Spa Hotels in Madrid

Review of Casa Faraona Luxury Residences, Madrid I recently had the pleasure of staying at Casa Faraona Luxury Residences in Madrid, and I cannot recommend it highly enough. From the moment we arrived, we were enveloped in an atmosphere of elegance and comfort that truly set the tone for our stay. Incredible Room Experience The room we stayed in was nothing short of spectacular. Every detail was meticulously crafted, exhibiting a perfect blend of luxury and comfort. The bed was heavenly, adorned with silky sheets that made it feel like a dream. It was the perfect retreat after a day of exploring the vibrant city. Exceptional Service The service at Casa Faraona was outstanding. The staff were genuinely welcoming, attentive, and eager to ensure our stay was perfect. They went above and beyond to cater to our needs, making us feel like valued guests every step of the way. Delicious Breakfast and Free Cocktails One of the highlights of our stay was the breakfast. Each morning, we were treated to a delightful spread that catered to every taste, from fresh pastries to hearty options. Additionally, the complimentary cocktails were a lovely touch, allowing us to unwind and enjoy the ambiance of the residence. Prime Location The location of Casa Faraona Luxury Residences couldn’t be better. Nestled in the heart of Madrid, it provided easy access to some of the city’s top attractions, dining, and shopping. We loved being able to explore the vibrant streets and return to our luxurious oasis at the end of the day. In conclusion, Casa Faraona Luxury Residences exceeded all our expectations. With its stunning rooms, impeccable service, delicious breakfast, complimentary cocktails, and prime location, it offers an unforgettable experience. I can’t wait to return and make more wonderful memories in this beautiful hotel!

The hotel is in a great location, within walking distance of many restaurants and shops. The hotel environment is nice, but breakfast service is slow and the waiter's memory is a bit iffy. During our three-night stay, only the last breakfast did the waiter bring the correct drinks (after double-checking with us). The room had a small balcony, which was nice, but it was a small attic room with an angled corner.

The location of the hotel is excellent and very convenient for exploring Madrid. Check-in was swift and efficient, with great service from Daniel, which set a positive tone upon arrival. Check-out was also smooth and well handled. The breakfast area and service were good but could use some improvement, both in organization and attentiveness. Concierge service was good. All front desk staff, bellboys, and door staff were excellent. Unfortunately, the overall experience was significantly impacted by the condition of the room/bathroom. Housekeeping services and room cleanliness were extremely poor, to the point that it ruined what could have otherwise been a pleasant stay. Cleanliness is a top priority for me and my family and one of the main reasons we choose 5-star hotels, and in this regard, the hotel fell far short of expectations. This was particularly disappointing given that we had communicated with the hotel prior to check-in, yet the issue was not addressed despite the repeated and daily requests! I will not go into details nor post pictures out of respect, and just I hope that the hotel will pay attention to this. While some departments clearly made an effort, the lack of basic room cleanliness overshadowed those positives and ultimately defined the experience.

This was my second stay here. The hotel has an excellent location, with a subway station right downstairs. Upon arrival, there were thoughtful snacks on the bed, and the toiletries were L'Occitane, with plenty of bottles provided. The best part, of course, was the large bar of soap, so I didn't have to ask the hotel for one. They also offer turn-down service. Additionally, the hotel thoughtfully provides charging adapters for Chinese guests, which is very convenient. For a hotel costing nearly 3000, it would be even better if the minibar were free. The breakfast was quite rich for a European hotel, though there were slightly fewer hot food options.

After a frustrating experience at the Sofitel in Lisbon, I was immediately put at ease by the warm and professional front desk staff upon arriving at the Four Seasons in Madrid. The bellhop who helped with my luggage to the room was also very enthusiastic, even offering to get me more water, to which I replied I would call if needed. The hotel's location, as expected, is right in the heart of the shopping district. The ambiance perfectly matches the hotel's standards. In contrast, the Oriental Mandarin in Barcelona had much smaller rooms. Overall, I'm very satisfied with my stay at the Four Seasons this time.

Hotel location is excellent. Service needs to be improved. The day before check out, the hotel asked us to change rooms, and there was no sorry for disturbing the passengers. This service is too inconsistent with the hotel positioning.

We stayed at The Madrid Edition while celebrating my friend’s 40th birthday in Spain, and it was the perfect choice for the trip. From the moment we arrived, the experience felt special and well thought out. The hotel kindly surprised us with complimentary cava and a birthday cake, which was such a lovely touch and made the celebration even more memorable. We had also requested a flower arrangement in advance, and it was done beautifully—exactly as we had hoped. The location is another huge advantage. The hotel sits right in the middle of the city, making it extremely convenient to walk to restaurants, bars, and shopping areas. It made exploring Madrid effortless. What truly stood out was the staff. Everyone we interacted with was incredibly friendly, welcoming, and professional, which made our stay even more enjoyable. The only small downside was the room ambience lighting felt a little too dim at times. Aside from that minor detail, everything—from the lobby and facilities to the rooms—was excellent. Overall, we had a wonderful stay and would happily recommend The Madrid Edition to anyone visiting Madrid, especially for a special occasion.

TPoor & Discriminatory Shuttle Service – Avoid Relying on It! Terrible experience with Meliá Madrid Barajas free shuttle on 11 Feb 2026. Driver ignored T1 stop outbound (only Spanish announcement), forced us to T4 unnecessarily. Evening return at T1: Showed room key, bus had plenty empty seats, but driver refused us & told to go T4. Airline crew boarded no problem. Stuck in pouring rain → paid outrageous €22 taxi. Complained to front desk – no response or apology after weeks. Website says shuttle stops at T1/T2/T4, but drivers decide otherwise. Felt unwelcome & discriminated against. Extremely disappointing for a 4-star airport hotel. Urge management to fix policies, train staff properly, and respond to complaints. Do NOT depend on this shuttle!

The location is excellent, close to museums and art galleries like the Prado, Thyssen-Baptiste, and Reina Sofia, and convenient for traveling to other Spanish cities from the train station. The room was more refined than the official photos, and the space was quite large. Hotels in Madrid generally offer lower value for money compared to other cities, but overall, we were satisfied. The room included a list of recommended restaurants in the area; be sure to check the ratings on Google Maps before choosing, as we trusted the hotel's recommendations too much and ended up with a terrible experience.

Hotel location is very good, very close to Madrid's fashion shopping avenue serrano, service is OK, breakfast type is not much, if you want to try the Spanish breakfast can go out of the store, it is not recommended to book the hotel's breakfast. Overall, it seems to be very good. This time, the photo provided by Ctrip does not match the room. The hotel's room classification is very clear and can be seen on the hotel's own website, but Ctrip's technical department generally refers to the room type photos. The deluxe room is obviously irresponsible. In response to customer service, their reply was that the technical department did not make a mistake. Can only suggest that Ctrip can not visit the hotel in person before sending a room picture, please carefully browse the hotel's website, the picture of the room is carefully classified to be responsible for the performance of the consumer... I have lived this place before. The hotel, knowing the room type, made such a comment. I hope you can see this comment. The hotel is very good, but Ctrip's service is a bit disappointing...