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Holiday Inn Express New York City Chelsea, an IHG Hotel
3.9/5107 Reviews

Holiday Inn Express New York City Chelsea, an IHG Hotel

Chelsea New York|0.43km from Salt and Pepper Restaurant
Must talk about it. Hotel location, service and hygiene, not to mention, anyway, generally pass. The breakfast was really good, things were basically the same every day, and I was tired for six days. By the way, breakfast is free to eat, no matter your room rate includes breakfast, just go down to the first floor to eat, no one cares, no breakfast coupons. What I want to say this time is that the hotel's checkout will not be refunded if you charge more! It was a very irresponsible and unreasonable hotel. Later, under the coordination of Ctrip, a part was returned, and Ctrip helped me to pay the rest. Thanks for Ctrip's support! The hotel received $ 162.76, but in the end it charged me $ 413.41, more than $ 250! The pre-authorization at check-in was only $ 187.76, and the front desk had no objection to the pre-authorization account at check-out. The remaining part was charged without my knowledge after leaving. What is the difference between stealing and stealing? And they are all received by mistake, and some fees are repeatedly collected. Later, with the help and coordination of Ctrip, the hotel promised to refund some of the fees that were repeatedly charged, and the overcharge of the front desk staff caused by their own mistakes was 125 dollars, and it was not refundable! Totally rogue behavior! In the end, Ctrip advanced the 125 US dollars equivalent to RMB and returned it to me. Thanks again for Ctrip's support! Once again, please pay attention to the hotel bill when you check out, including after leaving. Here's the thing. When I checked in, a man at the front desk (later known as Richard) told me that if the twin room was a total of $ 25, I changed the twin bed. Credit card pre-authorization at check-in

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Explore Guest Reviews of Hotels in New York

Searching for hotels near Salt and Pepper Restaurant? Compare room rates and reviews to find your ideal stay.
Renaissance New York Midtown Hotel
4.3/5122 Reviews
Times Square
I love its location. It is convenient to go to Times Square, Hudson Yard, Central Park, Penn Station and many subway stations. Though it is convenient, it is not as lousy as those in Times Square. Like most of the hotels in NYC downtown, the room is not spacious, but it works well for me. At least it has a sofa. The rooms are pretty modern with multiple USB plugs. The bed is super comfortable. The room is sound proof so it is great for light sleepers. Maybe the hotel is in the fashion district, the interior design reflects it by adding a seeing machine toy to the night stand. The staffs are super nice. The bellman on the first floor is amazing. They not only store luggages, provide directions but also remind hotel guests the temperature outside might be cool that it is better to put on a jacket before stepping out. The hotel is popular. The check-in time is 4 pm even you are an elite members.
Hampton Inn Madison Square Garden
3.7/5112 Reviews
Chelsea
This hotel is in a convenient location, the front desk was efficient, and the lobby is reasonably nice. The elevators work well, require key cards (added security) and there were none of the delays encountered at similar properties. The 2 queen bed room was very cramped for two people (more than two would be impossible), and no storage space except for the small closet. I like to unpack my bag for multi-night stays but we had to live out of suitcases and there wasn't even anywhere to put them without blocking the walkway. Decor was dated, with dirty old carpet squares. Bathroom was spacious and clean but with a tiny sink jammed in the corner of the vanity. Beds were comfortable. Hallways were okay but smelled of disinfectant, which I suppose indicates they are clean. Breakfast, the Hampton Inn brand claim to fame, was unappealing and the hot food ran out quickly. The first morning we literally got the last pieces of toast and nothing else. There was no maid service until checkout. The price was moderate by Manhattan standards but not low enough to make these issues acceptable.
Courtyard by Marriott New York Manhattan/Chelsea
4/5114 Reviews
Chelsea
The transportation is convenient, the surrounding environment is good, the room is slightly small, clean and comfortable, breakfast is considered self-help, the result is a single point downstairs, each room for 30 nights.
Moxy NYC Times Square
4.2/5117 Reviews
Times Square
Had a great time staying here. Affordable hotel that’s just a few blocks away from Times Square. Offers simplicity and comfort, though if you’re expecting a hotel with certain level of decor and furniture you may not find it here. Stephanie, who checked me in, was very sweet and accommodating. I told her it had been my first time back in New York after more than a decade. She immediately welcomed me and went above and beyond to make me comfortable.
Henn na Hotel New York
4.2/596 Reviews
Times Square
We have just checked out after a 6 night stay. The hotel is excellent. A perfect location with a great breakfast spot across the road. The bed was huge and so comfortable (I even checked out the mattress to see if I could order one!). All toiletries were a good quality and the robes were a thoughtful addition too. I checked out the styler and found it really useful to dry the bits of hand washing that I did. If I could offer a couple of ideas for improvement, I would suggest providing a recycling bin, larger bath towels and tea/coffee (it was strange to have a kettle and cups but nothing to put in them!). I would recommend it.
Martinique New York on Broadway, Curio Collection by Hilton
4.2/5174 Reviews
Gramercy
The Martinique was my first stop in New York. As a solo traveller I was comforted to find out that it was slap bang in the middle of all the attractions I had planned to see. I could walk to Times Square very easily and in the other direction to Chelsea. I probably wouldn’t get the breakfast if I stayed again (it was delicious especially the fruit and yoghurt). There was a charge at the desk when I arrived and I could have used this balance for a breakfast and other snacks instead of paying additional money for a breakfast included in the price of my room. Overall, a lovely place to stay. Great that there was a coffee shop in the foyer to set me up for a day of exploring!

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