Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 16, 2026
Anonymous User
Overall, the hotel's location is unbeatable 👍. It's about a 5-minute walk from the metro station, and you can even walk to the Royal Palace of Madrid, which is incredibly convenient for tourists. The front desk staff were very friendly and polite 😊, and the room itself was clean with no major issues.
However, during my three-night stay, my towels were never replaced. It wouldn't have been a big deal if they just left them, but the most ridiculous thing was that I had hung a wet towel to dry, and the cleaning staff actually folded it back up and put it in its original spot. This caused the towel to develop a musty smell 🤢, which was really unpleasant.
Additionally, the rubber seal on the shower door was loose and had come off, causing water to leak all over the bathroom floor when showering 💧. This made the entire floor wet, and the facility maintenance could definitely be improved.
I hope the hotel can pay more attention to these details. After all, with such a great location, it would be perfect if the cleaning and maintenance were better 🙏.
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Price per night from:PLN 355
Posted on Jun 1, 2025|Deluxe Suite
Latuoweiyawanglan
I stayed at this hotel for three consecutive nights. The room was very spacious and comfortable, and there was a supermarket conveniently located right outside. A particular highlight was their underground parking garage: the entry and exit points were very wide, allowing even large vehicles to maneuver in and out smoothly, and the parking spaces themselves were very generously sized. The only minor downsides were that the hotel facilities felt a bit dated, and the shower water pressure was quite low. However, the breakfast was excellent, offering a wide variety of choices. Overall, everything else was great – it was clean and the service was good.
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Price per night from:PLN 469
Posted on Jan 6, 2026|Classic King Room
JaniceEverything is perfect except the hotel location which is a little far from the nearest metro station and of course, away from the main shopping district and attractions.
However, the comfort of the room more than made up for it. The shower head pressure was strong, the sheets were clean and crisp, and the a/c and heater worked fine. The housekeeping service was pretty stellar as well, and we even got a can of olive oil as a welcome gift as well as a bagel as part of the Three Kings’ celebration.
If you are looking at doing your laundry, note that the nearest laundromat is abt a 7mins walk away (300m). Bring your bedroom slippers too as the hotel doesn’t provide any.
Overall, we had a great stay at Hard Rock Madrid and will recommend all who are looking for a lux stay at a reasonable cost.
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Price per night from:PLN 554
Posted on Jun 13, 2026
ChandaoqiuyeI stayed at this hotel again, and I'd like to thank the lobby manager for arranging a room with a terrace on the 10th floor. It was so comfortable to enjoy the cool evening breeze there. The hotel breakfast was superb, and for dinner, I tried their one-kilogram steak, which is supposedly the best in Europe – it was incredibly tender and delicious.
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Price per night from:PLN 334
Posted on Apr 11, 2026
Guest User
The room was spotless and very tidy, and housekeeping did an excellent job daily. Maybe we were lucky, as we didn't encounter any of the bizarre issues mentioned in other reviews. The front desk staff were incredibly thoughtful; we arrived at the hotel around 9 AM, and they kindly checked if our room could be prepared early. We were fortunate to get an early check-in. Everything went smoothly!
The breakfast was absolutely fantastic and highly recommended! There was such a wide variety that it was easy to get overwhelmed and accidentally eat too much. I wasn't hungry for the rest of the day. The yogurt bar left a strong impression: thick yogurt, individual cream cheese balls, and cubed cheese curds, all served with nuts, sunflower seeds, dried plums, and dried dates. You could grab a ceramic bowl and mix and match to your heart's content. One bowl like that would keep me full until evening! 😄😄 It's a shame I didn't take any photos; I honestly forgot. The hotel was very thoughtful, with three coffee and tea stations. There was also a separate area with packaged snacks and drinks; it was really thoughtful for tourists to grab a couple on their way out.
I will definitely come back here again when I visit Madrid.
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Price per night from:PLN 550
Posted on May 16, 2026
Jong-Ki KimTheir room key had problem when one go out after check-in, making it not working deliberately for security, that’s they said, even I went to eat something in their restaurant, after that room key was not working I couldn’t enter my room and ask validation again at front desk. I never experienced such manner over the world. I don’t like revisiting later
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Price per night from:PLN 418
Posted on Jun 1, 2026
ChuWLVery nice hostel located near the metro and walkable distance from Cibeles (City stop for Airport Bus) and Atocha (Train station for departures to south Spain).
Separate toilet, sink, and shower, is always a sign of good hostels.
Could be better if there were individual curtains for beds and nightstand or ledge to put small items
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Price per night from:PLN 52
Posted on Jun 26, 2025
Anonymous User
We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower.
We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website).
Besides, the living room was a bit dark.
On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests.
The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby.
Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.
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Price per night from:PLN 404
Posted on Jan 31, 2026
Guest User
Among the many expensive hotels in Madrid, this one offers great value for money and is suitable for solo travelers.
It's conveniently located with numerous bus stops and a metro station right outside.
A taxi ride to Atocha train station costs around ten euros, and to the airport, it's less than forty euros.
The facilities and cleanliness meet expectations for a three-star hotel.
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Price per night from:PLN 239
Posted on Dec 30, 2025
Anonymous User
It's a bit underwhelming for an Ibis chain, but overall, it's better than the average hotel in Spain for the price.
Close to the metro, and in spring, you can enjoy the almond blossoms in the park across the street.
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Price per night from:PLN 185