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Melbourne Hotels Recommended for You

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Business travel

InterContinental Hotels Melbourne, an IHG Hotel
4.2/5135 Reviews

InterContinental Hotels Melbourne, an IHG Hotel

Melbourne Central Business District Melbourne|0.64km from Cafe Segovia
Stayed here as a Diamond Ambassador in an iconic suite - Check in experience was great, warm welcome, benefits acknowledged and welcome drink provided. Amazing room, ridiculous amount of space, comfortable bed, great little office/working area. Unfortunately, the general level of service/care factor is lacking especially when staying in a room costing over 1k a night! One of my complimentary water bottles was open/used and about half empty, yuck. Later that day I wanted to use my $25 credit on the minibar 200ml bottle of gin (which is listed as inclusive of 4 mixers). Gin was missing from the mini bar I couldn't find it. Called down to reception to ask if it was by request, they assured me it should be there and would send someone up. Waited 2 hours and no one came which frustrated me as I was waiting so called down again and was assured someone was on the way. Someone did arrive with a huge bag full of everything except the gin. When questioned didn't seem to know what I was talking about, I had to point to it on the minibar menu and was met with a very confused expression, he left. Then about 30 minutes later a different person arrives with the gin bottle, success. However upon checkout there were a bunch of mini bar items charged which I hadn't consumed, and in fact were not even missing. I hate having to have that conversation but after only 3 words they were ”happy to remove them” which makes me think this isn't an uncommon occurrence. I later noticed that the mixers were charged as well where as they should have been included with the gin purchase cost, but I couldn't be bothered wasting my time to try and sort it out. Club lounge service was attentive but did fill up and get quite busy in the evenings however my drink was always topped up and the staff there were friendly and engaging. Temperature control seems non-existent in the room and I'm convinced it makes no difference what you set it to. I had my do not disturb on until mid morning, so as I was leaving for the day dropped by reception and said I may have missed housekeeping and could they have someone make up the room. Arrived back a few hours later and it hadn't been done. All up a real mixed bag here, but can't help feel my simple requests were a bother and inconvenience.

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Breakfast

Quality Apartments Melbourne Central
3.9/583 Reviews

Quality Apartments Melbourne Central

Melbourne Central Business District Melbourne|0.26km from Cafe Segovia
We booked a loft room and had been eyeing off this hotel for over a year as one we would like to try. Unfortunately upon checking in the room was not at all what was advertised. The loft rooms look as if the living and bedroom space were all in one however the bed is upstairs in an open style loft. This would have been great for us because I could have relaxed on the bed (5mo pregnant!) whilst my husband watched tv and we could still talk etc. upon check in, we were allocated a room (510) which were 2 completely seperate floors with small awkward stairs between the two. This difference completely changes the dynamic of the space. Additionally - the loft rooms look bright with natural light, the room we had was extremely dark and looked out into a wall. I wonder if this was even a loft room because there wasn’t really anything similar about the spaces. A loft and a seperate floor are not the same thing? Unfortunately the hotel was fully booked so we could not be moved - and after finding make up stains on the unused (by us) hand towel, the bath being small and grotty, The couch being so sunken your legs hit the actual structural part of the couch making it too uncomfortable to sit on, and the whole place having a dark/dirty feel to it, we requested that we be able to cancel the booking with no penalty. At first we were told we could leave but wouldn’t be refunded, luckily we pointed out we hadn’t paid! Then it was said that’s fine, in that case we will keep your $100 deposit, luckily, no one had ever taken that from us either - so we were allowed to leave without charge. All in all - I would like to thank the staff. the gentleman we dealt with was only in his 2nd week and he was SO helpful and I really do appreciate the service he provided. We would have loved to stay, but at 5 months pregnant planning to spend the night in the room while my husband attends a show - I just did not feel at all like I would enjoy the time in the room. Had we both been going out, I would have been less bothered - but we shouldn’t have to feel like not spending time in the hotel is the only thing that makes it okay! We are now sitting in a hotel 500 metres away, same price, considerably cleaner and much more comfortable!! Will definitely remember to check trip advisor before booking next time because I can see similar reviews. Again, thank you to the staff we spoke to - they were a great reflection on the mantra brand which I have stayed at many times across many different locations and normally love and enjoy :)

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Explore Guest Reviews of Hotels in Melbourne

Searching for hotels near Cafe Segovia? Compare room rates and reviews to find your ideal stay.
Oaks Melbourne on Market Hotel
4.5/582 Reviews
Melbourne Central Business District
Great location- very central. Staff were helpful and friendly. We had a large car that wouldn’t fit in the carpark, but they have clear instructions on which other carpark to use so it was no hassle. Room was spacious, well appointed and clean (2 bedroom apartment). Also quiet. Will definitely book here again.
YTI Garden Hotel
4.1/5129 Reviews
Melbourne Central Business District
This hotel is in a great location in Little Bourke St, an 800 metre straight line from Southern Cross or an even shorter walk straight to Flinders St. Don't be put off by the cheap look, the worn carpet, old paint and narrow corridors, the room was clean, secure and quiet, the heating (A/C) worked, there was hot water and good water pressure and the beds were comfortable. For a cheap few days, there was really little more you could ask for - very close to everything you want to see in the heart of Melbourne and easy to get to and the desk staff were attentive and polite. Basically the definition of not judging a book by its cover, this is the perfect little place to stay on a budget.
Selina Central Melbourne
4/551 Reviews
Melbourne Central Business District
The location is good, it is convenient to go everywhere, and the train station is opposite. The double room I stayed in had a super high ceiling, and there were water pipes without sound insulation, so the sound of running water was noisy. There is a famous ice cream shop downstairs, and there is always a queue.
Novotel Melbourne on Collins
4.5/574 Reviews
Melbourne Central Business District
The hotel is conveniently located right in the heart of Melbourne near the Spanish Quarter, Bourke Street Mall, and other shopping precincts. The staff are friendly and efficient at check-in. The rooms are good in size with modern amenities and comfortable beds. There is a kettle and small fridge. The bathroom has a bath with a shower, so if you have mobility issues, it's not for you. There is no rail to hold onto when getting in or out, which makes it dangerous, especially as it gets slippery. There is a pool and gyn which were modern and accessible. The room we had faced into the mezzanine of the hotel so you dont get any light from outside, which was strange. The room was very quiet and had a good air conditioner. Overall, we would stay here again, although the lack of being able to see outside wasn't ideal, and if you stayed for more than one night, it could be an issue.
Ibis Budget - Melbourne CBD
3.8/570 Reviews
Melbourne Central Business District
Budget hotel with very central location. Just steps away from flinders street station, and located near to multiple tram stops. There many shopping malls nearby as well. Overall a budget and comfy stay. Heater was provided for winter.
The Howey
4.3/523 Reviews
Melbourne Central Business District
Stayed for 9 nights and found the room to be a good size with a spacious bathroom. Really enjoyed the bath tub, but the slow flow of water from the tap was a bit tedious and resulted in a less bubbly bubble bath. Not the end of the world though! Excellent location for shopping and dining etc. Staff were all friendly and allowed me to check in early and even allowed a slightly later check out. Overall a very pleasant stay.

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