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Continental Hotel Lausanne
4.4/5115 Reviews

Continental Hotel Lausanne

Lausanne|0.18km from Cafe du Simplon

Latest booking 24 hrs ago

This was a very surprising experience because ALL of the other hotels we have been were so clean and great in every way. Switzerland is a very clean country even the railway stations are clean not to mention the train carriages and all the other hotels we have seen, and on this trip we visited by now 7 other similar category ones all spotless. So if I wanted to be kind I would say it’s all run down and the owner has a terminal disease whereby he would not care for the property anymore.., but if I want to be realistic it was downright dirty and disgusting. The room was large with old style furniture probably furnished twenty years ago and never cleaned the upholstery. There were dark spots on the little sofa and chairs most likely from someone’s shoes. The wall paper was all faded and also dirty. There was a note on the night stand to say they only change the linen every three days due to being “greens” so when I checked a pillow and seen a huge dark stain poking out from under the sham we just did not use that.. next to the bed there was a sticky spot on the blue carpet and in a good case scenario it must have been hair gel..(?) whatever it was they just ignored it. The shutters on the windows were half way broken off their rails.. the wood of the furniture was so scuffed I could not tell if it was a dark or a light stain originally ( ?!!) It is a 4 star hotel?!)? OMG And in Switzerland where even the WC / toilet is sanitary and clean.. I have to make a distinction though, the junior stuff was extremely nice and helpful at the reception and a test it is the fault of the manager or owner or both, not the employees. They were very great. The manager ( who seemed like the boss ) was giving them all instructions when we got in the door and proceeded to tell us that our accommodations are ready and since it’s a mini suite it will be phenomenal. The location is amazing right across the station so it suited us. And other then the horrible grunginess and dirty conditions it would have been fine. The bathroom was fine but the room really made me write this bad review. It is a shame to have a hotel saying they have four star rating and not clean up their act ( in this case literally). Mitzi
Hotel Victoria
4/540 Reviews

Hotel Victoria

Lausanne|0.23km from Cafe du Simplon
We chose this because it is near the station, and it is only about 100 m away down a side street, so not noisy. It appears to be quite an old hotel with rooms around a 5-storey high light-well. Our room was large with a large bathroom (but only shower not bath). There was only one usable power point as the others required a swiss-style plug not the continental type which works nearly everywhere else in Europe. Breakfast was buffet-style but rather basic, certainly the least attractive one we had of 6 hotels in 3 countries on this trip. But we had a few problems. The reception is on the 1st floor, and there is a lift which goes from the ground level, but the door to it seemed permanently locked, so you have to carry your luggage up a longish flight of starts to reach reception and the lift. When we arrived the receptionist could not find our reservation - thought it was made online directly with the hotel. It turned out that the confirmations are not automatically generated as one might assume, but have a human in the chain. And that human had entered it for the wrong date. After a 10-minute delay they found our booking and fortunately still had a room for us. They admitted that it had been entirely their mistake. I think most hotels would have given us an upgrade or a discount to compensate for this error - but not here. Then when checking out the bill was too large. First they had charged us for breakfasts even though our booking said they were included. After some delay and argument they rather grudgingly made out a new bill. Then we found the new bill included the city tax as an extra, even though the original booking said very clearly that ALL taxes were included. It took about 20 minutes of argument, including a phone call to some manager, to get that resolved in our favour. Whey the wanted all that aggravation just to save a couple of francs I've no idea. We shall now never use that hotel again. The staff clearly need much better training and they need to ensure that if some taxes are not included then all confirmations state that clearly.

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Explore Guest Reviews of Hotels in Lausanne

Searching for hotels near Cafe du Simplon? Compare room rates and reviews to find your ideal stay.
Ibis Styles Lausanne Center MadHouse
3.9/549 Reviews
Very good location with metro next door. The room, while quirky, was claustrophobic as you couldn't swing a cat in it. Thankfully, we didn't come to Lausanne to spend our time in a hotel room! Check-in and check-out staff were very friendly as was the chap from Andalusia on the rooftop bar. We didn't bother with the 15 euro per person breakfast and got coffee/pastries from the nearby Migros for a fraction of the price. Appeals much more to a younger crowd (my wife and I are in our 40s but are still young at heart). All told, not bad value for money but I would probably stay in a more traditional establishment next time.
Swiss Chocolate by Fassbind Lausanne
4.1/529 Reviews
The hotel is a theme hotel. The hotel is easily reached by the metro, from Losanna station to OURS stop. As soon as you enter the hall there is a delicious chocolate parfum probably due to the ”chocolate fountain” from which you can taste. Smiling and very friendly staff. A spacious and well furnished room for me. If I have to find a sin ... The hotel provides a card for the means, so very comfortable as an option. With a walk of just 10 minutes walk you get to the center. Or two minutes away there is the metro stop and you will find the can reach any direction (lake- center).
Carlton Lausanne Boutique Hotel
4.1/541 Reviews
This is such a nice luxurious hotel, and our family has been enjoying staying in it on multiple occasions since 2016. Everything is impeccable: room decor, luxury toiletries, comfortable and quiet rooms, daily housekeeping, and excellent service from all staff members. The hotel is located right by the metro stop, which makes it very convenient, and only 10 minutes walk from the lake. We stayed in the executive room which is spacious, has plenty of storage, nice modern bathroom, a balcony, mini fridge, desk, large TV,  safe, and an armchair with a coffee table - everything we needed during our 3-week stay. I can't speak of the hotel high enough and would happily recommend it to anyone. Thank you, team Carlton.
Hotel Crystal
3.9/525 Reviews
The location is in the city center which is pretty good. The owner is very friendly and helpful. Everything is convenient. I highly recommend this hotel. And we can get free ticket for city transportation when we stayed at this hotel.
Lausanne Palace
4.6/577 Reviews
The hotel is located in the centre of Lausanne, within walking distance of the train station and the Lausanne Cathedral. The hotel has a European feel. Although the facilities are relatively old, the rooms are large and clean, and the balcony can see the city and lake views. Room service is attentive. If the waist is not good, you can also add wooden boards, which is also suitable for bringing children and children.
Ibis Lausanne Centre
4.1/5108 Reviews
Exactly what we needed. Comfortable room and bedding, very large shower tub. The Breakfast was nice, with attention to avoid disposable material, fresh yoghurts, two coffee machines. The free Lausanne pass allowing free public transportation (and other advantages) was appreciated.

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