Best Hotels in Lam Ha District

DO NOT RECOMMEND THIS RESORT FOR THEIR EXTREMELY POOR SERVICE AND BAD ATTITUDE OF TEAM MEMBERS!!! Our family arrived on Feb 2, 2023 at 14h35 for check in and no room available!!! They asked us to WAIT (for 2 more hours) !!! And the worse thing is the attitude of the receptionists. We made 2 bookings for our family: • 1 booking they made wrong assigment: twin beds instead of double bed. Firstly they said it's our mistake and didnot listen to us at all. Only when we raised our voice and showed them our confirmation that they told us to WAIT 2 MORE HOURS FOR ROOM SET UP (It means we needed to wait until 4PM meanwhile the standard check in time is 2pm and its their mistake and even after we told that we're so tired after 7 hours driving here). • The another room we had requested the villa number when booking, and ordered joining twin beds. No room's ready at 2:40. No sorry but ”Wait”! We show our disappoinment of course. Then around 3.30PM they had room for us BUT IT'S WRONG ASSIGNMENT AGAIN! (We booked joining twin beds and they gave us only one 1.6m double bed! How can our Family of 4 sleep on that bed??) I said I want to talk with Manager( FOM or GM) as the Guest service Sup couldn't handle our case properly. We gave him our my phone numbers and he promised that his higher manager will be reported and talk with us. And up to now when i write this review (22:30), no one even care to keep their promise!! In the afternoon, they sent 1 plate of fruits to our room without saying any words or leaving any note (?). I did ask the receptionist, Mr Vinh said (with bad attitude): the hotel would like to offer us. I said ”I dont need it”. And he responded to me : ”if you dont want it, you just put it out of your room”. What kind of hospitality it is? THERE IS NO TRUE APOLOGY FROM THE HOTEL MANAGEMENT, Or it made me even feel THERE IS NO MANAGEMENT in this resort. No guest service attitude at all !!! In addition, the room got a lot of troubles : bathroom door cannot be closed properly (villa L3...), bathroom water is very weak and hot water comes suddenly; staff promised to order tuk tuk for her but it took more than 20 minues for that until I called again for that... Overall, we would NEVER COME BACK and highly recommend anyone who wants to come to re-consider!!! They totally dont have DO NOT RECOMMEND THIS RESORT FOR THEIR EXTREMELY POOR SERVICE AND BAD ATTITUDE OF TEAM MEMBERS!!! Our family arrived on Feb 2, 2023 at 14h35 for check in and no room available!!! They asked us to WAIT (for 2 more hours) !!! And the worse thing is the attitude of the receptionists. We made 2 bookings for our family: • 1 booking they made wrong assigment: twin beds instead of double bed. Firstly they said it's our mistake and didnot listen to us at all. Only when we raised our voice and showed them our confirmation that they told us to WAIT 2 MORE HOURS FOR ROOM SET UP (It means we needed to wait until 4PM meanwhile the standard check in time is 2pm and its their mista

This resort really nice and beautiful, I will back if I have change to there!!! one minus point for hairdryer can not move out of bathroom, need to standup for dry your hair too long! Only that, everything is excellent!!! The price is really good for the meal, fruit, services in the wonderful place! Thank you service team!

I stayed there for two days, and the staff provided very friendly service and even though it was a bit far from the city, there was a free shuttle service to the city. I applied in advance and used it, so I had a great time without much inconvenience. When I woke up in the morning, there were peacocks in front of my door. We were greeted and walked around the resort lake for about 30 minutes. The walking course was also very good. I highly recommend this place to visit again next time.

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This is a really new hotel which is probably the best in class in the vicinity of the Da Lat airport. The room was large and clean...and had a great, huge web-enabled TV. The room comes with one small bottle of water per guest per day. Oddly, this hotel neither has a restaurant nor breakfast but there are a lot of easy options right across the street and all around. But, don't expect to have access to food and drink in the actual hotel. Like I said in the title, the staff is also new and seems to not be at all empowered to make decisions. That got a bit annoying. But, the staff had a really good attitude and really tried to help. So yes, I would stay here again. While it's not perfect, it's certainly the best option out there.