to the station so you don't have to carry it yourself, but unfortunately, we missed the 10 AM deadline to book this service.
Cons: Unfortunately, these left a strong impression. The hotel is located in a terribly inconvenient and remote area, really out in the sticks and difficult to access. It's far from all the attractions you travel to see – we had to take a boat to get to them – and far from any establishments where you'd want to find food. Not only are these places far away, but they also close early, open late, are overpriced, and the food isn't even tasty.
We couldn't call a taxi to the accommodation because you needed to link a local phone number! We initially walked with our suitcases along the road, then took a bus. The buses didn't accept our Hakone pass, a card we specifically bought for Hakone, even though buses were supposed to be included. And the price without the card was clearly inflated – 300 yen to travel uphill for 8 minutes.
Since we had another individual onsen booked elsewhere (a 20-minute drive away), after that at 9 PM, we realized the buses had stopped running. There was no chance of calling or hailing a taxi, so we had to walk back to the hotel. This meant a two-hour walk along a dark mountain road, surrounded by forest, with only occasional streetlights. We tried to hitchhike, but no one stopped, not even taxis. After an hour of walking uphill (our emotions were indescribable), about the 10th car, if not more, finally stopped, and a young Japanese couple gave us a ride back to the hotel.
Overall, the hotel itself is good (it was also cold at night, we used the air conditioning to warm up, but the room was large and difficult to heat; thankfully, there were extra large blankets). However, everything else regarding the location was terrible. If you plan to stay here, make sure to plan your transportation in advance.
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Price per night from:PLN 101